How many complaints made about the maintenance of Housing New Zealand houses

Grace Stanton made this Official Information request to Housing New Zealand Corporation

The request was successful.

From: Grace Stanton

Dear Housing New Zealand Corporation,

I would like to request the information of how many complaints have been made to Housing New Zealand about the maintenance of the homes over a year of when the most recent information has been gathered.

Also statistics as to whether that has dropped or risen since Labour came into power.

Yours faithfully,

Grace

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From: HNZC Enquiries
Housing New Zealand Corporation

Dear customer,

 

Thank you for contacting Housing New Zealand.

 

We have received your email and it will be allocated to the appropriate
team to arrange a response.

 

We will aim to get back to you within 2 working days, but this may vary
depending on the volume of emails received and the nature and complexity
of your email.

 

If you are looking for information on the number of Housing New Zealand
properties, we have information about these available on our website here:
[1]http://www.hnzc.co.nz/about-us/housing-s...

 

If you want to find out about our products available to first home buyers,
please see our website here:
[2]http://www.hnzc.co.nz/ways-we-can-help-y...

 

If you are wanting to apply to live in a Housing New Zealand home or other
type of social housing, please contact the Ministry of Social Development
on 0800 559 009.

You can call our Customer Services Centre on 0800 801 601 from 8am-6pm
Monday to Friday and 24/7 for urgent queries. All calls are free of
charge.

 

Alternatively, you could fax us on 0800 201 202 or write to us at:

 

                       Housing New Zealand  

                       PO Box 50720

                       Porirua 5240

 

Thank you for contacting us.

 

Kind regards,

 

Customer Service Team

Housing New Zealand 

 

Freephone: 0800 801 601 | Housing New Zealand, PO Box 50720, Porirua 5240
| [3]www.hnzc.co.nz | [4]www.newzealand.govt.nz

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References

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1. http://www.hnzc.co.nz/about-us/housing-s...
2. http://www.hnzc.co.nz/ways-we-can-help-y...
3. http://www.hnzc.co.nz/
4. http://www.newzealand.govt.nz/

Link to this

Housing New Zealand Corporation

Official Information request - How many complaints made about the
maintenance of Housing New Zealand houses
Dear Housing New Zealand Corporation,

I would like to request the information of how many complaints have been
made to Housing New Zealand about the maintenance of the homes over a
year of when the most recent information has been gathered.

Also statistics as to whether that has dropped or risen since Labour
came into power.

Yours faithfully,

Grace

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References

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1. Open Call
http://servicedesk/Core.aspx?MMA&MMA...

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From: HNZC Correspondence
Housing New Zealand Corporation

Dear Grace

 

Thank you for your email requesting the following information under the
Official Information Act 1982 (the Act):

 

“… how many complaints have been made to Housing New Zealand about the
maintenance of the homes over a year of when the most recent information
has been gathered.

 

Also statistics as to whether that has dropped or risen since Labour came
into power.”

 

Your request was received in our office on 14 August 2018.  In accordance
with section 15(1) of the Act, we will reply within 20 working days after
the day on which the request was received. If an extension of time is
required to make a decision you will be notified prior to this date in
accordance with section 15A of the Act.

 

We may also contact you if further clarification or refinement of your
request is required to enable a decision to be made.

 

 

Yours sincerely

 

Government Relations Unit

Housing New Zealand

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

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From: HNZC Correspondence
Housing New Zealand Corporation


Attachment JBA03243 1996 001 A3862279.pdf
71K Download View as HTML


Dear Ms Stanton

 

Please find attached a response from Rachel Kelly, Government Relations
Manager, Housing New Zealand, to your request of 14 August 2018.

 

Please do not respond to this email address as incoming emails are not
monitored. You may either contact Housing New Zealand through
http://www.hnzc.co.nz/contact-us or email Housing New Zealand at
[HNZC request email]

 

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

 

Please consider the environment before printing this email.

The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.

Please consider the environment before printing this email.

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