Incorrectly addressed rates invoices

Martyn Smith made this Official Information request to Wellington City Council

The request was successful.

From: Martyn Smith

We're aware that the council has been unable to change some rates invoice addresses since at least November last year, please provide information on:

- How long this issue has occurred
- How many people or properties are affected as appropriate
- Whether the issue is with council-maintained or third-party systems
- Whether there is project in progress to fix this issue
- If so, when the fix is expected to be in place
- Has the council written or received any reports about this issue? If so, please provide copies.

Yours faithfully,

Martyn Smith

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From: BUS: IRO
Wellington City Council

Thank you for your email, sent to the Issues Resolution Office at Wellington City Council.
This email address is monitored daily. Your email will be assessed and actioned in due course.
We appreciate your patience.
Wellington City Council Issues Resolution Office.

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From: Chris Brown
Wellington City Council

Attachment IRO 4115 FYI Smith 01.pdf
996K Download View as HTML

Hello Mr Smith,

Thank you for your information request, as below. Please find the Council's response attached.

Should you have any questions, please contact me directly.

Kind regards

Chris Brown
Issues Resolution Officer | Issues Resolution | Wellington City Council
P 04 801 3479
E [email address] | W | |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

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