Printed from https://fyi.org.nz/request/32623-contract-for-internet-service-to-schools-and-universities on November 16, 2025 07:34

Contract for internet service to schools and universities

Erika Whittome made this Official Information request to The Network for Learning Limited

Currently waiting for a response from The Network for Learning Limited, they must respond promptly and normally no later than (details and exceptions).

From: Erika Whittome

Dear The Network for Learning Limited,

Please would you provide a copy of the contract between the Ministry of Education and N4L for the internet services that N4L provides to schools and universities.

I request a copy of the contract that encompasses filtering, firewall and segmented networks, plus safety and security solutions for schools and universities.

Yours faithfully,

Erika Whittome

Link to this

From: N4L Support
The Network for Learning Limited

Kia ora ,
Thank you for your email. We’ll action your request as soon as we can.

In the meantime, we've assigned you with case number [1]00724891 in
regards to your query of Official Information request - Contract for
internet service to schools and universities.

You can track the progress of your case by using Support Hub. If you
already have an account, click the case number to access this.

Don't have an account or would like to know more? Follow this [2]link or
reply to this email and the team will get you activated.

Alternatively, if you’re experiencing a fault that requires urgent
attention, please reference your case number and contact Customer Support
on 0800 LEARNING.

Ngā mihi,
The team at Network for Learning

[3]Network for Learning
[4]Network for Learning
[5]0800 LEARNING | [6][N4L request email]

References

Visible links
1. https://support.n4l.co.nz/s/case/500Mo00...
2. https://support.n4l.co.nz/
3. https://www.n4l.co.nz/
4. https://www.n4l.co.nz/
5. file:///tmp/tel:0800532764
6. mailto:[N4L request email]

Link to this

From: Sandy Brown
The Network for Learning Limited

Kia ora Erika Whittome

Official information request for commercial agreements between N4L and the
Ministry of Education

I acknowledge receipt of your official information request dated 21
October 2025 for commercial agreements between N4L and the Ministry of
Education

We received your request on 21 October 2025. We will endeavour to respond
to your request as soon as possible and in any event no later than 18
November 2025, being 20 working days after the day your request was
received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe.

I will be handling your request. If you have any queries, please feel free
to contact me at [1][email address]

Ngā mihi
Sandy Brown

Sandy Brown
Chief Government Affairs Officer
The Network for Learning Ltd
M +64 27 807 0010 P 0800 LEARNING
A Level 3/354 Lambton Quay Wellington Central Wellington 6011
A PO Box 37118, Parnell, Auckland 1151  
[2][IMG]

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Network for Learning.

References

Visible links
1. mailto:[email address]
2. https://www.n4l.co.nz/

Link to this

Things to do with this request

Anyone:
The Network for Learning Limited only: