ANPR Surveillance (4) - Disclosure of AT's indefinite database of license plate locations to the Police
M B made this Official Information request to Auckland Transport
The request was successful.
      From: M B
      
    
    Dear Auckland Transport,
Your ANPR database had 622 million records of location data from the 179 ANPR cameras situated in Auckland as of January 2023: OIA response CAS-677040-C1R9J9 (https://www.documentcloud.org/documents/...)
1. When was the first entry to that 622 million?
It was stated in CAS-677040-C1R9J9 that the Police have been provided access 10 times since June 2021. (https://www.documentcloud.org/documents/...)
2. Please provide the (a) requested time frames; (b) the number of 'hits' disclosed; and (c) the authority cited for disclosure, for each of those 10 requests.
3. Please provide the total number of requests made by the Police and or external agencies to access the Auckland Transport ANPR database.
4. Please provide the total number of requests refused.
Yours faithfully,
Mason
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora Mason,
Auckland Transport (AT) acknowledges receipt of your request for official
 information dated Sunday the 26^th of March 2023 in relation to number
 plate recognition data.
We hope to respond to your request as soon as possible, but not later than
 the 26^th of April 2023, which is 20 working days after the day your
 request was received. If we aren’t able to respond to your request by
 then, we will notify you of an extension of that timeframe.
Your case is being managed by Anna, who is one of our LGOIMA Business
 partners. If you have any further queries, you can contact the team on
 (09) 355 3553 during business hours, quoting Local Government Official
 Information request number CAS-706856-W4T3V8.
Ngâ mihi,
Peter | Customer Care Coordinator
 Customer Care| Case Management
 Level 5, 20 Viaduct Harbour Avenue, Auckland 1010
 P 09 355 3553
 [1]www.at.govt.nz
Visit [2]Auckland flood-impacted road repair and recovery programme for
 information regarding road closures and AT’s recovery and repair programme
 Visit Waka Kotahi [3]NZTA Traffic Updates for Auckland Region's state
 highways.
 Aucklanders are being kept informed via [4]Auckland Emergency Management
  
From: M B <[FYI request #22265 email]>;
 Received: Sun Mar 26 2023 04:10:07 GMT+1300 (New Zealand Daylight Time)
 To: [email address] <at[Auckland Transport request email]>;
 LGOIMA <at[Auckland Transport request email]>;
 Subject: Official Information request - ANPR Surveillance (4) - Disclosure
 of AT's indefinite database of license plate locations to the Police
Dear Auckland Transport,
Your ANPR database had 622 million records of location data from the 179 ANPR cameras situated in Auckland as of January 2023: OIA response CAS-677040-C1R9J9 ([5]https://urldefense.com/v3/__https://www....)
1. When was the first entry to that 622 million?
It was stated in CAS-677040-C1R9J9 that the Police have been provided access 10 times since June 2021. ([6]https://urldefense.com/v3/__https://www....)
2. Please provide the (a) requested time frames; (b) the number of 'hits' disclosed; and (c) the authority cited for disclosure, for each of those 10 requests.
3. Please provide the total number of requests made by the Police and or external agencies to access the Auckland Transport ANPR database.
4. Please provide the total number of requests refused.
Yours faithfully,
 Mason
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
 [FYI request #22265 email]
Is [Auckland Transport request email] the wrong address for Official Information requests to Auckland Transport? If so, please contact us using this form:
 [7]https://urldefense.com/v3/__https://fyi....
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
 [8]https://urldefense.com/v3/__https://fyi....
If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.
show quoted sections
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora Mason
 
Thank you for your request for information regarding ANPR information.
The LGOIMA requires that we let you know our decision on your request no
 later than 20 working days after the day we received your request.
 Unfortunately, it won’t be possible to meet that time limit and we are
 therefore letting you know of an extension of the time to make our
 decision, to 03 May 2023.
This extension is necessary because consultations within Auckland
 Transport are necessary to make a decision on your request. Therefore, a
 proper response cannot reasonably be made within the original time limit.
 You are able to seek an investigation and review by the Ombudsman of this
 decision. Information about how to make a complaint is available at
 [1]www.ombudsman.parliament.nz or freephone 0800 802 602.
 
Remember, if you need to provide us with more information or if you have
 any questions, you can simply reply to this email leaving the subject line
 as it is.
 
