Printed from https://fyi.org.nz/request/6806-requesting-number-of-complaints-and-police-involvement-at-state-house on November 22, 2024 00:47

Requesting number of complaints and police involvement at state house.

Ms Hilton-Ellis made this Official Information request to Kāinga Ora–Homes and Communities

The request was refused by Kāinga Ora–Homes and Communities.

From: Ms Hilton-Ellis

Dear Housing New Zealand Corporation,

We formally request any correspondence regarding the complaints made to the department by neighbors in the bordering properties including any police correspondence when called to the premises at 84 Montgomery Avenue Dargville in the last 7 years of the current tenants residing in this state house.
Also we request department dates and times of visitations by the case managers for this house and it's occupants.

Yours faithfully,

Ms Hilton- Ellis

Link to this

From: HNZC Enquiries

Dear customer,

 

Thank you for contacting Housing New Zealand.

 

We have received your email and it will be allocated to the appropriate
team to arrange a response.

 

We will aim to get back to you within 2 working days, but this may vary
depending on the volume of emails received and the nature and complexity
of your email.

 

If you are looking for information on the number of Housing New Zealand
properties, we have information about these available on our website here:
[1]http://www.hnzc.co.nz/about-us/housing-s...

 

If you want to find out about our products available to first home buyers,
please see our website here:
[2]http://www.hnzc.co.nz/ways-we-can-help-y...

 

If you are wanting to apply to live in a Housing New Zealand home or other
type of social housing, please contact the Ministry of Social Development
on 0800 559 009.

You can call our Customer Services Centre on 0800 801 601 from 8am-8pm
Monday to Friday and 24/7 for urgent queries. All calls are free of
charge.

 

Alternatively, you could fax us on 0800 201 202 or write to us at:

 

                       Housing New Zealand  

                       PO Box 50720

                       Porirua 5240

 

Thank you for contacting us.

 

Kind regards,

 

Customer Service Team

Housing New Zealand 

 

Freephone: 0800 801 601 | Housing New Zealand, PO Box 50720, Porirua 5240
| [3]www.hnzc.co.nz | [4]www.newzealand.govt.nz

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
1. http://www.hnzc.co.nz/about-us/housing-s...
2. http://www.hnzc.co.nz/ways-we-can-help-y...
3. http://www.hnzc.co.nz/
4. http://www.newzealand.govt.nz/

Link to this

From: HNZC Enquiries

Hi Ms Hilton-Ellis

Thanks for your enquiry your e-mail has been sent to our Governmwent Relations Unit to follow up please allow a 20 day time frame for follow up

Regards

Customer Services Team

show quoted sections

Link to this

From: HNZC Correspondence

 

Dear Ms Hilton-Ellis

 

Thank you for your email of 6 November 2017 requesting information about
84 Montgomery Avenue, Dargaville. You ask for:

 

“any correspondence regarding the complaints made to the department by
neighbours in the bordering properties including any police correspondence
when called to the premises at 84 Montgomery Avenue Dargaville in the last
7 years of the current tenants residing in this state house.

 

Also we request department dates and times of visitiations by the case
managers for this house and its occupants.”

 

Housing New Zealand is considering your request under the Official
Information Act 1982 (the Act), and a decision on your request is due by 4
December 2017, being 20 working days after your request was received. If
we are unable to respond to your request by then, we will notify you of an
extension of that timeframe.

 

Housing New Zealand may also contact you sooner if clarification or
refinement of your request is required to enable a decision to be made.

 

Kind regards

 

Alison

For Housing New Zealand Corporation

 

Please do not respond to this email address as incoming emails are not
monitored.

 

Housing New Zealand Corporation 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

Link to this

From: HNZC Correspondence

Attachment JBA03243 4371 001.pdf
58K Download View as HTML

Dear  Ms Hilton-Ellis

Please find attached a response from Rachel Kelly, Manager Government
Relations, in reply to your request of 6 November 2017. 

Please do not respond to this email address as incoming emails are not
monitored.

 

Housing New Zealand Corporation 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

Link to this

Things to do with this request

Anyone:
Kāinga Ora–Homes and Communities only: