Printed from https://fyi.org.nz/similar/request/31176-who-handles-complaints on July 24, 2026 19:24

Requests similar to 'Who handles complaints?'

Call Center Staff
Response by Ministry of Social Development to Monica on .
Successful.
Tēnā koe Monica, Please find a reply on behalf of the Chief Executive of the Ministry of Social Development attached. Nā mātou noa, nā [email address...
Intergrated case managers, do they have back up staff when absent?
Response by Ministry of Social Development to Monica on .
Successful.
Tēnā koe Monica   Please see the attached email and letter dated 22 May 2025.   Nā mātou noa, nā   [1][email address] Ministerial and Exe...
Disability Allowance costs - rental equipment
Response by Ministry of Social Development to Hazel Frangipani on .
Awaiting classification.
Tçnâ koe Hazel Frangipani, Thank you for your email received 25 May 2023, under the Official Information Act 1982. Your request has been forwarded to...
Number of people receiving WINZ emergency housing in New Plymouth city.
Response by Ministry of Social Development to Harvey Costner on .
Successful.
Kia ora Harvey   Thank you for your response to the Ministry’s email, and for your amended request attached. The Ministry will treat this as a cla...
Must attend an in person / face to face interview at a designated Work and Income Service Centre
Response by Ministry of Social Development to M.R.M. on .
Long overdue.
IN-CONFIDENCE Dear M.R.M     Thank you for your email below   Your following 2 OIA requests are identical, and we will therefore be providing yo...
Disabled people unable to visit Work and Income Service Centres
Response by Ministry of Social Development to M.R.M. on .
Partially successful.
IN-CONFIDENCE Dear M.R.M     Thank you for your email below   Your following 2 OIA requests are identical, and we will therefore be providing yo...
Automated Decision-Making Systems Used by MSD
Response by Ministry of Social Development to Kieran Pegler on .
Awaiting classification.
IN-CONFIDENCE Kia ora Kieran Pegler, I am writing to you regarding your request for information below and attached. This letter is to advise you t...
Office for Disability Issue's
Response by Ministry of Social Development to john luke on .
Successful.
  Kia ora John Luke   We refer to your below request made to the Ministry of Disabled People (the Ministry) under the Official Information Act 1...
Financial position
Response by Ministry of Social Development to J. Bythell on .
Awaiting classification.
Dear J Bythell   We refer to your below request made to the Ministry of Social Development (the Ministry) under the Official Information Act 1982...
Debt Management Policy
Response by Ministry of Social Development to Andre` on .
Successful.
  Kia ora Andre   We refer to your below request made to the Ministry of Social Development (the Ministry) under the Official Information Act 19...
Board Member Vacancy V2 follow up
Response by Ministry of Social Development to john luke on .
Successful.
  Dear John Luke   We refer to your below request made to the Ministry of Social Development (the Ministry) under the Official Information Act 1...
Closest branch appointments
Request sent to Ministry of Social Development by Monica on .
Successful.
Is there a rule / guideline or law stating that clients can only attend their closest branch to be seen by case managers when needing assistance fro...
EGL - Actual and Proposed Budgets , Employees and Clients - FY20 to F26
Response by Ministry for Disabled People to Brian Prescott on .
Successful.
IN-CONFIDENCE Tçnâ koe Brian Prescott   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou no...
Benefits Review Committee 2025
Response by Ministry of Social Development to john luke on .
Successful.
IN-CONFIDENCE Kia ora John Luke, I am writing to you regarding your request for information below. This letter is to advise you that the Ministry...
Statistical information and instructions for the appeal procedure of MSD's Benefit Review Committee.
Response by Ministry of Social Development to Jason Wu on .
Awaiting classification.
IN-CONFIDENCE Kia ora Jason Wu,   I am writing to you regarding your request for information below.   This email is to advise you that the Ministr...
Discount card or welfare payment - CSC, Super Gold Card or AT Total Mobility card
Response by Ministry of Social Development to Jaskaran Walia on .
Successful.
Kia ora,   Thank you for emailing us.   If you have a general enquiry, we encourage you to contact our dedicated Contact Centre on 0800 559 00...
Data on number of children lifted out of poverty
Response by Ministry of Social Development to donna wynd on .
Successful.
Dear Ms Wynd,   On 25 September 2014 you requested information under the Official Information Act 1982, which was transferred in part to the Minis...
Family Harm Co-ordinators & RISE
Response by Ministry of Social Development to Monica on .
Successful.
Tçnâ koe Monica,   Please find attached the Ministry’s response to your Official Information Act request.   Please accept our apologies for th...
2023 Board Appointment OIA
Response by Ministry of Social Development to john luke on .
Successful.
Tçnâ koe  John Luke   We are writing to you regarding your request for information about vacancies for boards of government agencies.   This l...
Communication on Dosh app and MSD
Response by Ministry of Social Development to Felix Lee on .
Successful.
Tçnâ koe Felix Lee,   On 1 November 2022, you emailed the Ministry of Social Development (the Ministry) requesting, under the Official Information...
board member of the Children and Young People's Commission
Response by Ministry of Social Development to john luke on .
Successful.
Tçnâ koe John Luke,   On 23 January 2023, you emailed the Ministry of Social Development (the Ministry) requesting, under the Official Information...
Hardship application - Granted, pending Lapsed - declined.
Response by Ministry of Social Development to Monica on .
Successful.
Tçnâ koe Monica,   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou noa, nâ   Official In...
Management Accounts as at 29 Feb 2016 & chart of accounts
Clarification sent to Ministry of Social Development by William Dawson on .
Partially successful.
Please see the response below (this was sent directly to the email address provided). Yours sincerely, William Dawson On 7 April 2016 at 10:0...
BRC have overturned decision VIA R.O.D - Now what?
Response by Ministry of Social Development to Monica on .
Awaiting classification.
IN-CONFIDENCE       Tçnâ koe Monica   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâto...
New Head of MSD and Criminal Act and Non Legal Acts Apologies and Rectification
Response by Ministry of Social Development to Gregory Soar on .
Successful.
Dear Mr Soar, thank you for your further emails below and attached. Your emails have been sent in response to the letter dated 20 March 2019 that you...