  
  
 Ngā mihi
 Anna 
 LGOIMA Business Partner 
 
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
 
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [3]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [4]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. http://www.ombudsman.parliament.nz/
 2. http://www.at.govt.nz/
 3. https://at.govt.nz/COVID-19
 4. https://covid19.govt.nz/
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora M 
 
I’ve attached the official information you asked for
On 26/03/2023 you asked for ANPR data.
 
I’ve attached a response from Roger Jones, Exec GM Business Technology.
 
Should you believe that we have not dealt with your request appropriately,
 you are able to make a complaint to the Office of the Ombudsman in
 accordance with section 27(3) of the LGOIMA Act and seek an investigation
 and review in regard to this matter.
You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
 freephone 0800 802 602.
 
If you have any further queries, simply reply to this email leaving the
 subject line as it is. We’ll make sure this information is added to your
 case.
 
 
 
Ngā mihi
Anna 
LGOIMA Business Partner 
 
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
 
 
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [3]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [4]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. file:///tmp/www.ombudsman.parliament.nz
 2. file:///tmp/www.at.govt.nz
 3. https://at.govt.nz/COVID-19
 4. https://covid19.govt.nz/
      From: M B
      
    
    Thank you Mr Jones.
The response is missing the authority from the table of ten searches.
In your LGOIMA response for CAS-658036-D0R2K8 Auckland Transport stated "ANPR data is made available only to police either pursuant to warrant or under the LGOIMA." (https://www.documentcloud.org/documents/...)
Please advise what statutory authority, including the section, (Privacy Act, LGOIMA, Search and Surveillance Act etc...) was exercised in each case.
Yours sincerely,
Mason.
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora M B,
Auckland Transport (AT) acknowledges receipt of your request for official
 information dated the 1^st of May 2023 in relation to ANPR data provided
 data to the NZ Police, as specified in your previous case
 CAS-706856-W4T3V8.
We hope to respond to your request as soon as possible, but not later than
 the 29^th of May 2023, which is 20 working days after the day your request
 was received. If we aren’t able to respond to your request by then, we
 will notify you of an extension of that timeframe.
Your case is being managed by Varsha, who is one of our LGOIMA Business
 partners. If you have any further queries, you can contact the team on
 (09) 355 3553 during business hours, quoting Local Government Official
 Information request number CAS-722139-G1G5C7.
Ngā mihi,
Peter | Customer Care Coordinator
 Customer Care| Case Management
 Level 5, 20 Viaduct Harbour Avenue, Auckland 1010
 P 09 355 3553
 [1]www.at.govt.nz
Visit [2]Auckland flood-impacted road repair and recovery programme for
 information regarding road closures and AT’s recovery and repair programme
 Visit Waka Kotahi [3]NZTA Traffic Updates for Auckland Region's state
 highways
Aucklanders are being kept informed via [4]Auckland Emergency Management
  
From: M B <[FOI #22265 email]>;
 Received: Mon May 01 2023 18:34:53 GMT+1200 (New Zealand Standard Time)
 To: [email address] <at[Auckland Transport request email]>;
 LGOIMA <at[Auckland Transport request email]>;
 Subject: Re: Here’s the official information you asked for (case number
 CAS-706856-W4T3V8 ) CRM:0134^t
Thank you Mr Jones.
The response is missing the authority from the table of ten searches.
In your LGOIMA response for CAS-658036-D0R2K8 Auckland Transport stated "ANPR data is made available only to police either pursuant to warrant or under the LGOIMA." ([5]https://urldefense.com/v3/__https://www....)
Please advise what statutory authority, including the section, (Privacy Act, LGOIMA, Search and Surveillance Act etc...) was exercised in each case.
Yours sincerely,
 Mason.
show quoted sections
      From: M B
      
    
    Dear AT Official Information (AT),
I have not made an additional request. This information was requested in my first request but was not provided.
Please amend.
Yours sincerely,
Mason,
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora Mason
 
On 1/05/2023 you asked for information about what statutory authority was
 exercised in ANPR requests. 
 
Please see below response from our Business Technology group. 
 
Please advise what statutory authority, including the section, (Privacy
 Act, LGOIMA, Search and Surveillance Act etc...)  was exercised in each
 case. 
 
 
 Your request is declined under s17(e) of LGOIMA as the information does
 not exist. NZ Police are not required to quote a statutory authority for
 justification every time they request ANPR or CCTV data.  AT’s [1]CCTV
 Management at Auckland Transport webpage notes the overarching exemption
 that covers this situation.
  
