Kia ora David,

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 24 March 2025 for CCTV footage on 24 March 2025 from bus
vehicle RT3012 (bus route 866A) at approximately 10:00AM from in front of
Auckland Hospital travelling east towards Grafton bridge.

 

We hope to respond to your request as soon as possible, but no later than
23 April 2025, which is 20 working days after the day your request was
received. 

 

We may contact you if we require clarification, more time to respond, or
if your requested information is held by another agency.

                                                    
Your case is being managed by Varsha, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1083565-T5Q8T9.

 

Ngā mihi,

Ane | Customer Care Coordinator 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

show quoted sections

Kia ora David 

 

On 24/03/2025 you asked for CCTV footage. 

 

The bus operator has downloaded the footage. Whilst we cannot guarantee
the footage contains the information you seek, it has nonetheless been
saved. However, Auckland Transport does not supply CCTV footage directly
to members of the public due to reasons of privacy. Available footage of a
specific incident or alleged crime will only be released to the New
Zealand Police, upon receipt of a request from them. 

 

Please advise the New Zealand Police about the available footage relating
to reference number (CAS-1083565-T5Q8T9), and to contact Auckland
Transport directly to arrange pick-up of the relevant footage.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

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References

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