Dear Department of Internal Affairs,

Under OIA 1982, please confirm the following details for review and actions of Ombudsman against the ineffective operation by DIA;

1) Number of case officers working on Citizenship application for each month for the years 2019, 2020 & 2021

2) Number of case officers off being paid for processing no applications of Citizenship for each week of Level 4, Level 3 and Level 2 lockdowns due to Covid-19.

3) Queue of applications same as data provided by Immigration New Zealand (https://fyi.org.nz/request/14983/respons...). I highly doubt the response provided by DIA last week i.e. DIA doesn't have tracked data or maintains any statistics for the processing of Citizenship application date wise or hold a record about which week's/month's applications are being processed right now. It would be joke if such data is not available and not getting tracked by DIA.

4) Please provide numbers of Citizenship applications received by DIA for each month during 2019, 2020 & 2021 and the number of application processed within each month as well.

5) Please release all communications issued to Case Officers by Minister for DIA & the superiors of Case Officers between March 2020 till date, relating to Citizenship applications, as well as backlog concerns raised by Case Officers to Minister & their Superiors.

Cheers,
S Rasool

Yours faithfully,

S Rasool