Impact assesment on Snapper privacy
Miss M Quicken made this Official Information request to New Zealand Transport Agency
The request was successful.
From: Miss M Quicken
Dear New Zealand Transport Agency,
Snapper, when tagging on and off indicates whether the user is:
a) Connect
b) Child
c) Normal Adult fare
This is visible to everyone in the bus on either the public transport onboarding or departing the bus.
Please provide the impact assessment that was done re:
a) Privacy
b) Human rights
Around the functional analysis of the Snapper system when both introduced and maintained given the evolution of laws.
Yours faithfully,
Miss M Quicken
From: Official Correspondence
New Zealand Transport Agency
Kia ora
Partially transferring the request you made under the Official Information
Act 1982
Thank you for your email below requesting information under the Official
Information Act 1982 (the Act).
The information you have requested is more closely connected with the
functions of Greater Wellington Regional Council than with NZ Transport
Agency Waka Kotahi. Therefore, NZ Transport Agency is transferring your
request to Greater Wellington Regional Council under section 14 of the
Act.
The time limit for their response to you is 20 working days from 13
February 2026 so you can expect a response from Greater Wellington
Regional Council on or before 13 March 2026.
Ngā mihi
Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
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From: Miss M Quicken
Dear Official Correspondence,
https://fyi.org.nz/request/33695-impact-...
Time is running out on this - I should have been provided an answer by March 11 2026.
Could we please have an update? Thanks
Yours sincerely,
Miss M Quicken
From: Official Correspondence
New Zealand Transport Agency
Kia ora
Thank you for your below email. We can confirm that NZ Transport Agency
Waka Kotahi’s response to your request was sent on 23 February 2026.
Please see a copy attached, which is also published online.
If you are still waiting for a response from Greater Wellington Regional
Council or Ministry of Social Development regarding the partially
transferred portions of your request, you can contact them on:
Ministry of Social Development: [1][email address]
Greater Wellington Regional Council: [2][email address]
Ngâ mihi
Ministerial Services
Te Waka Kôtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[3]Connect with us on Social Media
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From: Samantha Gain
Tēnā koe Miss Quicken
Request for information 2026-209
I refer to your request for information dated 11 February 2026.
Our response is enclosed.
Ngā mihi
Samantha Gain | she/her
Kaiwhakahaere Matua Metlink | Group Manager Metlink
Metlink
100 Cuba St, Te Aro, Wellington 6011 | PO Box 11646, Manners St,
Wellington 6142
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ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.
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From: Samantha Gain
Tēnā koe Miss Quicken
Request for information 2026-209
I refer to your request for information dated 11 February 2026.
Our response is enclosed.
Ngā mihi
Samantha Gain | she/her
Kaiwhakahaere Matua Metlink | Group Manager Metlink
Metlink
100 Cuba St, Te Aro, Wellington 6011 | PO Box 11646, Manners St,
Wellington 6142
Follow us online: [1]Facebook
ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.
References
Visible links
1. https://www.facebook.com/MetlinkOnOurWay/
From: Miss M Quicken
Dear Samantha Gain,
Re: This is intentional: it enables the driver to request identification where appropriate. Under the conditions of carriage, customers travelling on certain concessions are required to carry valid ID.”
Why do you identify the concession loud and clear to the whole bus / train station instead of prompting only the driver exclusively to potentially ask that identification in randomized basis?
I have never seen bus drivers checking in the identification of any person using concessions in fact.
Keep in mind that there is nobody checking identification at train stations so this explanation doesn't match up the reality.
You do not need to effectively publicize concession status whether the person is beneficiary low income or their status of disability) to give an effect to randomized ID checks.
Yours sincerely,
Miss M Quicken
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