Thank you for your email, sent to the Issues Resolution Office at Wellington City Council.
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Wellington City Council Issues Resolution Office.

Hello Mr Smith,

Thank you for your information request, as below. Please find the Council's response attached.

Should you have any questions, please contact me directly.

Kind regards

Chris
Chris Brown
Issues Resolution Officer | Issues Resolution | Wellington City Council
P 04 801 3479
E [email address] | W Wellington.govt.nz | |

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-----Original Message-----
From: Martyn Smith [mailto:[OIA #1696 email]]
Sent: Friday, 16 May 2014 10:54 a.m.
To: BUS: IRO
Subject: Official Information Act request - Incorrectly addressed rates invoices

We're aware that the council has been unable to change some rates invoice addresses since at least November last year, please provide information on:

- How long this issue has occurred
- How many people or properties are affected as appropriate
- Whether the issue is with council-maintained or third-party systems
- Whether there is project in progress to fix this issue
- If so, when the fix is expected to be in place
- Has the council written or received any reports about this issue? If so, please provide copies.

Yours faithfully,

Martyn Smith

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