Statistics regarding demographics and average spend
Fraser THompson made this Official Information request to New Zealand Lotteries Commission
The request was successful.
      From: Fraser THompson
      
    
    Dear New Zealand Lotteries Commission,
I am seeking all the information you hold on the demographics of your customers, including but not limited to household income, age and gender.
I am also seeking:
1. The average weekly spend per "player" in your offline and online products 
2. The total number of "players" in your offline and online products
Yours faithfully,
Fraser Thompson
      From: Fraser THompson
      
    
    Dear New Zealand Lotteries Commission,
It has been over 30 days since I sent this request. May I ask when to expect a response? I'm sure you're aware of your legal obligation to respond promptly.
Yours faithfully,
Fraser Thompson
        From: Kirsten Robinson
      
    
    Hi Fraser
 
Thank you for getting in touch and my sincere apologies for the delay in
 coming back to you. Unfortunately, your original request was misdirected
 internally and was not received by our Corporate Communications team until
 today.
 
We will work on a response to your original request (below) and provide
 this to you by end of day Friday 3 August:
 
I am seeking all the information you hold on the demographics of your
 customers, including but not limited to household income, age and gender.
 
I am also seeking:
 
1. The average weekly spend per "player" in your offline and online
 products 2. The total number of "players" in your offline and online
 products.
 
Once again, our apologies for the delay in responding your request – we
 will be in touch again soon.
 
Kind regards,
Kirsten
 
 
show quoted sections
        From: Kirsten Robinson
      
    
    Hi Fraser
 
This letter is in response to your enquiry to Lotto New Zealand on 29
 June, which was received on 30 August. Your request and our responses are
 as follows:
 
 1. All the information you hold on the demographics of your customers,
 including but not limited to household income, age and gender
2.       The average weekly spend per player in your offline and online
 products
3.       The total number of players in your offline and online products
 
Please find attached the response to this request.
 
Please don’t hesitate to get in touch if you require any further
 clarification.
 
Best regards,
 
Kirsten Robinson
Head of Corporate Communications
[1]Lotto_NZ-email-sig-magenta
 
 
 
 
 
 
e   [email address]
t    +64 9 356 3800
d   +64 9 358 9366
 
 
 
 
 
 
 
 
 
PO Box 8929, Symonds Street, Auckland 1150
73 Remuera Road, Remuera, Auckland 1050, New Zealand
 
lottonz.co.nz
 
 
 
Disclaimer: This e-mail and any files transmitted with it are confidential
 and intended solely for the use of the individual or entity to whom they
 are addressed. If you have received this e-mail in error, please notify
 the [email address] and delete/destroy any copies. Any view
 expressed in this e-mail message are those of the sender and do not
 necessarily reflect the views of Lotto New Zealand
References
Visible links
        From: Kirsten Robinson
      
    
    Hi Fraser
 
This letter follows on from your enquiry to Lotto New Zealand on 29 June.
 Please find attached additional information in response to this request.
 
Please don’t hesitate to get in touch if you require any further
 clarification.
 
Kind regards
 
Kirsten Robinson
Head of Corporate Communications
[1]Lotto_NZ-email-sig-magenta
 
 
 
 
 
 
e   [email address]
t    +64 9 356 3800
d   +64 9 358 9366
 
 
 
 
 
 
 
 
PO Box 8929, Symonds Street, Auckland 1150
73 Remuera Road, Remuera, Auckland 1050, New Zealand
 
lottonz.co.nz
 
 
Disclaimer: This e-mail and any files transmitted with it are confidential
 and intended solely for the use of the individual or entity to whom they
 are addressed. If you have received this e-mail in error, please notify
 the [email address] and delete/destroy any copies. Any view
 expressed in this e-mail message are those of the sender and do not
 necessarily reflect the views of Lotto New Zealand
References
Visible links
Things to do with this request
- Add an annotation (to help the requester or others)
 - Download a zip file of all correspondence (note: this contains the same information already available above).
 

