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CCTV footage Bus station

Delivan made this Official Information request to Auckland Transport

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From: Delivan

Dear Auckland Transport,

I've lost my engagement and wedding ring between 7:45 am - 8:15 am on Friday 10 May 2019. I have checked with lost property and the bus companies whether it has been handed in but have heard nothing yet. It may have fallen off my hand at Hibiscus Coast Station or Albany Station... Can i please get the CCTV footage of that time?

Am I able to get the footage inside the bus:
Tag on : Hibiscus Coast Station NX1 Time: 7:53 am
Tag on : Stop B Albany Bus Station NX2 Time: 8:11 am

Yours faithfully,
Delivan

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From: AT Official Information (AT)
Auckland Transport


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Dear Delivan

 

We acknowledge receipt of your request for CCTV footage at the Hibiscus
Coast Station and Albany Station.

 

We are processing your request according to the provisions of the Local
Government Official Information and Meetings Act 1987. You will receive a
decision within 20 working days after the receipt of your request by
Auckland Transport, as required by the Act. The expected due date for a
decision is 11 June 2019. Please note this is the maximum response time
and we will endeavour to respond to you sooner.

 

For the CCTV footages inside NX1 and NX2, please contact the respective
bus companies directly:

 

NX1 operated by Ritchies Transport - [1][email address];
09 415 9138

 

NX2 operated by  TranzUrban/Tranzit -
[2][email address]; 0800 872 698  

 

If you have any further queries, please contact us on (09) 355 3553 during
business hours, quoting Local Government Official Information request
number CAS-1054651-F5C8Y8.

 

 

Kind regards

 

 

 

Pablo | Customer Liaison Specialist
Auckland Transport

Private Bag 92250, Auckland 1142

P 09 355 3553 | E [3][email address] or
[4][email address]

[5]www.at.govt.nz
[6]cid:image008.jpg@01D4DF26.CF144370

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From: AT Official Information (AT)
Auckland Transport


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Kia Ora Delivan

 

Thank you for your request for CCTV footage dated 13 May 2019.

 

We have downloaded the camera footage taken at Hibiscus Coast Station and
Albany Station on 10 May between 7:45am and 8:15am. Whilst we cannot
guarantee the footage contains the information you seek relating your lost
rings, it has nonetheless been saved.

 

Auckland Transport does not supply CCTV footage directly to members of the
public due to reasons of privacy. Please inform the New Zealand Police
about the available footage relating to reference number
CAS-1054651-F5C8Y8 and ask them to contact us in order to obtain the
footage.

 

We trust the above information has addressed your request however should
you believe that we have not dealt with your request appropriately, you
are able to make a complaint to the Office of the Ombudsman in accordance
with section 27(3) of the LGOIMA Act, and seek an investigation and review
in regard to this matter.

 

If you have any further queries, please contact Auckland Transport on 09
355 3553 quoting Official Information request number CAS-1054651-F5C8Y8.

 

Kind regards

 

Alison Hosey | LGOIMA Business Partner

Customer Liaison Team | Customer Experience
20 Viaduct Harbour Avenue, Auckland 1010

[1]cid:image001.jpg@01D2927A.134A0850
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Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

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