 “Auckland Transport is only able to provide CCTV footage to the Police, or
 any other third party, where that is allowed under the Privacy Act.For
 example, Auckland Transport may provide CCTV footage to Police where the
 footage is necessary to support their criminal investigations and not
 providing it to them would prejudice the maintenance of the law.”
The relevant provision is exception (1)(e)(i) in IPP11 in section 22 of
 the Privacy Act.
 
Should you believe that we have not dealt with your request appropriately,
 you are able to make a complaint to the Office of the Ombudsman in
 accordance with section 27(3) of the LGOIMA Act and seek an investigation
 and review in regard to this matter.
 
You can contact the Ombudsman at [2]www.ombudsman.parliament.nz or
 freephone 0800 802 602.
 
Ngā mihi
Varsha 
LGOIMA Business Partner 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[3]www.at.govt.nz
 
From: M B <[FYI request #22265 email]> 
 Sent: Monday, May 1, 2023 6:35 PM
 To: AT Official Information (AT) <[email address]>
 Subject: Re: Here’s the official information you asked for (case number
 CAS-706856-W4T3V8 ) CRM:0134^t
 Thank you Mr Jones. 
 The response is missing the authority from the table of ten searches. 
 In your LGOIMA response for CAS-658036-D0R2K8 Auckland Transport stated
 "ANPR data is made available only to police either pursuant to warrant or
 under the LGOIMA."
 (https://urldefense.com/v3/__https://www....) 
 Please advise what statutory authority, including the section, (Privacy
 Act, LGOIMA, Search and Surveillance Act etc...)  was exercised in each
 case.  
 Yours sincerely,
 Mason.
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [4]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [5]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. https://at.govt.nz/about-us/manuals-guid...
 2. file:///tmp/www.ombudsman.parliament.nz
 3. file:///tmp/www.at.govt.nz
 4. https://at.govt.nz/COVID-19
 5. https://covid19.govt.nz/
      From: M B
      
    
    Dear AT Official Information (AT),
You state that "NZ Police are not required to quote a statutory authority for justification every time they request ANPR ... data. ... Auckland Transport is only able to provide CCTV footage to the Police, ... where that is allowed under the Privacy Act."
You then state that the exception (1)(e)(i) in IPP11 in section 22 of the Privacy Act 2020 provides a wide ranging exception to the privacy act disclosure rules.
IPP 11 was explored by the New Zealand Supreme Court in R v Alsford [2017] NZSC 42. (https://www.courtsofnz.govt.nz/assets/ca...) At [33] of that case, the Court expressed that the "requesting agency [the Police] must provide the holding agency with sufficient information to enable it to reach a reasonably-based view about whether or not the information is required for an authorised purpose. ... it would not be sufficient for the police simply to request information without giving any indication of why it was sought... , the mere fact that police request information will not meet the threshold."
Please provide:
- All correspondence between the New Zealand Police and Auckland Transport related to the 10 searches of the AT ANPR database cited in your previous response. 
- All requests for information (RFI) provided by the Police in relation to the 10 searches of the AT ANPR database cited in your previous response. 
Yours sincerely,
Mason.
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora Mason,
Auckland Transport (AT) acknowledges receipt of your request for official
 information dated the 25^th of May 2023 for correspondence between AT and
 the New Zealand Police.
We hope to respond to your request as soon as possible, but not later than
 the 23^rd of June 2023, which is 20 working days after the day your
 request was received. If we aren’t able to respond to your request by
 then, we will notify you of an extension of that timeframe.
Your case is being managed by Alvin, who is one of our LGOIMA Business
 partners. If you have any further queries, you can contact the team on
 (09) 355 3553 during business hours, quoting Local Government Official
 Information request number CAS-735692-B0M6Z0.
Ngā mihi,
Peter | Customer Care Coordinator
 Customer Care| Case Management
 20 Viaduct Harbour Avenue, Auckland 1010
 P 09 355 3553
 [1]www.at.govt.nz
Visit [2]Auckland flood-impacted road repair and recovery programme for
 information regarding road closures and AT’s recovery and repair programme
 Visit Waka Kotahi [3]NZTA Traffic Updates for Auckland Region's state
 highways
Aucklanders are being kept informed via [4]Auckland Emergency Management
From: M B <[FOI #22265 email]>;
 Received: Thu May 25 2023 16:17:08 GMT+1200 (New Zealand Standard Time)
 To: [email address] <at[Auckland Transport request email]>;
 LGOIMA <at[Auckland Transport request email]>;
 Subject: Re: Here’s the official information you asked for (case number
 CAS-722139-G1G5C7 ) CRM:0054m
Dear AT Official Information (AT),
You state that "NZ Police are not required to quote a statutory authority for justification every time they request ANPR ... data. ... Auckland Transport is only able to provide CCTV footage to the Police, ... where that is allowed under the Privacy Act."
You then state that the exception (1)(e)(i) in IPP11 in section 22 of the Privacy Act 2020 provides a wide ranging exception to the privacy act disclosure rules.
IPP 11 was explored by the New Zealand Supreme Court in R v Alsford [2017] NZSC 42. ([5]https://urldefense.com/v3/__https://www....) At [33] of that case, the Court expressed that the "requesting agency [the Police] must provide the holding agency with sufficient information to enable it to reach a reasonably-based view about whether or not the information is required for an authorised purpose. ... it would not be sufficient for the police simply to request information without giving any indication of why it was sought... , the mere fact that police request information will not meet the threshold."
Please provide:
 - All correspondence between the New Zealand Police and Auckland Transport related to the 10 searches of the AT ANPR database cited in your previous response.
 - All requests for information (RFI) provided by the Police in relation to the 10 searches of the AT ANPR database cited in your previous response.
Yours sincerely,
 Mason.
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [6]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [7]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. http://www.at.govt.nz/
 2. https://at.govt.nz/projects-roadworks/ro...
	https://at.govt.nz/projects-roadworks/ro...
 3. https://www.journeys.nzta.govt.nz/auckla...
	https://www.journeys.nzta.govt.nz/auckla...
 4. https://www.aucklandemergencymanagement....
	https://www.aucklandemergencymanagement....
 5. https://urldefense.com/v3/__https://www....
 6. https://at.govt.nz/COVID-19
 7. https://covid19.govt.nz/
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora M 
 
