Kia ora ,
Thank you for your email. We’ll action your request as soon as we can.

In the meantime, we've assigned you with case number [1]00340847 in
regards to your query of Official Information request - What data is
collected from clients that are connected to your network with DPI.

You can track the progress of your case by using Support Hub. If you
already have an account, click the case number to access this.

Don't have an account or would like to know more? Follow this [2]link or
reply to this email and the team will get you activated.

Alternatively, if you’re experiencing a fault that requires urgent
attention, please reference your case number and contact Customer Support
on 0800 LEARNING.

Ngā mihi,
The team at Network for Learning

[3]Network for Learning
[4]Network for Learning
[5]0800 LEARNING | [6][N4L request email]

References

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2. https://support.n4l.co.nz/
3. https://www.n4l.co.nz/
4. https://www.n4l.co.nz/
5. file:///tmp/tel:0800532764
6. mailto:[N4L request email]

 

5 March 2024

Lilly Chapman
via [1]FYI.org.nz

Dear Lilly Chapman

Official information request for information about Deep Packet Inspection

I refer to your official information request dated 15 September 2023 for
information about deep packet inspection.

Storage of private data is covered in N4L’s [2]Privacy Statement, which
should be read in conjunction with this OIA response.

Regarding the N4L network with deep packet inspection (DPI) provided to
schools in New Zealand.

1) What data is collected and stored from clients using your network with
DPI?

DPI is performed locally on the network firewall installed on the school
premises. Based on what the firewall detects, the following types of logs
are sent to central logging servers. (See Part A: All Services of N4L
Privacy Statement)

·      your network user name, for example, your first and last name,
school ID or email address

·      information about your device such as its type, browser, IP
address, or unwanted programmes on it that communicate over the network
such as viruses

·      information about the applications you use and websites you visit
(including websites you have tried to visit but have been blocked by our
filtering service for security or safety reasons)

2) How long is the data stored?

The data mentioned in the response to question 1 is stored for a maximum
of 90 days.

Aggregated data is stored indefinitely for reporting purposes. The use of
aggregated data is covered in section 3.4, 3.5 and 3.6 of the N4L Privacy
Statement.

3) Who can access stored data?

Access to the stored data is covered by the Privacy Act and covered by
N4L’s Privacy Statement. Stored data is available to N4L staff supporting
the N4L managed network. For information on data use and disclosure of
information to other parties, please refer to sections 2 and 3 of the N4L
Privacy Statement.

Yours sincerely
Sandy Brown

 

Dr Alexander (Sandy) Brown
Chief Government Affairs Officer
The Network for Learning Ltd
M +64 27 807 0010 P 0800 LEARNING
A The Textile Centre, Level 2, 117‑125 St Georges Bay Road, Parnell, Auckland 1052
A PO Box 37118, Parnell, Auckland 1151  [3]n4l.co.nz
[4][IMG]

This email, including attachments, may contain information which is
confidential or privileged material. If you are not the intended
recipient, please notify us immediately and then delete this email from
your system. Email communications are not secure and are not guaranteed by
The Network for Learning to be free of unauthorised interference, error or
virus. Anyone who communicates with us by email is taken to accept this
risk. Anything in this email which does not relate to the official
business of The Network for Learning is neither given nor endorsed by The
Network for Learning.

References

Visible links
1. http://fyi.org.nz/
2. https://www.n4l.co.nz/privacy-statement/
3. http://n4l.co.nz/
4. https://www.n4l.co.nz/about/