New Zealand Post Limited

Response by New Zealand Post Limited to Jon Dow on June 18, 2020.

Partially successful.

Dear Jon Thank you for your Official Information Act request received on 13 May 2020. You have asked us the following questions:   ...

Vulnerable Customer Policies and/or Procedures

Response by New Zealand Post Limited to B SMITH on October 01, 2020.

Successful.

Good morning B Smith, We have conducted and completed a search for information concerning your OIA request asking for informaiton on "any polici...

Historical data of rejected shipments with YouShop service due to over valuation.

Response by New Zealand Post Limited to M Ryan on November 26, 2020.

Refused.

Hi Michael We have attempted to find the data you have requested, but find that we do not hold the data in this format. The issue relates to the way ou...

OIA request dated 2 July 2021 re 39 Station Road Post Office

Response by New Zealand Post Limited to Margaret Matthew on August 24, 2021.

Partially successful.

Hi Margaret I can confirm that there is a current agreement in place for the provision of Post Shop services at 39 Station Road until at least 2024, b...

Is NZ Post warehousing parcels from overseas if they arrive too quickly?

Response by New Zealand Post Limited to Micheal on November 05, 2021.

Successful.

Hi Michael Firstly, please accept my apologies for the delay in responding to your OIA request. In response to your question "Is New Zealand Post cur...

Where is our Postal Service

Response by New Zealand Post Limited to Ross Appleton on November 05, 2021.

Refused.

Hi Ross Thank you for your request. This is more in the nature of a customer complaint rather than an OIA request so has been referred to our customer...

post offices Northland

Response by New Zealand Post Limited to Mark on December 21, 2021.

Partially successful.

Hi Mark We have reviewed your request and due to how far back the information you are seeking goes, unfortunately we no longer hold that information,...

Number of untracked National and International parcels that don't arrive

Response by New Zealand Post Limited to Jonathan Berry on April 14, 2021.

Refused.

Hi Jonathan Apologies for the delay in replying to your request. Unfortunately we cannot provide this information as it has been withheld on commercia...

Photo of overseas parcel with wrong address according to nz post

Response by New Zealand Post Limited to Tristan Braxton on April 28, 2021.

Reported for administrator attention.

Hi Tristan Please find attached a copy of the parcel that was addressed to you. Based on your correct address this does appear to have been misaddress...

United States Postal Service (USPS) Service Suspension to New Zealand

Response by New Zealand Post Limited to John Sanders on November 09, 2021.

Partially successful.

Hi John Thank you for your request under the Official Information Act. Your request relates to all documents and correspondence between USPS (or anoth...

I would like to request the ongoing (not setup) extra cost to NZ post of tracking a parcel/package.

Response by New Zealand Post Limited to Jonathan Berry on March 02, 2021.

Long overdue.

Dear Mr Berry, We confirm receipt of your request for information under the Official Information Act and will respond to your request by 24 March 202...

Delivery 90% On Time

Response by New Zealand Post Limited to Gregory Soar on June 23, 2020.

Successful.

Dear Mr Soar I am following up on my previous message and again would like to sincerely apologise for the messaging you heard when calling our Nation...

Costs and expected lifetime of Paxster vehicles

Request to New Zealand Post Limited by Rich Seager (Account suspended). Annotated by Rich Seager (Account suspended) on August 24, 2020.

Partially successful.

I actually like the idea of the Paxters, and am hoping that they're economically viable. It is certainly useful that they can maneuver onto footpaths....

No email address or contact name for Privacy Act requests

Response by New Zealand Post Limited to S. Paurini on December 11, 2019.

Partially successful.

Please note that a search of the NZ Post website for "privacy officer" gives a first search item which leads to the Contact List page at https://www.nz...

Successful deliver of Package

Request to New Zealand Post Limited by Sidney Shaw. Annotated by Mr Rodgers on February 13, 2020.

Long overdue.

I suspect a lawyer might know how to spell counsel.

List of historical Post Offices closed

Response by New Zealand Post Limited to Becca Danielle on February 03, 2020.

Successful.

Hi Becca We refer to your request of 16 December 2019 under the Official Information Act 1982 (the Act), and your subsequent email on 9 January...

"Paxster" electric vehicles - hazards and legislation

Request to New Zealand Post Limited by Cody C. Annotated by Rich Seager (Account suspended) on September 07, 2019.

Successful.

Thanks NZ Post. In the absence of others having not done it. Regards Rich

Reach Media - Volume of mail delivered

Response by New Zealand Post Limited to Cody C on May 29, 2019.

Refused.

Hi Cody, Reach Media is not a related company of New Zealand Post Limited (as defined in section 2(1A)of the Official Information Act), as New Zealand...

Information regarding South and North Dunedin Post Offices (now closed)

Response by New Zealand Post Limited to Rich Seager (Account suspended) on May 17, 2019.

Refused.

Dear Mr Seager Further to your requests for information dated 25 April 2019 relating to the Kiwibank and Post Office at: * 180 King Edward St in So...

Information regarding South and North Dunedin Kiwibanks (now closed)

Request to New Zealand Post Limited by Rich Seager (Account suspended). Annotated by Rich Seager (Account suspended) on June 10, 2019.

Refused.

Very poor response. In a democracy it is important that we are provided with the information required for us to make decisions on whether the citizenry...

Transcript of Investigation and Complaint including Actions

Request to New Zealand Post Limited by David C. Annotated by David C on May 06, 2019.

Successful.

reply received Oia Officer <Oia.Officer@nzpost.co.nz> Attachments Thu, Apr 18, 12:30 PM to me Dear Mr Chapman, We write in reference to your r...

The Constitution of New Zealand Post copy request

Response by New Zealand Post Limited to Karissa Best on January 15, 2019.

Information not held.

Hi Karissa. Thanks for your request for the constitution of New Zealand Post Limited. This document is publicly available at the Companies Office websi...

Complaints summary data

Response by New Zealand Post Limited to Cody C on February 08, 2019.

Partially successful.

Dear Cody, Thank you for clarifying your request under the Official Information Act 1982 (the ‘Act). You have asked for: "a complaints summary for th...

Calculation of due dates under the OIA

Response by New Zealand Post Limited to Mark Hanna on January 17, 2019.

Successful.

Thanks Mark - we were aware of the calculator and I see that it does work for our purposes now. Will point to that in our process. OIA Officer This e...

Geospatial file of all NZ postcodes

Response by New Zealand Post Limited to A Spiers on October 29, 2018.

Refused.

Hello A Spiers You may obtain a geospatial file showing all the postcodes in New Zealand by contacting [email address] to define which dataset best mee...

FYI

(page 2)

More about this authority