CCTV footsage - Car Accident at 267 Karangahape Rd

Jacob Bowie made this Official Information request to Auckland Transport

The request was successful.

From: Jacob Bowie

Dear Auckland Transport,

Am I able to obtain footage at 267 Karangahape Rd before the intersection at Pitt St and Mercury Ln at 7:05pm 8/7/2020?

At that time a bus had scraped me causing my steering rod to break. It was not able to get any insurance information nor get the number plate due to shock over what had happened and that the bus continued it's route straight ahead from that intersection.

The footage is specifically looking to see the number plate of the bus so that I can get in touch with driver or bus company to sort this incident out.

Yours faithfully,

Jacob Bowie

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From: AT Official Information (AT)
Auckland Transport

Kia ora Jacob,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 10 July 2020 about CCTV Footage.

We hope to respond to your request as soon as possible, but not later than
7 August 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Varsha, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-175479-F5J4Z5.

Ngâ mihi,

Simran | Customer Care Coordinator
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550


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From: Jacob Bowie

Dear AT Official Information (AT),

Thank you very much!
Just want to check that the CCTV footage does not get wiped or deleted before you get a chance to recover it? It is the only evidence I will be able to obtain.

Yours sincerely,

Jacob Bowie

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From: AT Official Information (AT)
Auckland Transport

Kia ora Jacob 

On 10/07/2020 you asked for CCTV footage of an incident that happened on 8
July 2020. 

I'm sorry to hear of the incident. The Auckland Transport Operations
Centre have downloaded the camera footage. Whilst we cannot guarantee the
footage contains the information you seek, it has nonetheless been saved.
However, Auckland Transport does not supply CCTV footage directly to
members of the public due to reasons of privacy. Available footage of a
specific incident or alleged crime will only be released to the New
Zealand Police, upon receipt of a request from them.

Please advise the New Zealand Police about the available footage relating
to reference number (CAS-175479-F5J4Z5), and to contact Auckland
Transport directly to arrange pick-up of the relevant footage.

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1] or
freephone 0800 802 602.

Ngā mihi
LGOIMA Business Partner 


Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010


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