Printed from https://fyi.org.nz/similar/request/31176-who-handles-complaints on September 23, 2025 23:04

Requests similar to 'Who handles complaints?'

Call Center Staff
Response by Ministry of Social Development to Monica on .
Awaiting classification.
Tēnā koe Monica, Please find a reply on behalf of the Chief Executive of the Ministry of Social Development attached. Nā mātou noa, nā [email address...
Intergrated case managers, do they have back up staff when absent?
Response by Ministry of Social Development to Monica on .
Awaiting classification.
Tēnā koe Monica   Please see the attached email and letter dated 22 May 2025.   Nā mātou noa, nā   [1][email address] Ministerial and Exe...
Disability Allowance costs - rental equipment
Response by Ministry of Social Development to Hazel Frangipani on .
Awaiting classification.
Tçnâ koe Hazel Frangipani, Thank you for your email received 25 May 2023, under the Official Information Act 1982. Your request has been forwarded to...
Number of people receiving WINZ emergency housing in New Plymouth city.
Response by Ministry of Social Development to Harvey Costner on .
Successful.
Kia ora Harvey   Thank you for your response to the Ministry’s email, and for your amended request attached. The Ministry will treat this as a cla...
Financial position
Response by Ministry of Social Development to J. Bythell on .
Awaiting classification.
Dear J Bythell   We refer to your below request made to the Ministry of Social Development (the Ministry) under the Official Information Act 1982...
Office for Disability Issue's
Response by Ministry of Social Development to john luke on .
Successful.
  Kia ora John Luke   We refer to your below request made to the Ministry of Disabled People (the Ministry) under the Official Information Act 1...
Debt Management Policy
Response by Ministry of Social Development to Andre` on .
Successful.
  Kia ora Andre   We refer to your below request made to the Ministry of Social Development (the Ministry) under the Official Information Act 19...
Board Member Vacancy V2 follow up
Response by Ministry of Social Development to john luke on .
Successful.
  Dear John Luke   We refer to your below request made to the Ministry of Social Development (the Ministry) under the Official Information Act 1...
Statistical information and instructions for the appeal procedure of MSD's Benefit Review Committee.
Response by Ministry of Social Development to Jason Wu on .
Awaiting classification.
IN-CONFIDENCE Kia ora Jason Wu,   I am writing to you regarding your request for information below.   This email is to advise you that the Ministr...
Closest branch appointments
Request sent to Ministry of Social Development by Monica on .
Long overdue.
Is there a rule / guideline or law stating that clients can only attend their closest branch to be seen by case managers when needing assistance fro...
Family Harm Co-ordinators & RISE
Request sent to Ministry of Social Development by Monica on .
Awaiting classification.
Hello, Now that MSD have contracted outside organizations to assist with training and supporting MSD staff (managers / case managers) in Family ha...
EGL - Actual and Proposed Budgets , Employees and Clients - FY20 to F26
Response by Ministry for Disabled People to Brian Prescott on .
Successful.
IN-CONFIDENCE Tçnâ koe Brian Prescott   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou no...
business training and advice grant, who does MSD consider and expert?
Request sent to Ministry of Social Development by Monica on .
Awaiting classification.
The Business training and advice grant, who does MSD consider to be an expert and do MSD have a list of preferred providers? Do the providers hav...
Official Information Act Request – Communication Related to RRR Organisations Worldwide Limited Esther Peters, Levi Marley Hetherington, and the RRR Model
Response by Ministry of Social Development to Esther Peters on .
Awaiting classification.
Kia ora Esther Peters,   Mr Hetherington can send us the required documentation on the same email address, being: [1][MSD request email].   Ng...
Hardship application - Granted, pending Lapsed - declined.
Response by Ministry of Social Development to Monica on .
Awaiting classification.
Tçnâ koe Monica,   Please find attached the Ministry’s response to your Official Information Act request.   Nâ mâtou noa, nâ   Official In...
Data on number of children lifted out of poverty
Response by Ministry of Social Development to donna wynd on .
Successful.
Dear Ms Wynd,   On 25 September 2014 you requested information under the Official Information Act 1982, which was transferred in part to the Minis...
Criteria for NGO Vetting Services using the Authority to Release Information Form for Oranga Tamariki
Response by Oranga Tamariki—Ministry for Children to Daniel Harding on .
Awaiting classification.
IN-CONFIDENCE   Tēnā koe Daniel Harding   Please find attached an extension letter regarding your Official Information Act request of 16 July...
Number of 16, 17, and 18 year olds that have, or come from families that have, community service cards.
Response by Ministry of Social Development to Jonathan Ayling on .
Awaiting classification.
Dear Simeon Brown   On 10 May 2019, you emailed the Ministry requesting, under the Official Information Act 1982, the following information: o A...
Number of Community Services Card holders who also have Total Mobility Cards
Response by Ministry of Social Development to Kate Day on .
Awaiting classification.
Kia ora Kate,   Thank you for your request for official information below. As the Ministry received your first request for official information (a...
Changes on a client account
Request sent to Ministry of Social Development by Monica on .
Awaiting classification.
Are there guideline / processes surrounding case managers making changes to msd client information, regarding the following: Can a case manager ca...
CSR - Are they frontline staff? and what Family harm training do staff have?
Follow up sent to Ministry of Social Development by Monica on .
Awaiting classification.
Dear Info (MSD) Are MSD gong to advise update as per legislation? Yours sincerely, Monica
HUD Funding to Canterbury Organisations for Housing Support – 2022/23 to 2024/25
Response by Ministry of Housing and Urban Development to Nigel McFall on .
Awaiting classification.
Tçnâ koe Nigel Please find attached the response to your OIA to Te Tûâpapa Kura Kâinga – Ministry of Housing and Urban Development. Ngâ mihi Gov...
Management Accounts as at 29 Feb 2016 & chart of accounts
Clarification sent to Ministry of Social Development by William Dawson on .
Partially successful.
Please see the response below (this was sent directly to the email address provided). Yours sincerely, William Dawson On 7 April 2016 at 10:0...
How many clients are transferring from kilibine to Newton Wellington
Response by Ministry of Social Development to Debbie leyland on .
Awaiting classification.
Tēnā koe Ms Debbie Leyland   Please find attached the Ministry’s response to your Official Information Act request   Nā mātou noa, nā   Of...
New Head of MSD and Criminal Act and Non Legal Acts Apologies and Rectification
Response by Ministry of Social Development to Gregory Soar on .
Successful.
Dear Mr Soar, thank you for your further emails below and attached. Your emails have been sent in response to the letter dated 20 March 2019 that you...