Kia ora Ashley,

Your request has been forwarded to the appropriate team in Auckland
Transport to respond to. We hope to respond to your request as soon as
possible, but not later than 8 November 2021, which is 20 working days
after the day your request was received. We will contact you if we require
clarification of your request, more time to respond, or if your requested
information is held by another agency.

Your case is being managed by Varsha, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-454380-Q5Q8K4.

Ngâ mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image002.jpg@01D2927A.134A0850[5]cid:image003.jpg@01D2927A.134A0850 [6]cid:image004.jpg@01D2927A.134A0850 [7]cid:image005.jpg@01D2927A.134A0850[8]cid:image006.jpg@01D2927A.134A0850

show quoted sections

Kia ora Ashley 

 

On 10/10/2021  you asked for CCTV footage. 

 

I'm sorry to hear about the incident. The Auckland Transport Operations
Centre have downloaded the camera footage. Whilst we cannot guarantee the
footage contains the information you seek, it has nonetheless been saved.
However, Auckland Transport does not supply CCTV footage directly to
members of the public due to reasons of privacy. Available footage of a
specific incident or alleged crime will only be released to the New
Zealand Police, upon receipt of a request from them.

Please advise the New Zealand Police about the available footage relating
to reference number (CAS-454380-Q5Q8K4 ), and to contact Auckland
Transport directly to arrange pick-up of the relevant footage.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/