Request for CCTV footage at Devenport ferry station
Pei Pan made this Official Information request to Auckland Transport
This request has an unknown status. We're waiting for Pei Pan to read recent responses and update the status.
From: Pei Pan
Dear Auckland Transport,
I’d like request for the CCTV footage on 11/09/2023 in between 8:30am to 6:00pm.
Location: Davenport ferry station, camera installed at the pergola covered bike parking on the wharf.
Reason: bike and accessories been stolen.
Police case number: 230912/3673
Yours faithfully,
Pei Pan
From: AT Official Information (AT)
Auckland Transport
Kia ora Pei
Auckland Transport (AT) acknowledges receipt of your request for official
information dated 14^th of September 2023 for CCTV footage on 11^th of
September 2023 between 8:30am and 6:00pm at the bike rack at Devonport
Ferry Terminal.
We hope to respond to your request as soon as possible, but not later than
12^th of October 2023, which is 20 working days after the day your request
was received. If we aren’t able to respond to your request by then, we
will notify you of an extension of that timeframe.
Your case is being managed by Varsha, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-788518-V6T2C4.
Nga mihi
Maria | Customer Care Coordinator
Customer Care| Case Management
Level 5, 20 Viaduct Harbour Avenue, Auckland 1010
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Aucklanders are being kept informed via [5]Auckland Emergency Management
show quoted sections
From: AT Official Information (AT)
Auckland Transport
Kia ora Pei
Thank you for contacting us to request CCTV footage on 11th of September
2023 between 8:30am and 6:00pm at the bike rack at Devonport Ferry
Terminal.
We need more information to help us narrow down the required footage.
* Can you please provide your bicycle details? E.g. make, model and
colour
* What accessories got stolen?
Looking forward for your response.
Ngâ mihi,
Maria | Customer Care Coordinator
Customer Care| Case Management
Level 5, 20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
[2]A<br> picture containing text, clipart<br> Description automatically
generated
Visit [3]Auckland flood-impacted road repair and recovery programme for
information regarding road closures and AT’s recovery and repair programme
Visit Waka Kotahi [4]NZTA Traffic Updates for Auckland Region's state
highways.
Aucklanders are being kept informed via [5]Auckland Emergency Management
We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [6]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [7]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
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From: AT Official Information (AT)
Auckland Transport
Kia ora Pei
On 14/09/2023 you asked for CCTV footage.
I'm sorry to hear of the incident. The Auckland Transport Operations
Centre have downloaded the camera footage. Whilst we cannot guarantee the
footage contains the information you seek, it has nonetheless been saved.
However, Auckland Transport does not supply CCTV footage directly to
members of the public due to reasons of privacy. Available footage of a
specific incident or alleged crime will only be released to the New
Zealand Police, upon receipt of a request from them.
Please advise the New Zealand Police about the available footage relating
to reference number CAS-788518-V6T2C4, and to Auckland Transport directly
to arrange pick-up of the relevant footage.
Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.
You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.
Ngā mihi
Varsha
LGOIMA Business Partner
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.
References
Visible links
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3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/
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Pei Pan left an annotation ()
Hi,
Thanks for the reply.
The stolen bike is a 2023 Model - Trek (maker) - Marlin 8 Gen 3 (model) - Matt black
The accessory is the helmet: Fox (maker) - speedframe pro (model) - Matt black
Both item were locked to the bike rack which ferry station provided on the wharf.
Regards
Pei
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