Thank you for your request for information dated 25/05/2023 about the
 requests for ANPR data specified under case CAS-706856-W4T3V8
The LGOIMA requires that we let you know our decision on your request no
 later than 20 working days after the day we received your request.
 Unfortunately, it won’t be possible to meet that time limit and we are
 therefore letting you know of an extension of the time to make our
 decision, to 30/06/23.
 .
 This extension is necessary because consultations with an internal party
 is necessary to make a decision on your request. Therefore, a proper
 response cannot reasonably be made within the original time limit.
You are able to seek an investigation and review by the Ombudsman of this
 decision. Information about how to make a complaint is available at
 [1]www.ombudsman.parliament.nz or freephone 0800 802 602.
 
 
 
Ngā mihi
Alvin 
LGOIMA Business Partner 
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
 
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [3]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [4]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. http://www.ombudsman.parliament.nz/
 2. http://www.at.govt.nz/
 3. https://at.govt.nz/COVID-19
 4. https://covid19.govt.nz/
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora M 
 
I’m the LGOIMA Business Partner who’s looking into your official
 information request.
My name is Alvin and I’m a LGOIMA Business Partner at Auckland Transport.
 
I’m responsible for looking into the official information request you made
 on 25/05/2023 for all correspondence between AT and the NZ Police in
 relation to the requests for ANPR data specified under case
 CAS-706856-W4T3V8
 
We are granting your request, which means we will provide you with the
 information we hold. We aim to have this information ready by 07 July
 2023, or sooner. 
  
If you need to provide us with more information relevant to your request
 or you have any questions, simply reply to this email leaving the subject
 line as it is. We’ll make sure this information is added to your case.
 
Ngā mihi
Alvin 
LGOIMA Business Partner 
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
 
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [2]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [3]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. http://www.at.govt.nz/
 2. https://at.govt.nz/COVID-19
 3. https://covid19.govt.nz/
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora M 
 
Hope this email finds you well. i have compiled the document that you
 requested, however we are still consulting with an external party.
 
I hope to respond to you by 14/07/2023 or sooner.
 
 
Ngā mihi
Alvin 
LGOIMA Business Partner 
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
 
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [2]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [3]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. http://www.at.govt.nz/
 2. https://at.govt.nz/COVID-19
 3. https://covid19.govt.nz/
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora M 
 
The LGOIMA requires that we let you know our decision on your request no
 later than 20 working days after the day we received your request.
 Unfortunately, it won’t be possible to meet that time limit and we are
 therefore letting you know of an extension of the time to make our
 decision, to 28/07/2023
 .
 This extension is necessary because consultations with an external party
 is necessary to make a decision on your request. Therefore, a proper
 response cannot reasonably be made within the original time limit.
You are able to seek an investigation and review by the Ombudsman of this
 decision. Information about how to make a complaint is available at
 [1]www.ombudsman.parliament.nz or freephone 0800 802 602.
  
