Kia ora

 

We acknowledge the receipt of your official information request.

 

We received your request on 23 November 2024. We will endeavour to respond
to your request as soon as possible and in any event no later than 13
January 2025, being 20 working days after the day your request was
received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.

 

For more information about the LGOIMA response times, please see the link:
[1]Official information calculators.

 

Ngā mihi

Pinaz

 

Kind regards,

Pinaz Pithadia  |  Legal and Governance Advisor

Watercare Services Limited

Customer service line: +64 9 442 2222

Postal address: Private Bag 92 521, Victoria St West, Auckland 1142, New
Zealand

Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand

Website: [2]www.watercare.co.nz

 

Ki te ora te wai, ka ora te whenua, ka ora te tangata

When the water is healthy, the land and the people are healthy.

 

 

From: Miran M <[3][FOI #29302 email]>
Sent: Saturday, 23 November 2024 2:06 am
To: Communications <[4][Watercare request email]>
Subject: Official Information request - Advertising Costs

 

Dear Watercare Services Limited, I am requesting information be provided
to the following please: 1) Watercare's total expenditure on advertising
in 2023. This should include a detailed breakdown of costs, encompassing
campaign execution, design,

Dear Watercare Services Limited,

 

I am requesting information be provided to the following please:

 

1) Watercare's total expenditure on advertising in 2023. This should include a detailed breakdown of costs, encompassing campaign execution, design, outsourcing costs, consultancy fees, employee costs (if applicable) and anything other relevant cost. Please provide both the total expenditure and a categorised breakdown with as much detail as possible.

 

2) The percentage of revenue used for advertising and related expenses (as detailed in point 1) in 2023 by Watercare.

 

3) Watercare's expenditure on advertising and related expenses (as detailed in point 1) for 2024 to date, and the forecasted expenditure for the remainder of 2024.

 

4) An insight into whether advertising expenditure for 2023 and then year-to-date 2024 is within budget, or if it has exceeded budgeted amounts.

 

Yours faithfully,

 

Miran M

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[5][FOI #29302 email]

 

Is [6][Watercare request email] the wrong address for Official Information requests to Watercare Services Limited? If so, please contact us using this form:

[7]https://urldefense.com/v3/__https://fyi....

 

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:

[8]https://urldefense.com/v3/__https://fyi....

 

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

 

 

-------------------------------------------------------------------

 

References

Visible links
1. https://urldefense.com/v3/__https:/www.o...
2. http://www.watercare.co.nz/
3. mailto:[FOI #29302 email]
4. mailto:[Watercare request email]
5. mailto:[FOI #29302 email]
6. mailto:[Watercare request email]
7. https://urldefense.com/v3/__https:/fyi.o...
8. https://urldefense.com/v3/__https:/fyi.o...

Kia ora

 

We refer to your official information request dated 23 November 2024 for
advertising costs.

 

Our financial year starts from 1 July and ends on 30 June. Therefore, for
your requests 1 and 3 (highlighted below), we can provide you with the
expenditure made in financial years. Please confirm that you are happy
with this.

 

Note that your request will not be considered to have been received for
the purposes of the Local Government Official Information and Meetings Act
(Act) until we receive your confirmation.

 

Please note, any clarification or amendment of a request is considered to
be a new request for the purpose of calculating the maximum statutory
timeframe for response—see section 13(7) of the Act.

 

Ngā mihi

Pinaz

 

 1. Watercare's total expenditure on advertising in 2023. This should
include a detailed breakdown of costs, encompassing campaign
execution, design, outsourcing costs, consultancy fees, employee costs
(if applicable) and anything other relevant cost. Please provide both
the total expenditure and a categorised breakdown with as much detail
as possible.

 

 2. The percentage of revenue used for advertising and related expenses
(as detailed in point 1) in 2023 by Watercare.

 

 3. Watercare's expenditure on advertising and related expenses (as
detailed in point 1) for 2024 to date, and the forecasted expenditure
for the remainder of 2024.

 

 4. An insight into whether advertising expenditure for 2023 and then
year-to-date 2024 is within budget, or if it has exceeded budgeted
amounts.

 

 

Kind regards,

Pinaz Pithadia  |  Legal and Governance Advisor

Watercare Services Limited

Customer service line: +64 9 442 2222

Postal address: Private Bag 92 521, Victoria St West, Auckland 1142, New
Zealand

Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand

Website: [1]www.watercare.co.nz

 

Ki te ora te wai, ka ora te whenua, ka ora te tangata

When the water is healthy, the land and the people are healthy.

