Cost of Gold card privilege
Miss M Quicken made this Official Information request to New Zealand Transport Agency
Response to this request is delayed. By law, New Zealand Transport Agency should normally have responded promptly and by (details and exceptions)
From: Miss M Quicken
Dear New Zealand Transport Agency,
Age discrimination is problem in today's society where the discrimination is not tied into any means based testing.
Please provide the human rights assessment that was done regarding:
a) Providing free public transport to any Gold card holder/s
b) Ability for the gold card holders to not be tracked e.g. snapper
In addition please provide;
a) Statistics over gold card users who used public transport in FY25 or relevant period
b) Alternatively lost revenue projections due to Gold card in similar period.
c) Lobbying done by the minister/s to provide the free transport to gold card holders
Yours faithfully,
Miss M Quicken
From: Official Correspondence
New Zealand Transport Agency
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Kia ora Miss Quicken
This email acknowledges your below and attached requests for information
made under the Official Information Act 1982.
Your request has been forwarded to the appropriate section of NZ Transport
Agency Waka Kotahi for response. They will contact you if they require
clarification of your request, more time to respond, or if your request
has been transferred to another organisation to respond to. Unless more
time is required, NZ Transport Agency will send a response to you within
20 working days of receiving your request – in this instance on or before
11 March 2026.
If you would like to discuss your request with NZ Transport Agency, please
contact us by email at [1][NZTA request email].
Ngâ mihi
Ministerial Services
Te Waka Kôtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[2]Connect with us on Social Media
[3][IMG]
show quoted sections
From: Official Correspondence
New Zealand Transport Agency
Kia ora Miss Quicken
Partially transferring the request you made under the Official Information
Act 1982
Thank you for your email below requesting information under the Official
Information Act 1982 (the Act).
The below highlighted information you have requested is more closely
connected with the functions of Ministry of Social Development than with
NZ Transport Agency Waka Kotahi. Therefore, NZ Transport Agency is
transferring this part of your request to Ministry of Social Development
under section 14 of the Act.
Please provide the human rights assessment that was done regarding:
a) Providing free public transport to any Gold card holder/s
The time limit for their response to you is 20 working days from 19
February 2026 so you can expect a response from Ministry of Social
Development on or before 19 March 2026.
Ngā mihi
Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[1]Connect with us on Social Media
[2][IMG]
From: Official Correspondence <[email address]>
Sent: Wednesday, 11 February 2026 4:30 pm
To: Miss M Quicken <[FOI #33693 email]>
Subject: OIA-21085 ACKNOWLEDGEMENT
Kia ora Miss Quicken
This email acknowledges your below and attached requests for information
made under the Official Information Act 1982.
Your request has been forwarded to the appropriate section of NZ Transport
Agency Waka Kotahi for response. They will contact you if they require
clarification of your request, more time to respond, or if your request
has been transferred to another organisation to respond to. Unless more
time is required, NZ Transport Agency will send a response to you within
20 working days of receiving your request – in this instance on or before
11 March 2026.
If you would like to discuss your request with NZ Transport Agency, please
contact us by email at [3][NZTA request email].
Ngā mihi
Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[4]Connect with us on Social Media
[5][IMG]
show quoted sections
From: OIA_Requests (MSD)
Tēnā koe M Quicken,
Thank you for your request regarding Human Rights Assessments transferred
from New Zealand Transport Agency on 19 February 2026, under the Official
Information Act 1982. Your request has been forwarded to the appropriate
officials at National Office to respond. You may expect a decision
regarding your request to be sent to you as soon as possible.
Ngā manaakitanga,
Official Information Team | Ministerial and Executive Services
Ministry of Social Development | Te Manatū Whakahiato Ora
Our Purpose:
We help New Zealanders to be safe, strong and independent
Manaaki Tangata, Manaaki Whānau
This email and any attachments may contain information that is
confidential and subject to legal privilege. If you are not the intended
recipient, any use, dissemination, distribution or duplication of this
email and attachments is prohibited. If you have received this email in
error please notify the author immediately and erase all copies of the
email and attachments. The Ministry of Social Development accepts no
responsibility for changes made to this message or attachments after
transmission from the Ministry.
From: Official Correspondence
New Zealand Transport Agency
Kia ora M Quicken
Please find attached the response to your request of 11 February 2026 for
information under the Official Information Act 1982.
Ngā mihi
Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[1]Connect with us on Social Media
[2][IMG]
show quoted sections
From: OIA_Requests (MSD)
IN-CONFIDENCE
Dear M Quicken
We refer to your below request which was transferred from the NZ Transport
Agency Waka Kotahi, to the Ministry of Social Development (the Ministry)
on 19 February 2026, under the Official Information Act 1982 (the Act).
Please provide the human rights assessment that was done regarding:
a) Providing free public transport to any Gold card holder/s
This letter is to advise you that the Ministry requires more time to
respond to this request. In accordance with section 15(1) and 15A of the
Act, the Ministry’s decision will be with you no later than 16 April 2026.
The reason for the extension is that consultations necessary to make a
decision on the request are such that a proper response to the request
cannot reasonably be made within the original time limit.
We will respond to you sooner if we are able to.
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[1]www.ombudsman.parliament.nz or 0800 802 602.
If you wish to discuss any aspect of your request with us, including this
decision, please feel free to contact [2][email address].
Kind regards
Official Information team | Ministerial and Executive Services
Ministry of Social Development
Our Purpose:
We help New Zealanders to be safe, strong and independent.
Manaaki Tangata, Manaaki Whânau.
This email and any attachments may contain information that is
confidential and subject to legal privilege. If you are not the intended
recipient, any use, dissemination, distribution or duplication of this
email and attachments is prohibited. If you have received this email in
error please notify the author immediately and erase all copies of the
email and attachments. The Ministry of Social Development accepts no
responsibility for changes made to this message or attachments after
transmission from the Ministry.
References
Visible links
1. http://www.ombudsman.parliament.nz/
2. mailto:[email address]
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- Download a zip file of all correspondence (note: this contains the same information already available above).
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