Helpdesk Call Logs

Greg Strachan made this Official Information request to The Network for Learning Limited

The request was refused by The Network for Learning Limited.

From: Greg Strachan

3rd May 2021

Dear The Network for Learning Limited,

I request copies of the N4L Helpdesk Logs from June 2020 until April 2021 providing:

Name of School:
Date:
Time:
Name of caller:

For the following 3 schools
Kaiapoi High (MOE 314)
Cashmere High (MOE 340)
Villa Maria College (MOE 326)

Yours faithfully,

Greg Strachan

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From: N4L Support
The Network for Learning Limited

[1]Network for Learning

Kia ora ,
Thank you for your email. We’ll action your request as soon as we can.

In the meantime, we've assigned you with case number [2]00208951 in
regards to your query of Official Information request - Helpdesk Call
Logs.

You can track the progress of your case by using Support Hub. If you
already have an account, click the case number to access this.

Don't have an account or would like to know more? Follow this [3]link or
reply to this email and the team will get you activated.

Alternatively, if you’re experiencing a fault that requires urgent
attention, please reference your case number and contact the Helpdesk on
0800 LEARNING (0800 532 764)

Ngā mihi
The team at Network for Learning

[4]Network for Learning
[5]0800 LEARNING | [6][N4L request email]

References

Visible links
1. https://www.n4l.co.nz/
2. https://support.n4l.co.nz/s/case/5005m00...
3. https://support.n4l.co.nz/
4. https://www.n4l.co.nz/
5. file:///tmp/tel:0800532764
6. mailto:[N4L request email]

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From: Sandy Brown
The Network for Learning Limited


Attachment N4L to Greg Strachan OIA 12 May 2021.pdf
159K Download View as HTML


Kia ora
Please find attached a response to your OIA request of 3 May 2021
Ngā mihi
Alexander (Sandy) Brown ([1]he/him)
Acting Chief Strategy Officer
The Network for Learning Ltd
M +64 27 807 0010  P 0800 LEARNING
A Level 5, 142 Featherston Street, Wellington Central 6011, New Zealand
A PO Box 37 118, Parnell, Auckland 1151, New Zealand  [2]n4l.co.nz
Follow N4L on [3]LinkedIn
.      

References

Visible links
1. https://ssc.govt.nz/our-work/diversity-a...
2. http://n4l.co.nz/
3. https://www.linkedin.com/company/the-net...

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Things to do with this request

Anyone:
The Network for Learning Limited only: