Dear Mr Berry,
We confirm receipt of your request for information under the Official
Information Act and will respond to your request by 24 March 2021.
Kind regards,
OIA Officer
NZ Post

--------------------------------------------------------------------------

From: Jonathan Berry <[FOI #14753 email]>
Sent: Wednesday, 24 February 2021 1:49 PM
To: Oia Officer <[email address]>
Subject: Official Information request - I would like to request the
ongoing (not setup) extra cost to NZ post of tracking a parcel/package.
 
Dear New Zealand Post Limited,

I would like to know what ongoing (not setup) costs are involved in
tracking a package.
And if possible a breakdown of those costs.
Not including any customer service costs related to tracking inquiries,
just the cost of power and data transmission and storage of such
information and any added human handling needed to reorient a package so
that it can scan if that would be required (or, the cost of any powered
mechanism to achieve the same) and anything else I might not be
considering related to how much it costs to track an item.

There is a cost to tracking a package and I presume and accept as
reasonable that packages might cost very little extra to track compared to
the extra charge this service attracts.  But I would like to know how cost
prohibitive it would be for NZ Post to potentially "track anyway" all
otherwise untracked parcels in order to ensure the integrity of their
operation (anytime some unique markings (barcodes, Q codes, alphanumeric)
exist on the package).

If this is not a figure that can be easily calculated on a per package
basis, an answer of "negligible" would be accepted as an answer.

Yours faithfully,
Jonathan Berry

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #14753 email]

Is [New Zealand Post request email] the wrong address for Official Information
requests to New Zealand Post Limited? If so, please contact us using this
form:
[1]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

show quoted sections