If you need to provide us with more information relevant to your request
 or you have any questions, simply reply to this email leaving the subject
 line as it is. We’ll make sure this information is added to your case.
 
 
 
Ngā mihi
Alvin 
LGOIMA Business Partner 
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
 
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [3]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [4]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. http://www.ombudsman.parliament.nz/
 2. http://www.at.govt.nz/
 3. https://at.govt.nz/COVID-19
 4. https://covid19.govt.nz/
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora M 
 
I’ve attached the official information you asked for. 
On 25/05/2023 you asked for all correspondence between AT and the NZ
 Police in relation to the requests for ANPR data specified under case
 CAS-706856-W4T3V8.
 
Please see attached LGOIMA response letter from Roger Jones. you will
 access all information via this shared link [1]OneDrive_2_27-07-2023.zip
 
Please note some information such as names and contact numbers have been
 withheld under section 7(2)(a) of the LGOIMA, to protect the privacy of
 natural persons. 
 
Should you believe that we have not dealt with your request appropriately,
 you are able to make a complaint to the Office of the Ombudsman in
 accordance with section 27(3) of the LGOIMA Act and seek an investigation
 and review in regard to this matter.
You can contact the Ombudsman at [2]www.ombudsman.parliament.nz or
 freephone 0800 802 602.
 
If you have any further queries, simply reply to this email leaving the
 subject line as it is. We’ll make sure this information is added to your
 case.
 
 
 
Ngā mihi
Alvin 
LGOIMA Business Partner 
 
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[3]www.at.govt.nz
 
 
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [4]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [5]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. https://aucklandtransport.sharepoint.com...
 2. file:///tmp/www.ombudsman.parliament.nz
 3. file:///tmp/www.at.govt.nz
 4. https://at.govt.nz/COVID-19
 5. https://covid19.govt.nz/
      From: M B
      
    
    Dear AT Official Information (AT),
The link is not publicly accessible. Please respond with the information as an attachment rather than a drive link.
Yours sincerely,
Mase.
        From: Alvin Kumar (AT)
        Auckland Transport
      
    
    Good morning M
 
Apologies for this inconvenience, I have now downloaded theses documents
 and have attached them in this email.
 
 
Alvin Kumar | LGOIMA Business Partner
 Customer Care Engagement | Customer Experience
 Auckland Transport
 20 Viaduct Harbour Avenue, Auckland 1010
 [1]www.at.govt.nz
 
 
 
From: AT Official Information (AT) <[email address]>
 Sent: Monday, July 31, 2023 2:45 PM
 To: Alvin Kumar (AT) <[email address]>
 Subject: FW: Re: Here’s the official information you asked for (case
 number CAS-735692-B0M6Z0 ) CRM:0194Nw
 
Hi Alvin 
 
Hope your day is going well. 
 
Please see below a follow up from MB re their case CAS-735692-B0M6Z0.
Ngā mihi,
Peter | Customer Care Coordinator
 Customer Care| Case Management
 20 Viaduct Harbour Avenue, Auckland 1010
 P 09 355 3553
 [2]www.at.govt.nz
Visit [3]Auckland flood-impacted road repair and recovery programme for
 information regarding road closures and AT’s recovery and repair programme
 Visit Waka Kotahi [4]NZTA Traffic Updates for Auckland Region's state
 highways
Aucklanders are being kept informed via [5]Auckland Emergency Management
  
From: M B <[6][FOI #22265 email]>;
 Received: Fri Jul 28 2023 16:21:36 GMT+1200 (New Zealand Standard Time)
 To: [7][email address]
 <[8]at[Auckland Transport request email]>; LGOIMA
 <[9]at[Auckland Transport request email]>;
 Subject: Re: Here’s the official information you asked for (case number
 CAS-735692-B0M6Z0 ) CRM:0194Nw
Dear AT Official Information (AT),
 
The link is not publicly accessible. Please respond with the information as an attachment rather than a drive link.
 
Yours sincerely,
Mase.
 
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Things to do with this request
- Add an annotation (to help the requester or others)
 - Download a zip file of all correspondence (note: this contains the same information already available above).
 

