Employee attendance at Auckland Council

Sue Garden made this Official Information request to Auckland Council

The request was partially successful.

From: Sue Garden

Dear Auckland Council,

I am writing to make an Official Information Act (OIA) request under the provisions of the Official Information Act 1982. I kindly request that you provide me with the following information for past 2 financial years:

1. Average staff attendance rates at Auckland Council Offices:
a) The average attendance rate of staff at the Auckland Council offices for the last and current financial year.
b) The average attendance rate of the executive team members, including the Chief Executive, at the Auckland Council offices, for the last and current financial year.

2. Average staff attendance rates at Council-Controlled Organisation (CCO) Offices:
a) The average attendance rate of staff at the offices of the following CCOs affiliated with Auckland Council for the last and current financial year.

Auckland Transport
Watercare Services Limited
Panuku Development Auckland
Auckland Tourism, Events, and Economic Development

b) The average attendance rate of executive team members, including the Chief Executives, at the offices of the aforementioned CCOs for the last and current financial year.

For the purposes of this request, "attendance" refers to the physical presence of individuals at their respective office locations during regular working hours. "Executive team" refers to the senior management or leadership team at Auckland Council and its affiliated CCOs.

3. Expenditure on office facilities:
a) The total expenditure incurred by Auckland Council for office facilities (including rates, maintenance, lease/rental costs, utilities, and related expenses).
b) The total expenditure incurred by each of the CCOs listed above for office facilities (including rates, maintenance, lease/rental costs, utilities, and related expenses). Please provide this information separately for each CCO.

I understand that, under the Official Information Act 1982, I am entitled to a response within 20 working days of receiving this request. If any portion of my request is withheld, I expect to be provided with the relevant reasons for the withholding, as specified under the Act.

Yours faithfully,

Sue

Link to this

From: Official Information
Auckland Council


Attachment LGOIMA and Privacy Information Sheet 2022.pdf
186K Download View as HTML


 

Kia ora Sue,

 

Thank you for your request for information about Employee attendance at
Auckland Council.

 

I have attached an information sheet on our processes and requirements
under the Local Government Official Information and Meetings Act 1987.

 

We will respond to your request as soon as possible and in any event no
later than 20 working days after the day your request was received. This
will be by 16 June 2023.

 

If you have further questions please feel free to contact Angela Hare
([1][email address]) on 09 301 0101, quoting reference
8140011957.

 

 

Ngā mihi,

The Privacy and LGOIMA team

Auckland Council

 

 

 

 

From: Sue Garden <[FOI #22840 email]>
Sent: Thursday, 18 May 2023 1:55 pm
To: Official Information <[email address]>
Subject: Official Information request - Employee attendance at Auckland
Council

 

Dear Auckland Council,

I am writing to make an Official Information Act (OIA) request under the
provisions of the Official Information Act 1982. I kindly request that you
provide me with the following information for past 2 financial years:

1. Average staff attendance rates at Auckland Council Offices:
a) The average attendance rate of staff at the Auckland Council offices
for the last and current financial year.
b) The average attendance rate of the executive team members, including
the Chief Executive, at the Auckland Council offices, for the last and
current financial year.

2. Average staff attendance rates at Council-Controlled Organisation (CCO)
Offices:
a) The average attendance rate of staff at the offices of the following
CCOs affiliated with Auckland Council for the last and current financial
year.

Auckland Transport
Watercare Services Limited
Panuku Development Auckland
Auckland Tourism, Events, and Economic Development

b) The average attendance rate of executive team members, including the
Chief Executives, at the offices of the aforementioned CCOs for the last
and current financial year.

For the purposes of this request, "attendance" refers to the physical
presence of individuals at their respective office locations during
regular working hours. "Executive team" refers to the senior management or
leadership team at Auckland Council and its affiliated CCOs.

