Contact Centre Staff recruited to answer phone calls at Immigration New Zealand
Pariket Dhabuwala made this Official Information request to Ministry of Business, Innovation & Employment
The request was successful.
      From: Pariket Dhabuwala
      
    
    Dear Ministry of Business, Innovation & Employment,
New Zealand borders were opened to the world from 31st July 2022.
In light of this, may I know
A) If any additional staff were recruited to handle phone calls and process applications on or before 31st July 2022? If so, how many?
B) How many staff did immigration New Zealand assign to handle phone calls in August 2019, August 2021 and August 2022 respectively?
Thank you.
Yours faithfully,
Pariket Dhabuwala
        From: Ministerial Services
        Ministry of Business, Innovation & Employment
      
    
    Ref: 2223-0377
 
Dear Pariket Dhabuwala,
On behalf of the Ministry of Business, Innovation and Employment I
 acknowledge your email of 25^th August 2022 requesting under the Official
 Information Act 1982 (the Act), the following:
“New Zealand borders were opened to the world from 31st July 2022.
 
In light of this, may I know
 
A) If any additional staff were recruited to handle phone calls and
 process applications on or before 31st July 2022? If so, how many?
 
B) How many staff did immigration New Zealand assign to handle phone calls
 in August 2019, August 2021 and August 2022 respectively?”
Your request is being processed in accordance with the Act and a response
 will be sent to you in due course. If you have any enquiries regarding
 your request feel free to contact us via email [1][MBIE request email] or
 using the contact details below.
 
Nâku noa, nâ
 
Ministerial Services
 
Ngâ Pou o te Taumaru
Ministry of Business, Innovation and Employment
Level 4, 15 Stout Street, PO Box 1473, Wellington 6140
NZBN 9429000106078
 
References
Visible links
 1. mailto:[MBIE request email]
        From: *OIA
        Ministry of Business, Innovation & Employment
      
    
    Tçnâ koe Sameer
 
Please find attached the Ministry of Business, Innovation & Employment’s
 response to your Official Information Act request.
 
Ngâ mihi
 
 
Ministerial Services
Te Whakatairanga Service Delivery
Ministry of Business, Innovation and Employment
15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140
[1]http://mbieintranet/assets/MBIE-visual-i...
 
References
Visible links
        From: *OIA
        Ministry of Business, Innovation & Employment
      
    
    Tçnâ koe Pariket
 
Please find attached the Ministry of Business, Innovation and Employment’s
 response to your Official Information Act request.
 
Ngâ mihi
 
Ministerial Services
Te Whakatairanga Service Delivery
Ministry of Business, Innovation and Employment
15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140
[1]http://mbieintranet/assets/MBIE-visual-i...
 
References
Visible links
Things to do with this request
- Add an annotation (to help the requester or others)
 - Download a zip file of all correspondence (note: this contains the same information already available above).
 

