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Full Housing New Zealand operations manual requested as at 21/06/18

Jo Kirk made this Official Information request to Housing New Zealand Corporation

This request has an unknown status. We're waiting for Jo Kirk to read recent responses and update the status.

From: Jo Kirk

Dear Housing New Zealand Corporation,

I require a full copy of your operational manual please for our reference.

Yours faithfully,

Jo Kirk

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From: HNZC Enquiries
Housing New Zealand Corporation

Dear customer,

 

Thank you for contacting Housing New Zealand.

 

We have received your email and it will be allocated to the appropriate
team to arrange a response.

 

We will aim to get back to you within 2 working days, but this may vary
depending on the volume of emails received and the nature and complexity
of your email.

 

If you are looking for information on the number of Housing New Zealand
properties, we have information about these available on our website here:
[1]http://www.hnzc.co.nz/about-us/housing-s...

 

If you want to find out about our products available to first home buyers,
please see our website here:
[2]http://www.hnzc.co.nz/ways-we-can-help-y...

 

If you are wanting to apply to live in a Housing New Zealand home or other
type of social housing, please contact the Ministry of Social Development
on 0800 559 009.

You can call our Customer Services Centre on 0800 801 601 from 8am-6pm
Monday to Friday and 24/7 for urgent queries. All calls are free of
charge.

 

Alternatively, you could fax us on 0800 201 202 or write to us at:

 

                       Housing New Zealand  

                       PO Box 50720

                       Porirua 5240

 

Thank you for contacting us.

 

Kind regards,

 

Customer Service Team

Housing New Zealand 

 

Freephone: 0800 801 601 | Housing New Zealand, PO Box 50720, Porirua 5240
| [3]www.hnzc.co.nz | [4]www.newzealand.govt.nz

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

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1. http://www.hnzc.co.nz/about-us/housing-s...
2. http://www.hnzc.co.nz/ways-we-can-help-y...
3. http://www.hnzc.co.nz/
4. http://www.newzealand.govt.nz/

Link to this

From: HNZC Enquiries
Housing New Zealand Corporation


Attachment image001.jpg
2K Download


 

 

Hi

 

Thank you for your email.

 

Your enquiry has been forwarded to Gru Jobs to arrange a response within
20 days 

         

Regards

 

[1]cid:image002.jpg@01D1EE5D.84A28E30  
 
Customer Service Team  
         
Freephone: 0800 801 601 | Mainline: (04) 439 3000 | Housing New Zealand
Corporation  
Te Kaporeihana ā Whare o Aotearoa | PO Box 2628 Wellington 6140 | New
Zealand Government
Building lives and communities by housing New Zealanders.  
He pukenga wai, he nōhanga tāngata; he nōhanga tāngata, he putanga kōrero.

 

 

 

show quoted sections

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From: HNZC Correspondence
Housing New Zealand Corporation


Attachment image001.jpg
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Dear Ms Kirk

 

Thank you for your email dated 21 June 2018 requesting the following
information under the Official Information Act 1982 (the Act):

 

‘…a full copy of your operational manual please for our reference.’

 

You can expect to be notified of the decision on your request by 19 July
2018, being 20 working days after the day on which the request was
received by Housing New Zealand in accordance with section 15(1) of the
Act.

 

If an extension of time is required to make a decision you will be
notified prior to that date in accordance with section 15A of the Act.

 

We may also contact you if further clarification or refinement of your
request is required to enable a decision to be made.

 

Regards

 

Tim Berry

 

 

[1]cid:image002.jpg@01D2A7AC.868D33E0  
 
Tim Berry  
Advisor    
     
Government Relations    
Freephone: 0800 801 601 | Mainline: (04) 439 3000 | Housing New Zealand
Corporation  
Te Kaporeihana ā Whare o Aotearoa | PO Box 2628 Wellington 6140 | New
Zealand Government
Housing New Zealand’s vision is to be the social housing provider of
choice.