3. Expenditure on office facilities:
a) The total expenditure incurred by Auckland Council for office
facilities (including rates, maintenance, lease/rental costs, utilities,
and related expenses).
b) The total expenditure incurred by each of the CCOs listed above for
office facilities (including rates, maintenance, lease/rental costs,
utilities, and related expenses). Please provide this information
separately for each CCO.

I understand that, under the Official Information Act 1982, I am entitled
to a response within 20 working days of receiving this request. If any
portion of my request is withheld, I expect to be provided with the
relevant reasons for the withholding, as specified under the Act.

Yours faithfully,

Sue

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[2][FOI #22840 email]

Is [3][Auckland Council request email] the wrong address for
Official Information requests to Auckland Council? If so, please contact
us using this form:
[4]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

show quoted sections

Link to this

From: AT Official Information (AT)


Attachment image.jpeg.jpg
22K Download


Kia ora Sue,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated the 22^nd of May 2023 in relation to staff attendance &
expenditure on office facilities.

We hope to respond to your request as soon as possible, but not later than
the 20^th of June 2023, which is 20 working days after the day your
request was received. If we aren’t able to respond to your request by
then, we will notify you of an extension of that timeframe.

Your case is being managed by Samira, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-732724-K8P1G3.

Ngâ mihi,

Peter | Customer Care Coordinator
Customer Care| Case Management
Level 5, 20 Viaduct Harbour Avenue, Auckland 1010
P 09 355 3553
[1]www.at.govt.nz

Visit [2]Auckland flood-impacted road repair and recovery programme for
information regarding road closures and AT’s recovery and repair programme
Visit Waka Kotahi [3]NZTA Traffic Updates for Auckland Region's state
highways

Aucklanders are being kept informed via [4]Auckland Emergency Management
 
From: Sue Garden <[FOI #22840 email]>
Sent: Thursday, 18 May 2023 1:55 pm
To: Official Information <[email address]>
Subject: Official Information request - Employee attendance at Auckland
Council
 
Dear Auckland Council,

I am writing to make an Official Information Act (OIA) request under the
provisions of the Official Information Act 1982. I kindly request that you
provide me with the following information for past 2 financial years:

1. Average staff attendance rates at Auckland Council Offices:
a) The average attendance rate of staff at the Auckland Council offices
for the last and current financial year.
b) The average attendance rate of the executive team members, including
the Chief Executive, at the Auckland Council offices, for the last and
current financial year.

2. Average staff attendance rates at Council-Controlled Organisation (CCO)
Offices:
a) The average attendance rate of staff at the offices of the following
CCOs affiliated with Auckland Council for the last and current financial
year.

Auckland Transport
Watercare Services Limited
Panuku Development Auckland
Auckland Tourism, Events, and Economic Development

b) The average attendance rate of executive team members, including the
Chief Executives, at the offices of the aforementioned CCOs for the last
and current financial year.

For the purposes of this request, "attendance" refers to the physical
presence of individuals at their respective office locations during
regular working hours. "Executive team" refers to the senior management or
leadership team at Auckland Council and its affiliated CCOs.

3. Expenditure on office facilities:
a) The total expenditure incurred by Auckland Council for office
facilities (including rates, maintenance, lease/rental costs, utilities,
and related expenses).
b) The total expenditure incurred by each of the CCOs listed above for
office facilities (including rates, maintenance, lease/rental costs,
utilities, and related expenses). Please provide this information
separately for each CCO.

I understand that, under the Official Information Act 1982, I am entitled
to a response within 20 working days of receiving this request. If any
portion of my request is withheld, I expect to be provided with the
relevant reasons for the withholding, as specified under the Act.

Yours faithfully,

Sue

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[5][FOI #22840 email]

Is [6][Auckland Council request email] the wrong address for
Official Information requests to Auckland Council? If so, please contact
us using this form:
[7]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

show quoted sections

Link to this

From: PPithadia (Pinaz) 1

Kia ora

 

Your request for information to Auckland Council has been partially
transferred to Watercare. Watercare will respond to the requests
highlighted in blue.

