Printed from https://fyi.org.nz/request/23171-te-mana-tuhono-admin-access-for-school-and-or-3rd-party-contractors on November 22, 2024 11:19

Te Mana Tuhono - Admin access for school and/or 3rd party contractors

Jono Hayes made this Official Information request to The Network for Learning Limited

There was a delivery error or similar, which needs fixing by the FYI team.

From: Jono Hayes

Dear The Network for Learning Limited,

I am writing to formally request the following information under the Official Information Act (OIA):

Regarding the Te Mana Tuhono project, N4L installs network switches and Wi-Fi access points with schools. N4L manages this hardware within a privately hosted and maintained RUCKUS Virtual SmartZone controller(s).

(1) Have there been considerations on what access/permissions schools and their third-party supplies have within RUCKUS Virtual SmartZone post-installation?

(2) Can N4L supply the scope of access/permissions schools have post-installation?

(3) Can N4L outline if there are any chnages to access/permissions post stage three 'Secure Access' schools and their third-party supplies have within the 'RUCKUS Virtual SmartZone controller'?

(4) Can N4L report whether these access/permissions are set correctly for schools and their third-party supplies?

In accordance with section 12 of the OIA, I want to emphasise that I am a New Zealand citizen currently residing in New Zealand.

Jono Hayes

Link to this

From: N4L Support
The Network for Learning Limited

Kia ora ,
Thank you for your email. We’ll action your request as soon as we can.

In the meantime, we've assigned you with case number [1]00322308 in
regards to your query of Official Information request - Te Mana Tuhono -
Admin access for school and/or 3rd party contractors.

You can track the progress of your case by using Support Hub. If you
already have an account, click the case number to access this.

Don't have an account or would like to know more? Follow this [2]link or
reply to this email and the team will get you activated.

Alternatively, if you’re experiencing a fault that requires urgent
attention, please reference your case number and contact Customer Support
on 0800 LEARNING.

Ngā mihi,
The team at Network for Learning

[3]Network for Learning
[4]Network for Learning
[5]0800 LEARNING | [6][N4L request email]

References

Visible links
1. https://support.n4l.co.nz/s/case/5005m00...
2. https://support.n4l.co.nz/
3. https://www.n4l.co.nz/
4. https://www.n4l.co.nz/
5. file:///tmp/tel:0800532764
6. mailto:[N4L request email]

Link to this

From: Sandy Brown
The Network for Learning Limited

Dear Jono Hayes
Official information request for further information concerning Te Mana
Tuhono and admin access for school and/or 3rd party contractors
I acknowledge receipt of your official information request dated 18 June
2023 for further information concerning Te Mana Tuhono and admin access
for school and/or 3rd party contractors
We received your request on 18 June. We will endeavour to respond to your
request as soon as possible and in any event no later than 14 July 2023,
being 20 working days after the day your request was received. If we are
unable to respond to your request by then, we will notify you of an
extension of that timeframe.
Your request is being handled by me, and so if you have any queries,
please feel free to contact me directly. If any additional factors come to
light which are relevant to your request, please do not hesitate to
contact us so that these can be taken into account.
Ngā mihi
Sandy Brown  

Dr Alexander (Sandy) Brown
Chief Government Affairs Officer
The Network for Learning Ltd
M +64 27 807 0010 P 0800 LEARNING
A The Textile Centre, Level 2, 117‑125 St Georges Bay Road, Parnell, Auckland 1052
A PO Box 37118, Parnell, Auckland 1151  [1]n4l.co.nz
[2][IMG]

This email, including attachments, may contain information which is
confidential or privileged material. If you are not the intended
recipient, please notify us immediately and then delete this email from
your system. Email communications are not secure and are not guaranteed by
The Network for Learning to be free of unauthorised interference, error or
virus. Anyone who communicates with us by email is taken to accept this
risk. Anything in this email which does not relate to the official
business of The Network for Learning is neither given nor endorsed by The
Network for Learning.

References

Visible links
1. http://n4l.co.nz/
2. https://n4l.co.nz/celebrating-10-years-o...

Link to this

Things to do with this request

Anyone:
The Network for Learning Limited only: