Review of Quantity over time of Frivolous and/or Vexatious Complaints raised by Naomi Steenkamp of the Brooklyn Creamery and/or Pam Olver
Brooklyn Resident made this Official Information request to Wellington City Council
The request was refused by Wellington City Council.
From: Brooklyn Resident
Dear Wellington City Council,
We would like to receive a list of the number of complaints and accusatory correspondence made by Naomi Steenkamp (260 Southernthread Road) and Pam Olver (320 Hawkins Hill Road) per quarter over the past 5 years to better understand the ongoing amount of time and expense that has had to be spent by Council processing and/or following up vindictive, frivolous and vexatious complaints about any of their victimized neighbors in the Long Gully/Southernthread Road/Hawkins Hill Road Brooklyn community.
If the text of the complaints and accusations can be included with personal identifiers removed, please include.
Yours faithfully,
Brooklyn Resident
From: BUS: Assurance
Wellington City Council
Tēnā koe,
Thank you for your email.
Our team will manage your request under the Local Government Official Information and Meetings Act 1987 which requires us to provide a decision as soon as possible, but no later than 04 August 2023, being 20 working days of receipt.
The reference number for your request is IRC-5168
Please contact us if you have any further questions.
Kind regards
The Assurance Team
Email: [email address]
Wellington City Council | W Wellington.govt.nz
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.
-----Original Message-----
From: Brooklyn Resident <[FOI #23409 email]>
Sent: Thursday, 6 July 2023 4:13 pm
To: BUS: Assurance <[email address]>
Subject: Official Information request - Review of Quantity over time of Frivolous and/or Vexatious Complaints raised by Naomi Steenkamp of the Brooklyn Creamery and/or Pam Olver
Dear Wellington City Council,
We would like to receive a list of the number of complaints and accusatory correspondence made by Naomi Steenkamp (260 Southernthread Road) and Pam Olver (320 Hawkins Hill Road) per quarter over the past 5 years to better understand the ongoing amount of time and expense that has had to be spent by Council processing and/or following up vindictive, frivolous and vexatious complaints about any of their victimized neighbors in the Long Gully/Southernthread Road/Hawkins Hill Road Brooklyn community.
If the text of the complaints and accusations can be included with personal identifiers removed, please include.
Yours faithfully,
Brooklyn Resident
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FOI #23409 email]
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https://fyi.org.nz/change_request/new?bo...
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From: BUS: Assurance
Wellington City Council
Tēnā koe,
Please see attached our response to your recent request for information.
Kia pai te rā - Have a good day.
Ngā manaakitanga,
Amber Smith
[1](She/her)
Senior Advisor Official Information | Risk and Assurance
Te Kaunihera o Pōneke | Wellington City Council
E [email address] | W [2]Wellington.govt.nz | P 044994444
The information contained in this email is privileged and
confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that
confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact
the sender immediately. Your assistance is appreciated.
--------------------------------------------------------------------------
From: BUS: Assurance <[email address]>
Sent: 10 July 2023 14:03
To: Brooklyn Resident <[FOI #23409 email]>
Cc: BUS: Assurance <[email address]>
Subject: RE: Official Information request - Review of Quantity over time
of Frivolous and/or Vexatious Complaints raised by Naomi Steenkamp of the
Brooklyn Creamery and/or Pam Olver
Tēnā koe,
Thank you for your email.
Our team will manage your request under the Local Government Official
Information and Meetings Act 1987 which requires us to provide a decision
as soon as possible, but no later than 04 August 2023, being 20 working
days of receipt.
The reference number for your request is IRC-5168
Please contact us if you have any further questions.
Kind regards
The Assurance Team
Email: [email address]
Wellington City Council | W Wellington.govt.nz
The information contained in this email is privileged and confidential and
intended for the addressee only.
If you are not the intended recipient, you are asked to respect that
confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the
sender immediately. Your assistance is appreciated.
-----Original Message-----
From: Brooklyn Resident <[FOI #23409 email]>
Sent: Thursday, 6 July 2023 4:13 pm
To: BUS: Assurance <[email address]>
Subject: Official Information request - Review of Quantity over time of
Frivolous and/or Vexatious Complaints raised by Naomi Steenkamp of the
Brooklyn Creamery and/or Pam Olver
Dear Wellington City Council,
We would like to receive a list of the number of complaints and accusatory
correspondence made by Naomi Steenkamp (260 Southernthread Road) and Pam
Olver (320 Hawkins Hill Road) per quarter over the past 5 years to better
understand the ongoing amount of time and expense that has had to be spent
by Council processing and/or following up vindictive, frivolous and
vexatious complaints about any of their victimized neighbors in the Long
Gully/Southernthread Road/Hawkins Hill Road Brooklyn community.
If the text of the complaints and accusations can be included with
personal identifiers removed, please include.
Yours faithfully,
Brooklyn Resident
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FOI #23409 email]
Is [Wellington City Council request email] the wrong address for Official Information requests to
Wellington City Council? If so, please contact us using this form:
[3]https://aus01.safelinks.protection.outlo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
References
Visible links
1. https://www.publicservice.govt.nz/our-wo...
2. http://wellington.govt.nz/
3. https://fyi.org.nz/change_request/new?bo...
