Kia ora Miss Quicken,

 

Acknowledgement of Request for Information under the Local Government
Official Information and Meetings Act 1987. 

 

Thank you for your email received on 11 February 2026, requesting
information regarding Human rights assessment – Gold card in WRGC covered
public transport. 

A reply to your request will be sent to you by 11 March 2026 within 20
working days of the request being received.  

 

Please note that it is our policy to proactively release our responses to
official information requests on our website where appropriate. Personal
information will not be included.  

 

Ngâ mihi, 
Information Management Team             

  

For Luke Troy 

Group Manager 

Strategy 

Greater Wellington Regional Council 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Tēnā koe Miss Quicken

 

Request for information 2026-056

 

I refer to your request for information dated 11 February 2026, which was
received by Greater Wellington Regional Council on 11 February 2026.

 

Our response is enclosed.

 

Ngā mihi

Samantha Gain | she/her
Kaiwhakahaere Matua Metlink | Group Manager Metlink
Metlink
100 Cuba St, Te Aro, Wellington 6011 | PO Box 11646, Manners St,
Wellington 6142  

Follow us online: [1]Facebook

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

References

Visible links
1. https://www.facebook.com/MetlinkOnOurWay/

Kia ora,

 

We have received your request for information 2026-078 on Metlink’s
operating model.

 

We would like to note that Greater Wellington contracts our public
transport operators to provide the assets and people (including the
vehicles, drivers and depots) necessary for the services to run and the
majority of the infrastructure is not owned by Greater Wellington. This is
a different model than used by Wellington Water, who you noted in your
request, and the terms of management and oversight are laid out in the
contracts, which are available on the Greater Wellington website through
the following link:
[1]https://www.gw.govt.nz/transport/metlink...

 

In order for us to provide you with the most useful information, we are
requesting that you review this information and clarify the specific
details you are seeking. Please note that amendments to your request will
reset the 20-working day timeframe for a response as set out by the Act.
If no clarification is received our team will proceed with the best
estimation and interpretation of your request.

 

Please note, we will be responding to your requests 2026-078 and 2026-087
in one response letter. As these requests were received by Greater
Wellington on the same day, this will note change the date our response is
due back to you.

 

Ngâ mihi,

 

Lily Andrews (she/her)
Kairuruku| Policy Coordinator
Metlink
M 021731607
100 Cuba St, Te Aro, Wellington 6011

Follow us online: [2]Facebook
To find out how to plan your journey, go to metlink.org.nz

[3]A blue circle and arrow Description automatically generated

 

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

References

Visible links
1. https://www.gw.govt.nz/transport/metlink...
2. https://www.facebook.com/metlinkwgtn