Kia ora J Turner,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 4 June 2026 for copies of documents relating to cycle
work as part of the connected communities program.

 

To comply with our statutory obligation, our decision is due to you by 2
July 2026. This is 20 working days after the day your request was
received. If we are unable to make a decision within this timeframe, we
will be in contact. 

We will be in contact at our earliest convenience if we require
clarification, or if your requested information is held by another agency.

Your case will be managed by Varsha, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1361480-Q0L7D9.

 

Ngā mihi, 

 

Tom

Customer Care Case Coordinator

Customer & Network Performance 

Auckland Transport | Hoake Tātou

 

[1]image

 

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Kia ora J Turner,

 

I’ve attached the official information you asked for

On 4/06/2026  you asked for information regarding the connected
communities programme.

 

I’ve attached the following documents:

* Response from Phil Wratt - Engagement Manager, Customer Care.

* Appendices 1-3.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
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may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz

Good afternoon Mr Turner.

I am currently looking in to this for you and will let you know when we
have an update.

 

Kind regards,

Anna.

 

From: J Turner <[FOI #34847 email]>
Sent: Thursday, 2 July 2026 10:28 am
To: AT Official Information (AT) <[email address]>
Subject: Re: Here’s the official information you asked for (case number
CAS-1361480-Q0L7D9 ) CRM:01tNz

 

Dear AT Official Information (AT), Thank you for sending these documents
through. Unfortunately I think I may have been sent the wrong attachments
- these are for the Wellesley cycle connection, while I asked for all the
work done during the

Dear AT Official Information (AT),

 

Thank you for sending these documents through.

Unfortunately I think I may have been sent the wrong attachments - these are for the Wellesley cycle connection, while I asked for all the work done during the connected communities programme's existence - for example, plans for the cycle lane extension along St Lukes Road.

Could this please be looked at.

 

J Turner

 

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