 

 

From: Pinaz Pithadia
Sent: Monday, 25 November 2024 9:56 am
To: [FOI #29302 email]
Cc: Governance Team <[email address]>
Subject: RE: Official Information request - Advertising Costs

 

Kia ora

 

We acknowledge the receipt of your official information request.

 

We received your request on 23 November 2024. We will endeavour to respond
to your request as soon as possible and in any event no later than 13
January 2025, being 20 working days after the day your request was
received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.

 

For more information about the LGOIMA response times, please see the link:
[2]Official information calculators.

 

Ngā mihi

Pinaz

 

Kind regards,

Pinaz Pithadia  |  Legal and Governance Advisor

Watercare Services Limited

Customer service line: +64 9 442 2222

Postal address: Private Bag 92 521, Victoria St West, Auckland 1142, New
Zealand

Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand

Website: [3]www.watercare.co.nz

 

Ki te ora te wai, ka ora te whenua, ka ora te tangata

When the water is healthy, the land and the people are healthy.

 

 

From: Miran M <[4][FOI #29302 email]>
Sent: Saturday, 23 November 2024 2:06 am
To: Communications <[5][Watercare request email]>
Subject: Official Information request - Advertising Costs

 

Dear Watercare Services Limited, I am requesting information be provided
to the following please: 1) Watercare's total expenditure on advertising
in 2023. This should include a detailed breakdown of costs, encompassing
campaign execution, design,

Dear Watercare Services Limited,

 

I am requesting information be provided to the following please:

 

1)    Watercare's total expenditure on advertising in 2023. This should include a detailed breakdown of costs, encompassing campaign execution, design, outsourcing costs, consultancy fees, employee costs (if applicable) and anything other relevant cost. Please provide both the total expenditure and a categorised breakdown with as much detail as possible.

 

 

2) The percentage of revenue used for advertising and related expenses (as detailed in point 1) in 2023 by Watercare.

 

 

3) Watercare's expenditure on advertising and related expenses (as detailed in point 1) for 2024 to date, and the forecasted expenditure for the remainder of 2024.

 

4) An insight into whether advertising expenditure for 2023 and then year-to-date 2024 is within budget, or if it has exceeded budgeted amounts.

 

Yours faithfully,

 

Miran M

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[6][FOI #29302 email]

 

Is [7][Watercare request email] the wrong address for Official Information requests to Watercare Services Limited? If so, please contact us using this form:

[8]https://urldefense.com/v3/__https://fyi....

 

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:

[9]https://urldefense.com/v3/__https://fyi....

 

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

 

 

-------------------------------------------------------------------

 

References

Visible links
1. http://www.watercare.co.nz/
2. https://urldefense.com/v3/__https:/www.o...
3. http://www.watercare.co.nz/
4. mailto:[FOI #29302 email]
5. mailto:[Watercare request email]
6. mailto:[FOI #29302 email]
7. mailto:[Watercare request email]
8. https://urldefense.com/v3/__https:/fyi.o...
9. https://urldefense.com/v3/__https:/fyi.o...

Kia ora,
Our response to your LGOIMA request is attached.
Ngā mihi
Matt

Matthew Hill  |  Senior Legal Counsel

Watercare Services Limited

Customer service line: +64 9 442 2222

Postal address: Private Bag 92521, Victoria Street West, Auckland 1142,
New Zealand

Physical address: 73 Remuera Road, Remuera, Auckland 1050, New Zealand

E-mail: [1][email address] 

Website: [2]www.watercare.co.nz

 

Ki te ora te wai, ka ora te whenua, ka ora te tangata

When the water is healthy, the land and the people are healthy.

 

Disclaimer: This e-mail message and any attachments are privileged and
confidential.

They may contain information that is subject to statutory restrictions on
their use.

 

 

 

 

From: Miran M <[3][FOI #29302 email]>

Sent: Thursday, 28 November 2024 5:24 pm
To: Pinaz Pithadia <[4][email address]>
Subject: RE: Official Information request - Advertising Costs (13624354)

 

Dear Pinaz Pithadia, I am happy with this change. Yours sincerely, Miran M
-----Original Message----- Kia ora We refer to your official information
request dated 23 November 2024 for advertising costs. Our financial year
starts from 1 July and

Dear Pinaz Pithadia,

 

I am happy with this change.

 

Yours sincerely,

 

Miran M

 

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