Kia ora Amanda,

Auckland Transport (AT) acknowledges receipt of your request for CCTV
footage.

We hope to respond to your request as soon as possible, but not later than
10 March 2021, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Varsha, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-299715-S3K4D6.

Ngâ mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image008.jpg@01D4DF26.CF144370
[5]cid:image002.jpg@01D2927A.134A0850[6]cid:image003.jpg@01D2927A.134A0850 [7]cid:image004.jpg@01D2927A.134A0850 [8]cid:image005.jpg@01D2927A.134A0850[9]cid:image006.jpg@01D2927A.134A0850

-----Original Message-----
From: Amanda Leigh Phillips
<[FYI request #14647 email]>
Sent: Wednesday, 10 February 2021 11:33 a.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Police need cctv footage for
stolen cellphone and cards within 48 hours

Dear Auckland Transport,

My cellphone and driver licence and cards were stolen from corner of
Johnstones road and East Tamaki road yesterday 9th feb 2021 at approx
1.30pm to 2pm. It has falling out of the kindy van with best start big
signwriting silver Toyota estima number plate CBJ283 and a bystander has
picked it up and switched it off within 15mins. There was a 360 cctv
camera in the vicinity and we are hoping you can save still photos and a
video between 1.30 and 2pm from 9th feb on a flash drive that the police
can pickup. The police reference is 210209/8496 or police online report
reference OR-144113N Or still photos can be uploaded to 105.police.govt.nz
Can someone please save this cctv footage so it doesn’t lapse and so the
police can access it. I appreciate your help.
Please if you can urgently give the police access as we were told the cctv
footage in this particular area may overwrite after 48 hours and it has
already been close to 24 hours 

Yours faithfully,
Amanda Leigh Phillips
021 965 553

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[10][FYI request #14647 email]

Is [11][Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
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If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [14]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [15]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
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References

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hide quoted sections

Kia ora  Amanda

 

I’ve attached the official information you asked for

 

On 10/02/2021 you asked for CCTV footage.

 

I'm sorry to hear of the incident. The Auckland Transport Operations
Centre have downloaded the camera footage. Whilst we cannot guarantee the
footage contains the information you seek, it has nonetheless been saved.
However, Auckland Transport does not supply CCTV footage directly to
members of the public due to reasons of privacy. Available footage of a
specific incident or alleged crime will only be released to the New
Zealand Police, upon receipt of a request from them.

Please advise the New Zealand Police about the available footage relating
to reference number (CAS-299715-S3K4D6), and to contact Auckland
Transport directly to arrange pick-up of the relevant footage.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/