Kia ora Tony,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 10 July 2025 regarding patronage, revenue, fares and
subsidies on AT bus, train, and ferry.

 

We hope to respond to your request as soon as possible, but no later
than 7 August 2025, which is 20 working days after the day your request
was received. 

We may contact you if we require clarification, more time to respond, or
if your requested information is held by another agency.

Your case is being managed by Varsha, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1150484-V5M9V5. 

 

Ngā mihi, 

Ane | Customer Care Coordinator 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

show quoted sections

Kia ora Tony 

 

I’ve attached the official information you asked for

On 10/07/2025 you asked for patronage, revenue, fares and subsidies on AT
bus, ferry and train. 

 

I’ve attached a response from Phil Wratt who is our Engagement Manager for
Customer Care. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

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