Printed from https://fyi.org.nz/request/29983-bike-racks on February 22, 2025 18:22

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Bike racks

Jonathon Holmes-Welsh made this Official Information request to New Zealand Transport Agency

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From: Jonathon Holmes-Welsh

Dear New Zealand Transport Agency,

Good evening. I want to know why the bike racks have been removed from buses even during the day time? They have been there for many years with no issues so why are they an issue now and realistically what’s the time frame we can expect to have them put back? And how do buses not affected have to also have theirs removed / revoked from public use. And does it not seem over the top to ban them on clear sunny days when headlights are not used? It is heavily affecting Queenstown locals who a majority of live in Fernhill and require the racks to take their bikes back up the hill after riding them down to work.

Yours faithfully,
J

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From: Complaints Escalation

Morena Jonathon 

Thank you for getting in touch regarding bike racks on buses. 

 

I have provided two links below with information to assist in answering
the questions you have raised: 

[1]Industry alerts | NZ Transport Agency Waka Kotahi

[2]Industry alert - Bike racks on buses at night – January 2025 

 

If you are experiencing issues with a particular bus operator, I would
recommend contacting them directly to see what action they are taking in
terms of their use of bike racks.

 

Ngā mihi

 

Nicole Bills

 

Customer Relations Advisor

Te Mahau - Customer Services

NZ Transport Agency Waka Kotahi

Palmerston North Office 

Private Bag 11777, Palmerston North 4442, New Zealand

 

______ _____________________________________

 

 

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