Wait time for connecting with NZIS via phone and processing of visitor visa application
Sameer Rai made this Official Information request to Phil Twyford
This request has an unknown status. We're waiting for Sameer Rai to read a recent response and update the status.
From: Sameer Rai
Dear Phil Twyford,
What is the wait time for connecting with the New Zealand Immigration services office via phone?
How many call centre operators are manning the phone call services for NZIS?
What is the wait time for processing visitor visa applications as of date - How many applications have been received and processed as of date?
Your reply on these matters will be highly appreciated.
Yours faithfully,
Sameer Rai
From: Hon Phil Twyford
On behalf of Hon Phil Twyford, thank you for your email.
While the Minister considers all correspondence to be important and all
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References
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1. https://www.immigration.govt.nz/contact
2. http://www.workandincome.govt.nz/about-w...
3. http://www.health.govt.nz/your-health/se...
4. https://www.police.govt.nz/105support
5. https://www.dia.govt.nz/Proactive-Releas...
From: Hon Phil Twyford
Kia ora Sameer,
Thank you for your email of 30/08/2022, in which you submitted an Official Information Request as follows:
What is the wait time for connecting with the New Zealand Immigration services office via phone?
How many call centre operators are manning the phone call services for NZIS?
What is the wait time for processing visitor visa applications as of date - How many applications have been received and processed as of date?
Minister Twyford is considering your request in accordance with the Act, and you can expect a response by 27/09/2022.
Ngā mihi nui,
Alfred Lison
Roving Private Secretary (Executive Support) | Hon. Phil Twyford
Minister for Disarmament & Arms Control | Minister of State for Trade & Export Growth
Associate Minister for the Environment | Associate Minister of Immigration
MP for Te Atatū
Private Bag 18-041, Parliament Buildings, Wellington
show quoted sections
From: Ministerial Services
Ref: 2223-0429
Dear Sameer
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 31^st of August 2022 requesting under the
Official Information Act 1982 (the Act), the following:
“What is the wait time for connecting with the New Zealand Immigration
services office via phone?
How many call centre operators are manning the phone call services for
NZIS?
What is the wait time for processing visitor visa applications as of date
- How many applications have been received and processed as of date?”
Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [1][email address] or
using the contact details below.
Nâku noa, nâ
Ministerial Services
Ngâ Pou o te Taumaru
Ministry of Business, Innovation and Employment
Level 4, 15 Stout Street, PO Box 1473, Wellington 6140
NZBN 9429000106078
References
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1. mailto:[email address]
From: Hon Phil Twyford
Dear Sameer,
I am writing in regards to your Official Information Act request received 30/08/2022. You requested the following information:
What is the wait time for connecting with the New Zealand Immigration services office via phone?
How many call centre operators are manning the phone call services for NZIS?
What is the wait time for processing visitor visa applications as of date - How many applications have been received and processed as of date?
Your request has been transferred to Immigration New Zealand (INZ) as the information to which your request relates is believed to be more closely connected with the functions of Immigration New Zealand. In these circumstances, we are required by section 14 of the Official Information Act 1982 to transfer your request.
You can expect a response from Immigration New Zealand in due course.
Kind regards,
Alfred Lison
Roving Private Secretary (Executive Support) | Hon. Phil Twyford
Minister for Disarmament & Arms Control | Minister of State for Trade & Export Growth
Associate Minister for the Environment | Associate Minister of Immigration
MP for Te Atatū
Private Bag 18-041, Parliament Buildings, Wellington
show quoted sections
From: *OIA
Ref. 2223-0429
Tçnâ koe Sameer
Please find attached the Ministry of Business, Innovation and Employment’s
response to your Official Information Act request.
A response was provided on 14 September 2022, unfortunately this was sent
to the incorrect FYI.org email address. Please accept our apologies for
this oversight.
Ngâ mihi
Ministerial Services
Te Whakatairanga Service Delivery
Ministry of Business, Innovation and Employment
15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140
[1]http://mbieintranet/assets/MBIE-visual-i...
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