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

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From: HNZC Correspondence
Housing New Zealand Corporation


Attachment image001.jpg
2K Download


Dear Ms Kirk

 

I have been assigned your OIA request to Housing New Zealand asking for
the following information:

 

… a full copy of your operational manual please for our reference…

 

Please be aware that Housing New Zealand is a large organisation, and does
not have a single document or book that could be referred to as an
operational manual.

 

Without further clarification, your request may require substantial
collation and research, which would be grounds under Section 18 of the Act
for declining it.

 

To help Housing New Zealand identify the document(s) that may be relevant
to your request, please specify by email, the area(s) of Housing New
Zealand’s business that you are interested in.

 

Kind regards
Tim Berry

 

 

[1]cid:image001.jpg@01D20366.5EA6E870  
 
Tim Berry  
Advisor  
  E-mail: [2][email address]
Government Relations    
Freephone: 0800 801 601 | Mainline: (04) 439 3000 | Housing New
Zealand Corporation  
Te Kaporeihana ā Whare o Aotearoa | PO Box 2628 Wellington 6140 |
New Zealand Government
Building lives and communities by housing New Zealanders. 

He pukenga wai, he nōhanga tāngata; he nōhanga tāngata, he putanga kōrero

 

 

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

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2. mailto:[email address]

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Jo Kirk left an annotation ()

Please can all procedures/manuals/levels/testing methods regarding Methamphetamine testing be given.
Thank you

Link to this

From: Jo Kirk

Dear HNZC Correspondence,

Please can I have the manual/procedures/methods of testing/screening/limits of contamination in regards to Methamphetamine.

Yours sincerely,

Jo Kirk

Link to this

From: HNZC Correspondence
Housing New Zealand Corporation


Attachment HNZ Response.pdf
50K Download View as HTML


Dear Ms Kirk

 

Please find attached a response from Graham Parkin, Acting Manager,
Government Relations, Housing New Zealand, to your email of 29 June 2018.

 

Please do not respond to this email address as incoming emails are not
monitored. You may either contact Housing New Zealand through
[1]http://www.hnzc.co.nz/contact-us or email Housing New Zealand at
[2][HNZC request email]

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

 

Please consider the environment before printing this
email.                                                  

 

 

 

                                                                                                                                                         

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
1. http://www.hnzc.co.nz/contact-us
2. mailto:[HNZC request email]

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From: Jo Kirk

Dear HNZC Correspondence,

Thank you for your reply.
My request was for information/procedures as at the date of my application - not what the future plans will be adopted.
Please provide information , as already requested, as at the date of the first application.

Yours sincerely,

Jo Kirk

Link to this

From: Jo Kirk

Dear HNZC Correspondence,
The information requested was required from the date the OIA was placed - not for future plans for HNZ policies at a future date.
Please can the information be sent, as requested, as HNZ have in place, as at the date of the first request.
I look forward to your early reply to this matter.
Yours sincerely,

Jo Kirk

Link to this

From: Jo Kirk

Dear HNZC Correspondence,

From: Jo Kirk

July 25, 2018

Dear HNZC Correspondence,

Thank you for your reply.
My request was for information/procedures as at the date of my application - not what the future plans will be adopted.
Please provide information , as already requested, as at the date of the first application.

Yours sincerely,

Jo Kirk

Yours sincerely,

Jo Kirk

Link to this

From: Jo Kirk

Dear HNZC Correspondence,
Dear HNZC Correspondence,

From: Jo Kirk

July 25, 2018

Dear HNZC Correspondence,

Thank you for your reply.
My request was for information/procedures as at the date of my application - not what the future plans will be adopted.
Please provide information , as already requested, as at the date of the first application.

Yours sincerely,

Jo Kirk

Yours sincerely,

Jo Kirk

Link to this

From: HNZC Correspondence
Housing New Zealand Corporation


Attachment image001.jpg
2K Download


Dear Ms Kirk

 

Thank you for your emails dated 23 and 29 August 2018, reiterating your
request to Housing New Zealand for following information under the
Official Information Act 1982 (the Act):

 

‘…the manual/procedures/methods of testing/screening/limits of
contamination in regards to Methamphetamine.’

