Hi Fraser

 

Thank you for getting in touch and my sincere apologies for the delay in
coming back to you. Unfortunately, your original request was misdirected
internally and was not received by our Corporate Communications team until
today.

 

We will work on a response to your original request (below) and provide
this to you by end of day Friday 3 August:

 

I am seeking all the information you hold on the demographics of your
customers, including but not limited to household income, age and gender.

 

I am also seeking:

 

1. The average weekly spend per "player" in your offline and online
products 2. The total number of "players" in your offline and online
products.

 

Once again, our apologies for the delay in responding your request – we
will be in touch again soon.

 

Kind regards,

Kirsten

 

 

-----Original Message-----

From: Fraser THompson
[[1]mailto:[FYI request #8148 email]]

Sent: Saturday, 28 July 2018 8:48 p.m.

To: Info <[2][email address]>

Subject: Re: Official Information request - Statistics regarding
demographics and average spend

 

Dear New Zealand Lotteries Commission,

 

It has been over 30 days since I sent this request. May I ask when to
expect a response? I'm sure you're aware of your legal obligation to
respond promptly.

 

Yours faithfully,

 

Fraser Thompson

 

 

 

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[3][FYI request #8148 email]

 

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[4]https://fyi.org.nz/help/officers

 

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page.

 

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Hi Fraser

 

This letter is in response to your enquiry to Lotto New Zealand on 29
June, which was received on 30 August. Your request and our responses are
as follows:

 

 1. All the information you hold on the demographics of your customers,
including but not limited to household income, age and gender

2.       The average weekly spend per player in your offline and online
products

3.       The total number of players in your offline and online products

 

Please find attached the response to this request.

 

Please don’t hesitate to get in touch if you require any further
clarification.

 

Best regards,

 

Kirsten Robinson

Head of Corporate Communications

[1]Lotto_NZ-email-sig-magenta

 

 

 

 

 

 

e   [email address]

t    +64 9 356 3800

d   +64 9 358 9366

 

 

 

 

 

 

 

 

 

PO Box 8929, Symonds Street, Auckland 1150

73 Remuera Road, Remuera, Auckland 1050, New Zealand

 

lottonz.co.nz

 

 

 

Disclaimer: This e-mail and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to whom they
are addressed. If you have received this e-mail in error, please notify
the [email address] and delete/destroy any copies. Any view
expressed in this e-mail message are those of the sender and do not
necessarily reflect the views of Lotto New Zealand

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Hi Fraser

 

This letter follows on from your enquiry to Lotto New Zealand on 29 June.
Please find attached additional information in response to this request.

 

Please don’t hesitate to get in touch if you require any further
clarification.

 

Kind regards

 

Kirsten Robinson

Head of Corporate Communications

[1]Lotto_NZ-email-sig-magenta

 

 

 

 

 

 

e   [email address]

t    +64 9 356 3800

d   +64 9 358 9366

 

 

 

 

 

 

 

 

PO Box 8929, Symonds Street, Auckland 1150

73 Remuera Road, Remuera, Auckland 1050, New Zealand

 

lottonz.co.nz

 

 

Disclaimer: This e-mail and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to whom they
are addressed. If you have received this e-mail in error, please notify
the [email address] and delete/destroy any copies. Any view
expressed in this e-mail message are those of the sender and do not
necessarily reflect the views of Lotto New Zealand

References

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