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Contact Centre Staff recruited to answer phone calls at Immigration New Zealand

Pariket Dhabuwala made this Official Information request to Ministry of Business, Innovation & Employment

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From: Pariket Dhabuwala

Dear Ministry of Business, Innovation & Employment,

New Zealand borders were opened to the world from 31st July 2022.

In light of this, may I know

A) If any additional staff were recruited to handle phone calls and process applications on or before 31st July 2022? If so, how many?

B) How many staff did immigration New Zealand assign to handle phone calls in August 2019, August 2021 and August 2022 respectively?

Thank you.

Yours faithfully,

Pariket Dhabuwala

Link to this

From: Ministerial Services
Ministry of Business, Innovation & Employment

Ref: 2223-0377

 

Dear Pariket Dhabuwala,

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 25^th August 2022 requesting under the Official
Information Act 1982 (the Act), the following:

“New Zealand borders were opened to the world from 31st July 2022.

 

In light of this, may I know

 

A) If any additional staff were recruited to handle phone calls and
process applications on or before 31st July 2022? If so, how many?

 

B) How many staff did immigration New Zealand assign to handle phone calls
in August 2019, August 2021 and August 2022 respectively?”

Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [1][MBIE request email] or
using the contact details below.

 

Nâku noa, nâ

 

Ministerial Services

 

Ngâ Pou o te Taumaru

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

References

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1. mailto:[MBIE request email]

Link to this

From: *OIA
Ministry of Business, Innovation & Employment


Attachment image001.jpg
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Attachment DOIA 2223 0429 Sameer Rai response.pdf
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Tçnâ koe Sameer

 

Please find attached the Ministry of Business, Innovation & Employment’s
response to your Official Information Act request.

 

Ngâ mihi

 

 

Ministerial Services

Te Whakatairanga Service Delivery

Ministry of Business, Innovation and Employment

15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140

[1]http://mbieintranet/assets/MBIE-visual-i...

 

References

Visible links

Link to this

From: *OIA
Ministry of Business, Innovation & Employment


Attachment image001.jpg
33K Download

Attachment DOIA 2223 0377 Pariket Dhabuwala response.pdf
194K Download View as HTML


Tçnâ koe Pariket

 

Please find attached the Ministry of Business, Innovation and Employment’s
response to your Official Information Act request.

 

Ngâ mihi

 

Ministerial Services

Te Whakatairanga Service Delivery

Ministry of Business, Innovation and Employment

15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140

[1]http://mbieintranet/assets/MBIE-visual-i...

 

References

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Link to this

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