 

You say that you should be provided with the information you requested at
the time of your original request on 29 June 2018 under the Act, as it was
for information prior to this date, and not for future information to be
released as part of Housing New Zealand’s review into its methamphetamine
policies.

 

Housing New Zealand is now considering your recent requests.

 

You can expect to be notified of the decision by 20 September 2018, being
20 working days after the day on which the request was received by Housing
New Zealand in accordance with section 15(1) of the Act.

 

If an extension of time is required to make a decision you will be
notified prior to that date in accordance with section 15A of the Act.

 

We may also contact you if further clarification or refinement of your
request is required to enable a decision to be made.

 

Regards

 

Tim Berry

 

 

[1]cid:image002.jpg@01D2A7AC.868D33E0
Tim Berry
Advisor

Government Relations
Freephone: 0800 801 601 | Mainline: (04) 439 3000 | Housing New Zealand
Corporation
Te Kaporeihana ā Whare o Aotearoa | PO Box 2628 Wellington 6140 | New
Zealand Government
Housing New Zealand’s vision is to be the social housing provider of
choice.

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

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From: Jo Kirk

Dear HNZC Correspondence,

Please note I made my first request on the 25 July as per below, so the 20 working days to get this information to me would start from this date ( 25 July 2018 ) and is now considered overdue.
Please inform me when this overdue requested information will be released to me.
Kind regards
Jo Kirk

July 25, 2018
Dear HNZC Correspondence,

Thank you for your reply.
My request was for information/procedures as at the date of my application - not what the future plans will be adopted.
Please provide information , as already requested, as at the date of the first application.

Yours sincerely,

Jo Kirk

Link to this

From: HNZC Correspondence
Housing New Zealand Corporation


Attachment HNZ Response.pdf
51K Download View as HTML


Dear Ms Kirk

 

Please find attached a response from Rachel Kelly, Manager, Government
Relations, Housing New Zealand, to your email of 23 August 2018.

 

Please do not respond to this email address as incoming emails are not
monitored. You may either contact Housing New Zealand through
[1]http://www.hnzc.co.nz/contact-us or email Housing New Zealand at
[2][HNZC request email]

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

 

Please consider the environment before printing this
email.                                                  

 

 

 

                                                                                                                                                         

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

References

Visible links
1. http://www.hnzc.co.nz/contact-us
2. mailto:[HNZC request email]

Link to this

From: Jo Kirk

Dear HNZC Correspondence,
The attached letter states a document will be released.
I am aware of this document and it's contents, but it does still NOT fulfil my request.
My original request stands.
Please supply information as requested.

Yours sincerely,

Jo Kirk

Link to this

From: HNZC Correspondence
Housing New Zealand Corporation


Attachment image001.jpg
2K Download


Dear Ms Kirk

 

Following the publication of the Housing New Zealand meth report in
September 2018,  a large number of documents were published on Housing New
Zealand’s website.

 

The report and other documents can be found here:
[1]https://hnzc.co.nz/publications/methamph...

 

The published documents include previous Housing New Zealand policies and
procedures related to methamphetamine under the title, ‘Other key
documents used in the report.’

 

I hope this is useful.

Kind regards

 

Tim Berry

 

 

[2]cid:image001.jpg@01D20366.5EA6E870  
 
Tim Berry  
Advisor  

Government Relations   :    
Freephone: 0800 801 601 | Mainline: (04) 439 3000 | Housing New Zealand
Corporation  
Te Kaporeihana ā Whare o Aotearoa | PO Box 2628 Wellington 6140 | New
Zealand Government
Building lives and communities by housing New Zealanders. 

He pukenga wai, he nōhanga tāngata; he nōhanga tāngata, he putanga kōrero

 

 

show quoted sections

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