 

So we can provide you with the information you are looking for in a timely
manner it would be helpful for us if you could please provide
clarification to the questions below.

 

2. Average staff attendance rates at Watercare Offices for past 2
financial years:
a) The average attendance rate of staff at the offices of Watercare for
the last and current financial year.
b) The average attendance rate of executive team members, including the
Chief Executives, at the offices of Watercare for the last and current
financial year.
For the purposes of this request, "attendance" refers to the physical
presence of individuals at their respective office locations during
regular working hours. "Executive team" refers to the senior management or
leadership team at Watercare.

 

Why we need clarification:

 

Our head office is at 73 Remuera Road. We also operate a very large number
of other assets, including water and wastewater treatment plants and
laboratories which all have office facilities.

 

A list of all our sites^* is below. Please let us know if there is a
particular office facility you want the staff attendance data on by 31 May
2023.

 

o Head office is at 73 Remuera Road
o Mangere Lab
o Mangere wastewater treatment plant
o Rosedale Mangere wastewater treatment plant
o Maintenance Services in Penrose (MSN, MSO)
o Northern wastewater treatment plants (i.e. Warkworth, Snells,
Wellsford)
o Norther Water treatment plants (i.e. Warkworth, Helensville,
Wellsford)
o Southern wastewater treatment plants (i.e. Pukekohe, Kawakawa, and
Beachlands)
o Southern Water treatment plants (Tuakau) and Headworks catchments
o Central and West Water Treatment plants (i.e. Spring St, Huia, and
Waitakere)
o Waikato Area Plants and facilities

 

3. Expenditure on office facilities for past 2 financial years:
b) The total expenditure incurred by Watercare for office facilities
(including rates, maintenance, lease/rental costs, utilities, and related
expenses).

 

Why we need clarification:

 

Our head office is at 73 Remuera Road. We also operate a very large number
of other assets, including water and wastewater treatment plants and
laboratories which all have office facilities.

 

A list of all our sites^* is below. Please let us know if there is a
particular office facility you want the office expenditure data on by 31
May 2023.

 

o Head office is at 73 Remuera Road
o Mangere Lab
o Mangere wastewater treatment plant
o Rosedale Mangere wastewater treatment plant
o Maintenance Services in Penrose (MSN, MSO)
o Northern wastewater treatment plants (i.e. Warkworth, Snells,
Wellsford)
o Norther Water treatment plants (i.e. Warkworth, Helensville,
Wellsford)
o Southern wastewater treatment plants (i.e. Pukekohe, Kawakawa, and
Beachlands)
o Southern Water treatment plants (Tuakau) and Headworks catchments
o Central and West Water Treatment plants (i.e. Spring St, Huia, and
Waitakere)
o Waikato Area Plants and facilities

 

^*Note: Transmission and Networks sites (Pump stations and reservoir
sites) are typically not office staff sites so probably not of relevance
to your requests.

 

Please note, the above clarification will be considered as a new request
for the purpose of calculating the maximum statutory timeframe for
response—see section 13(7) of the Local Government Official Information
and Meetings Act.

 

Ngā mihi

Pinaz

 

Your request

 

Dear Auckland Council,

I am writing to make an Official Information Act (OIA) request under the
provisions of the Official Information Act 1982. I kindly request that you
provide me with the following information for past 2 financial years:

1. Average staff attendance rates at Auckland Council Offices:
a) The average attendance rate of staff at the Auckland Council offices
for the last and current financial year.
b) The average attendance rate of the executive team members, including
the Chief Executive, at the Auckland Council offices, for the last and
current financial year.

2. Average staff attendance rates at Council-Controlled Organisation (CCO)
Offices:
a) The average attendance rate of staff at the offices of the following
CCOs affiliated with Auckland Council for the last and current financial
year.

Auckland Transport
Watercare Services Limited
Panuku Development Auckland
Auckland Tourism, Events, and Economic Development

b) The average attendance rate of executive team members, including the
Chief Executives, at the offices of the aforementioned CCOs for the last
and current financial year.