4. https://fyi.org.nz/help/officers
hide quoted sections
From: Brooklyn Resident
Dear BUS: Assurance,
Thank you for your response. We appreciate the time required to review the implications of the request.
We disagree with your conclusion to deny this request on the basis of protecting personal information of the complainants.
The request was made for aggregated data, such that the results are associated to a group, and cannot be directly attributed to an individual, and therefore cannot be defined as personal data.
Furthermore, the request asked for personal information be removed as needed to comply with the request.
I also note that by the logic WCC is applying as the basis of refusal, no request for complaints against oneself can be successfully requested, as WCC is currently proposing that a complaint in and of itself, even without releasing the content of the complaint, is a release of personal information of the submitter in that the number is not zero. This line of reasoning would be challenged.
Please review your decision and release the non-personal group information requested.
Alternatively, to expediate our ability to retrieve usable and insightful information on the matter -- and to save your team from having to deal with multiple future requests as we peck and hunt for a way through to obtaining it -- please provide guidance on how to formulate the request for the information we require.
Thank you.
Yours sincerely,
Brooklyn Resident
From: BUS: Assurance
Wellington City Council
Tçnâ koe,
Thank you for your email.
The data you have requested cannot be aggregated as the data pertains to
two individuals.
If you still have concerns with our decision to decline your request
under section 7(2)(a) of the Act, you are advised of your right to contact
the Office of the Ombudsman or the Office of the Privacy Commissioner.
Right of review
If you are not satisfied with the Council’s response, you may request the
Office of the Ombudsman to investigate the Council’s decision. Further
information is available on the Ombudsman website,
[1]www.ombudsman.parliament.nz.
For more detailed information about our obligations and your rights under
the Privacy Act, you can refer to the Privacy Commissioner's
website, [2]https://www.privacy.org.nz/, or call the Privacy
Commissioner’s enquiry line: 0800 803 909.
[3]Office of the Privacy Commissioner | Home
The Office of the Privacy Commissioner seeks to develop and promote a
culture in which personal information is protected and respected in New
Zealand.
www.privacy.org.nz
Ngâ manaakitanga,
Amber Smith
[4](She/her)
Senior Advisor Official Information | Risk and Assurance
Te Kaunihera o Pôneke | Wellington City Council
E [email address] | W [5]Wellington.govt.nz | P 044994444
The information contained in this email is privileged and
confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that
confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact
the sender immediately. Your assistance is appreciated.
--------------------------------------------------------------------------
From: Brooklyn Resident <[FOI #23409 email]>
Sent: 28 July 2023 11:55
To: BUS: Assurance <[email address]>
Subject: Re: Official Information request - Review of Quantity over time
of Frivolous and/or Vexatious Complaints raised by Naomi Steenkamp of the
Brooklyn Creamery and/or Pam Olver
Dear BUS: Assurance,
Thank you for your response. We appreciate the time required to review the
implications of the request.
We disagree with your conclusion to deny this request on the basis of
protecting personal information of the complainants.
The request was made for aggregated data, such that the results are
associated to a group, and cannot be directly attributed to an individual,
and therefore cannot be defined as personal data.
Furthermore, the request asked for personal information be removed as
needed to comply with the request.
I also note that by the logic WCC is applying as the basis of refusal, no
request for complaints against oneself can be successfully requested, as
WCC is currently proposing that a complaint in and of itself, even without
releasing the content of the complaint, is a release of personal
information of the submitter in that the number is not zero. This line of
reasoning would be challenged.
Please review your decision and release the non-personal group information
requested.
Alternatively, to expediate our ability to retrieve usable and insightful
information on the matter -- and to save your team from having to deal
with multiple future requests as we peck and hunt for a way through to
obtaining it -- please provide guidance on how to formulate the request
for the information we require.
Thank you.
Yours sincerely,
Brooklyn Resident
-----Original Message-----
Tçnâ koe,
Please see attached our response to your recent request for information.
Kia pai te râ - Have a good day.
Ngâ manaakitanga,
Amber Smith
[1](She/her)
Senior Advisor Official Information | Risk and Assurance
Te Kaunihera o Pôneke | Wellington City Council
E [email address] | W [2]Wellington.govt.nz | P 044994444
The information contained in this email is privileged and
confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that
confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact
the sender immediately. Your assistance is appreciated.
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FOI #23409 email]
Is [Wellington City Council request email] the wrong address for Official
Information requests to
Wellington City Council? If so, please contact us using this form:
[3]https://aus01.safelinks.protection.outlo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer,
please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
References
Visible links
1.
[6]https://aus01.safelinks.protection.outlo...
2.
[7]https://aus01.safelinks.protection.outlo...
3.
[8]https://aus01.safelinks.protection.outlo...
4.
[9]https://aus01.safelinks.protection.outlo...
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #23409 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
References
Visible links
1. http://www.ombudsman.parliament.nz/
2. https://www.privacy.org.nz/
3. https://www.privacy.org.nz/
4. https://www.publicservice.govt.nz/our-wo...
5. http://wellington.govt.nz/
6. https://www.publicservice.govt.nz/our-wo...
7. http://wellington.govt.nz/
8. https://fyi.org.nz/change_request/new?bo...
9. https://fyi.org.nz/help/officers
10. https://fyi.org.nz/help/officers
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