Report a Problem (Service Request) as per councils website.

Colin L Campbell made this Official Information request to South Waikato District Council

The request was partially successful.

From: Colin L Campbell

Dear South Waikato District Council,

Please indicate in the last 12 months (ending 30/4/2023) by month how many online contacts have been made to the council by the website form at "https://www.southwaikato.govt.nz/our-ser... have been submitted.
Please include:
-What the request type was (as on the webform)
-Who the request(position/title) was for
-What the subject was
-Date received
-Date replied to
-If no reply, reason why not
-If any request is personal and/or confidential please flag them as such.

Also why does the council not publish all requests in detail so the public is more aware of issues etc affecting the community?

Yours faithfully,

Colin L Campbell

Link to this

From: INFO
South Waikato District Council

 

This is an automatic response to let you know that we have received your
email. Your query or message will be assigned to the relevant department
and one of our team will get back to you ASAP.

 

This mailbox is monitored between the hours of 8am and 5pm Monday to
Friday, so if you have contacted us outside these hours there may be a
delay in our response.

 

For any general questions about Council or our services, you can head to
www.southwaikato.govt.nz for information and FAQs.

Our after-hours team is also available 24/7 by phoning 07 885 0340.

 

Thanks for getting in touch.

 

 

Customer Services

[1][IMG] South Waikato District Council
Torphin Crescent I Tokoroa
T: 07 885 0340
W:[2] [3]www.southwaikato.govt.nz/ |

 

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References

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1. http://www.southwaikato.govt.nz/
2. https://www.google.com/url?q=https://aus...
3. https://www.southwaikato.govt.nz/

Link to this

From: Jillian Anderson
South Waikato District Council


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From: LGOIMA
Sent: Tuesday, September 12, 2023 4:08 PM
To: [1][email address]
Subject: RE: LGOIMA Request 2305854

 

Good afternoon Mr Campbell,

 

Please find below our response which was sent on 21 June 2023.

 

Regards

Jillian

Jillian Anderson

Executive Officer | South Waikato District Council
3 Torphin Crescent, Tokoroa, 3420
T: 07 985 3120 |  W: [2]www.southwaikato.govt.nz

 

 

From: LGOIMA
Sent: Wednesday, June 21, 2023 3:07 PM
To: [3][email address]
Subject: LGOIMA Request 2305854

 

Good afternoon Mr Campbell,

 

Thank you for your request below and apologies for the late response.

 

Council would like to advise that your request for information is refused
under section 17(f) of the Local Government Official Information and
Meetings Act 1987 (the Act) on the basis that the information requested
cannot be made available without substantial collation or research.

 

In deciding whether to refuse your request, the Council has considered
under section 17A(1) of the Act whether fixing a charge or extending the
time limit would enable the request to be granted.  Given the limited
number of staff with knowledge of this area and their other commitments,
we have estimated this work would take in excess of a month to complete.

 

 

Regards

 

Jillian Anderson

Executive Officer | South Waikato District Council
3 Torphin Crescent, Tokoroa, 3420
T: 07 985 3120 |  W: [4]www.southwaikato.govt.nz

 

 

CONFIDENTIALITY NOTICE AND DISCLAIMER This email (including any attachment
to it) is confidential and may also be privileged and exempt from
disclosure under applicable law. Accordingly, if you are not the intended
recipient, please notify us immediately and delete this email (including
any attachment to it) from your computer system. You should also not
disseminate or copy the email.  We do not assure the security of
information electronically transmitted and your communication with us
through such means signifies your acceptance of any risk attaching
thereto. Any views expressed in this message are those of the individual
sender and may not necessarily reflect the views of South Waikato District
Council.  South Waikato District Council makes reasonable efforts to
ensure that its email has been scanned and is free of viruses, however can
make no warranty that this email or any attachments to it are free from
viruses. Any statement contained herein is not to be construed as an offer
to enter into any contractual obligation nor an acceptance of any offer.
Thank you.

References

Visible links
1. mailto:[email address]
2. http://www.southwaikato.govt.nz/
3. mailto:[email address]
4. http://www.southwaikato.govt.nz/

Link to this

Things to do with this request

Anyone:
South Waikato District Council only: