This is an HTML version of an attachment to the Official Information request 'Helpdesk Call Logs'.

12 May 2021
Greg Strachan
Dear Greg Strachan
Official information request for N4L Helpdesk Logs
We refer to your official information request dated 3 May 2021 for:
Copies of the N4L Helpdesk Logs from June 2020 until April 2021 providing:
Name of School:
Name of caller:

For the following 3 schools:
Kaiapoi High (MOE 314)
Cashmere High (MOE 340)
Villa Maria College (MOE 326)

N4L has decided to refuse your request under section 9 (2)(b)(ii) so as not to unreasonably
prejudice the commercial position of the person who supplied or who is the subject of the
You may wish to approach the individual schools to seek their permission for this information to
be disclosed by us to you.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is available at or
freephone 0800 802 602.
If you wish to discuss this decision, please feel free to contact me at [email address].
Yours sincerely
Larrie Moore
Chief Executive Officer
Auckland Head Office
Wellington Office
The Textile Centre
City Chambers
Level 2, 117-125 St Georges Bay Rd
Level 5
142 Featherston St
+64 9 972 1679
PO Box 37 118
Wellington 6011
Parnell, Auckland 1151
New Zealand
[N4L request email]