For the purposes of this request, "attendance" refers to the physical
presence of individuals at their respective office locations during
regular working hours. "Executive team" refers to the senior management or
leadership team at Auckland Council and its affiliated CCOs.

3. Expenditure on office facilities:
a) The total expenditure incurred by Auckland Council for office
facilities (including rates, maintenance, lease/rental costs, utilities,
and related expenses).
b) The total expenditure incurred by each of the CCOs listed above for
office facilities (including rates, maintenance, lease/rental costs,
utilities, and related expenses). Please provide this information
separately for each CCO.

I understand that, under the Official Information Act 1982, I am entitled
to a response within 20 working days of receiving this request. If any
portion of my request is withheld, I expect to be provided with the
relevant reasons for the withholding, as specified under the Act.

Yours faithfully,

Sue

 

 

Pinaz Pithadia  |  Legal and Governance Advisor

Watercare Services Limited

Customer service line: +64 9 442 2222

Postal address: Private Bag 92 521, Victoria St West, Auckland 1142, New
Zealand

Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand

Website: [1]www.watercare.co.nz

 

Ki te ora te wai, ka ora te whenua, ka ora te tangata

When the water is healthy, the land and the people are healthy.

References

Visible links
1. http://www.watercare.co.nz/

Link to this

From: Sue Garden

Dear Pinaz,

please only provide the information for your head office at 73 Remuera Road

Yours sincerely,

Sue

Link to this

From: PPithadia (Pinaz) 1

Kia ora Sue

Thank you for your email.

As mentioned in our email dated 24 May 2023, your clarification has been constituted as a new request for the purpose of calculating the maximum statutory timeframe for response—see section 13(7) of the Local Government Official Information and Meetings Act.

We will respond to your request within 20 working days after the day of the clarification was received by Watercare.

Ngâ mihi
Pinaz

show quoted sections

Link to this

From: Angela Hare
Auckland Council

 

Dear Sue

 

Further to our acknowledgement on 22 May 2023, we require more time to
respond to your request. 

 

We are currently still collating and processing information for your
request. Therefore, Auckland Council is extending the time limit for
responding to your request under section 14 of the Local Government
Official Information and Meetings Act 1987 (LGOIMA). We will reply to your
request by 7 July 2023.   Please note this is a maximum response time and
we will endeavour to respond sooner. 

 

The reasons for this extension are: 

 

·         Consultations necessary to make a decision on the request are
ongoing and a proper response to the request cannot reasonably be made
within the original time limit.  

 

Please note you have the right to request a review of this extension from
the Ombudsman. 

 

Ngā mihi nui

 

Angela Hare | Senior Privacy & Official Information Business Partner   

Governance Services | Auckland Council

 

 

Phone: (09)  890 4637 | [mobile number]

Auckland Council, 135 Albert Street, Auckland
Visit our website: [1]www.aucklandcouncil.govt.nz

 

[2]Auckland Council

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. http://www.aucklandcouncil.govt.nz/

Link to this

From: Pinaz Pithadia


Attachment SGarden 26052023.pdf
470K Download View as HTML


Kia ora Sue

On behalf of Emma McBride, we attach a response to your LGOIMA request.

Ngâ mihi
Pinaz

Pinaz Pithadia  |  Legal and Governance Advisor
Watercare Services Limited
Customer service line: +64 9 442 2222
Postal address: Private Bag 92 521, Victoria St West, Auckland 1142, New Zealand
Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand
Website: www.watercare.co.nz

Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy.

show quoted sections

Link to this

From: AT Official Information (AT)


Attachment image.png
23K Download


 Kia ora Sue, 
I’m the LGOIMA Business Partner who’s looking into your case
My name is Samira and I’m a LGOIMA Business Partner at Auckland Transport.

We are granting your request which means we hold the information you have
requested, and we will provide it.  We are in the process of gathering the
information and it will take us a little bit longer to prepare the
information for release. We estimate the information will be ready by 26
June 2023.

