We don't know whether the most recent response to this request contains information or not – if you are shelly zhang please sign in and let everyone know.

The car parked in the yard was damaged by others, the perpetrator could not be found, please request CCTV video

shelly zhang made this Official Information request to Auckland Transport

This request has an unknown status. We're waiting for shelly zhang to read recent responses and update the status.

From: shelly zhang

Dear Auckland Transport,

I am Shelly Zhang, my car parked in the yard of my home was damaged by others on the evening of March 11, 2021. When I found out there was no one or the car nearby, I urgently need to find the perpetrator and provide it to the police and insurance party. Because my yard is under the roadside surveillance video, I would like to request the surveillance video between 6 and 9 PM that night.
Waiting for your reply with much sincerity.

Yours faithfully,
Shelly Zhang

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Mr Rodgers left an annotation ()

It may help to let AT know where your yard is.

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From: AT Official Information (AT)
Auckland Transport


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Kia ora Shelly,

 

Thank you for your email.

 

Can you please provide your address so we can request footage from the
nearest CCTV camera?

 

I look forward to hearing from you.

 

Ngā mihi,

 

Emma | Case Coordinator
Customer Care

20 Viaduct Harbour Avenue, Auckland 1010| 
[1]www.at.govt.nz
[2]cid:image001.jpg@01D2927A.134A0850

 

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From: shelly zhang

Dear AT Official Information (AT),

My home address is at the intersection of two roads of Mt Albert Road and Sandringham Road. just under the security camera on the road.

Yours sincerely,

shelly zhang

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From: AT Official Information (AT)
Auckland Transport


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Kia ora Shelly,

Thank you for confirming the location.

Auckland Transport (AT) acknowledges receipt of your request for CCTV
footage.

We hope to respond to your request as soon as possible, but not later than
13 April, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Varsha who is one of our LGOIMA (Local
Government Official Information and Meetings Act) Business Partners. If
you have any further queries, you can contact the team on (09) 355 3553
during business hours, quoting Local Government Official Information
request number CAS-321151-V4L5V6.

Ngâ mihi,

Emma | Case Coordinator
Customer Care
20 Viaduct Harbour Avenue, Auckland 1010| 
[1]www.at.govt.nz
[2]cid:image001.jpg@01D2927A.134A0850

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From: AT Official Information (AT)
Auckland Transport


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Kia ora Shelly 

 

I’m the LGOIMA Business Partner who’s looking into your case

My name is Varsha and I’m a LGOIMA Business Partner at Auckland Transport.

 

I’m responsible for looking into your request for CCTV footage. 

 

I'm sorry to hear about the incident. Can you please confirm if the below
camera frame captures your house? 

 

 

The quickest way to get this to us, is to reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

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From: AT Official Information (AT)
Auckland Transport


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Hi Shelly, 
 
I am following up regarding the below email.
 
Thanks,
Varsha 
 
 
 
------------------- Original Message

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From: AT Official Information (AT)
Auckland Transport


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Kia ora Shelly, 
 
I am following up regarding the below email. Please let me know as soon as
possible. 
 
Thanks,
Varsha
LGOIMA Business Partner 
 
 
 

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From: AT Official Information (AT)
Auckland Transport


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Kia ora Shelly, 
 
We have not heard from you regarding your request. We have therefore
closed this request. 
 
Kind regards,
Varsha
LGOIMA Business Partner 
 

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From: shelly zhang

Dear AT Official Information (AT),
I am sorry that I did not reply because recently I am not in Auckland. I have looked at the picture you sent to me. that this Angle does not include our home, which is in the back of the picture, 252 Mount Albert Road. please do not close the request, I still need it.
Thank you, dear officer.

Yours sincerely,

shelly zhang

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From: AT Official Information (AT)
Auckland Transport

Hi Shelly,

Thank you for getting back to me.

The photo provided to you is the only camera angle we have. We don't hold any other footage, therefore your request is refused under section 17(e) of the LGOIMA as the footage doesn't exist.

We understand that this isn’t the outcome you hoped for.

You have the right to ask the Ombudsman to review how we’ve responded to your official information request. You can contact the Ombudsman at www.ombudsman.parliament.nz or freephone 0800 802 602.

Kind regards,
Varsha
LGOIMA Business Partner

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