Metlink oversight documents

Miss M Quicken made this Official Information request to Wellington Regional Council

Wellington Regional Council did not have the information requested.

From: Miss M Quicken

Dear Wellington Regional Council,

Oversight is important duty in democracy, especially given the recent publicity around Moa point failures where there is an inquiry relating to council, Wellington Water and Veolia (operator)

Either the same or similar dynamic exists between council, Metlink and the private bus operators.

Please provide the documents outlining:

a) Council papers or requests to inside or outside consultants to provide a strategy as to how. oversight is managed re: Metlink & Private bus operators.

b) Responses, assessment, briefings or any such that have been provided to council to give either an proposed or an actual effect of strategy as to oversight council is to do

c) Responsibilities, Accountability, Counsulted & Informed (RACI) or near/equivalent charts that outlines each parties between council, Metlink & private operators

It is important for the public to know where the buck stops and who is supposed to be in charge of the oversight.

Yours faithfully,

Miss M Quicken

Link to this

From: Records
Wellington Regional Council

Kia ora Miss Quicken,

 

Acknowledgement of Request for Information under the Local Government
Official Information and Meetings Act 1987. 

 

Thank you for your email received on 24 February 2026, requesting
information regarding  Metlink oversight documents.

A reply to your request will be sent to you by 24 March 2026) within 20
working days of the request being received.  

 

Please note that it is our policy to proactively release our responses to
official information requests on our website where appropriate. Personal
information will not be included.  

 

Ngā mihi, 
Information Management Team             

  

For Luke Troy 

Group Manager 

Strategy 

Greater Wellington Regional Council 

 

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Link to this

From: Miss M Quicken

Dear Records,

Re: Metlink oversight documents submitted on Feb 25 2026
Fyi: https://fyi.org.nz/request/33839-metlink...

Original indicative response timeline from you was 24 March 2026 -

I'm assuming you would require more time ?

Yours sincerely,

Miss M Quicken

Link to this

From: Michelle Groves
Wellington Regional Council


Attachment Response to LGOIMA 2026 078 and 2026 087.pdf
163K Download View as HTML

Attachment Attachment 1 Item 3 Bus Services Review Update 110925 Redacted 1.pdf
1.7M Download View as HTML


The response to 2026-078 was sent to an incorrect email.  Please find
attached a response to your query from 24 February 2026.

 

Michelle Groves
EA to Group Manager Metlink  

 

From: Samantha Gain
Sent: Tuesday, 24 March 2026 9:52 am
To: [email address];
[email address]
Subject: Response to LGOIMAs 2026-078 and 2026-087

 

Tēnā koe Miss Quicken

 

Requests for information 2026-078 and 2026-087

 

I refer to your requests for information dated 24 February 2026.

 

Our response is attached.

 

Ngā mihi

Samantha Gain | she/her
Kaiwhakahaere Matua Metlink | Group Manager Metlink
Metlink
100 Cuba St, Te Aro, Wellington 6011 | PO Box 11646, Manners St,
Wellington 6142  

Follow us online: [1]Facebook

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

References

Visible links
1. https://www.facebook.com/MetlinkOnOurWay/

Link to this

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