Please let us know if you would like to discuss the decision.

You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available
at [1]www.ombudsman.parliament.nz or freephone 0800 802 602.
 

Nga mihi,

Samira Ghadimi | Customer Care|LGOIMA Business Partner
Customer Care Engagement | Customer Experience
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://urldefense.proofpoint.com/v2/url...
https://urldefense.proofpoint.com/v2/url...
2. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Link to this

From: Pinaz Pithadia


Attachment SGarden 26052023.pdf
470K Download View as HTML

Attachment Attachment 1 PC 010 POL 005 Flexible Working at Watercare.pdf
269K Download View as HTML


Kia ora Sue

My apologies, here is the attachment 1 referred to in our letter. I forgot to attach it in my last email.

Ngâ mihi
Pinaz

show quoted sections

Link to this

From: AT Official Information (AT)


Attachment image.png
23K Download

Attachment Auckland Transport LGOIMA CAS 732724 K8P1G3.pdf
245K Download View as HTML


Kia ora Sue, 
 
I’ve attached the official information you asked for
I refer to your LGOIMA request dated the 22^nd of May 2023 in relation to
staff attendance and expenditure on office facilities.
 
I’ve attached a response from Caryn Dawson- Head of People Experience
Delivery.

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.
 
You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.
 
If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

Nga mihi,

Samira Ghadimi | LGOIMA Business Partner
Customer Care Engagement | Customer Experience
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

Link to this

From: Sue Garden

Dear Angela Hare,
you told me that you would respond to my request by 7 July. You did not.

I urge you to respond within 24 hours. Please explain why it takes so long to respond to a simple request. Auckland Transport and Watercare have responded within reasonable timeframe.

Yours sincerely,

Sue Garden

Link to this

From: Angela Hare
Auckland Council

I am on annual leave returning Monday 10 July.

If your query is urgent please phone 09) 301 0101

or contact Official
Information([Auckland Council request email]).

 

Kind regards

 

Angela Hare

 

[1]Auckland Council

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links

Link to this

From: Angela Hare
Auckland Council

Kia ora Sue

 

My apologies for the delay in getting your response to you.  I have
followed up and have been advised that the response is at the final stage
of decision making, and I am hoping to have to you by tomorrow at the
latest.

 

 

 

Ngā mihi nui

 

Angela Hare | Senior Privacy & Official Information Business Partner   

Governance Services | Auckland Council

 

 

Phone: (09)  890 4637 | [mobile number]

Auckland Council, 135 Albert Street, Auckland
Visit our website: [1]www.aucklandcouncil.govt.nz

 

 

From: Sue Garden <[FOI #22840 email]>
Sent: Sunday, July 9, 2023 4:14 PM
To: Angela Hare <[email address]>
Subject: Re: LGOIMA 8140011957 - Employee Attendance at Auckland Council

 

Dear Angela Hare,
you told me that you would respond to my request by 7 July. You did not.

I urge you to respond within 24 hours. Please explain why it takes so long
to respond to a simple request. Auckland Transport and Watercare have
responded within reasonable timeframe.

Yours sincerely,

Sue Garden

show quoted sections

Link to this

From: Angela Hare
Auckland Council


Attachment Final Customer Response.pdf
252K Download View as HTML


Kia ora Sue

 

Thank you for your request for information about employee attendance.

 

Please find attached our customer response letter.  If you require any
further information please feel free to contact me.

 

 

Ngā mihi nui

 

Angela Hare │Privacy and Official Information

Auckland Council - Te Kaunihera ō Tāmaki Makaurau

Auckland Council, Level 25 135 Albert St, Private Bag 92300, Auckland 1142

 

Championing engaged, open and innovative democracy and decision-making for
the diverse communities of Tāmaki Makaurau

 

Visit our website: [1]www.aucklandcouncil.govt.nz

 

 

[2]Auckland Council

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. http://www.aucklandcouncil.govt.nz/

Link to this

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