Bike racks
Jonathon Holmes-Welsh made this Official Information request to New Zealand Transport Agency
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From: Jonathon Holmes-Welsh
Dear New Zealand Transport Agency,
Good evening. I want to know why the bike racks have been removed from buses even during the day time? They have been there for many years with no issues so why are they an issue now and realistically what’s the time frame we can expect to have them put back? And how do buses not affected have to also have theirs removed / revoked from public use. And does it not seem over the top to ban them on clear sunny days when headlights are not used? It is heavily affecting Queenstown locals who a majority of live in Fernhill and require the racks to take their bikes back up the hill after riding them down to work.
Yours faithfully,
J
From: Complaints Escalation
Morena Jonathon
Thank you for getting in touch regarding bike racks on buses.
I have provided two links below with information to assist in answering
the questions you have raised:
[1]Industry alerts | NZ Transport Agency Waka Kotahi
[2]Industry alert - Bike racks on buses at night – January 2025
If you are experiencing issues with a particular bus operator, I would
recommend contacting them directly to see what action they are taking in
terms of their use of bike racks.
Ngā mihi
Nicole Bills
Customer Relations Advisor
Te Mahau - Customer Services
NZ Transport Agency Waka Kotahi
Palmerston North Office
Private Bag 11777, Palmerston North 4442, New Zealand
______ _____________________________________
-----Original Message-----
From: Jonathon Holmes-Welsh
<[FOI #29983 email]>
Sent: Thursday, 6 February 2025 1:37 PM
To: Official Correspondence <[email address]>
Subject: Official Information request - Bike racks
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Dear New Zealand Transport Agency,
Good evening. I want to know why the bike racks have been removed from
buses even during the day time? They have been there for many years with
no issues so why are they an issue now and realistically what’s the time
frame we can expect to have them put back? And how do buses not affected
have to also have theirs removed / revoked from public use. And does it
not seem over the top to ban them on clear sunny days when headlights are
not used? It is heavily affecting Queenstown locals who a majority of live
in Fernhill and require the racks to take their bikes back up the hill
after riding them down to work.
Yours faithfully,
J
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