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Information regarding the removal of the Ostend Road/Wharf Road bus route on Waiheke Island

Hana Blackmore made this Official Information request to Auckland Council

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From: Hana Blackmore

Dear Auckland Council,

Would you please supply for the years 2019, 2020 and to date, a copy of:

1. All meetings and workshop minutes, briefings, notes, correspondence and relevant material and documents both formal and informal between Auckland Transport and their personnel and Waiheke Local Board and members regarding Auckland Transport's removal of the bus route on Ostend Road/Wharf Road and its re-direction down Belgium Street as new service 50A.

2. This material to include all surveys/data/notes etc supplied re this route including the "temporary loop solution" implemented by Auckland Transport from December 2019 to January 2021.

3. This material should NOT include documents and correspondence relating to a privacy complaint regarding the bus petition presented to the Waiheke Local Board in December 2019.

Yours faithfully,

Hana Blackmore

Link to this

From: Official Information
Auckland Council

Thank you for contacting Auckland Council’s Privacy and Official
Information Team. This email is to acknowledge that we have received your
correspondence.

 

If you have made a request for official information, we will make and
communicate a decision on your request within 20 working days (this is a
maximum timeframe).

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

If your email can be answered directly by a council department, we may
refer it to that department. We will get back to you to let you know we
have done this.

 

Ngâ mihi,

 

The Privacy & Official Information Team

[1]Auckland Council has your summer sorted.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. https://ourauckland.aucklandcouncil.govt...

Link to this

From: Official Information
Auckland Council

Dear Hana

 

Thank you for your request for information related to correspondence
between AT and Waiheke Local board regarding the removal of the Ostend
Road/Wharf Road bus route on Waiheke Island.

 

I can advise that in accordance with section 12 of the Local Government
Official Information and Meetings Act 1987 (LGOIMA) we have transferred
your request to Auckland Transport to respond directly.

If you would like to contact Auckland Transport, their contact details
are:  AT Official Information (AT) ([1][email address])

Auckland Transport will respond to you within 20 working days of receipt
of your request.

If you have any further queries, please contact us at 09 301 0101 or email
[2][Auckland Council request email]

 

 

Kind regards

The Privacy & LGOIMA team

Auckland Council

 

From: Hana Blackmore <[FOI #14556 email]>
Sent: Thursday, 28 January 2021 9:42 AM
To: Official Information <[email address]>
Subject: Official Information request - Information regarding the removal
of the Ostend Road/Wharf Road bus route on Waiheke Island

 

Dear Auckland Council,

 

Would you please supply for the years 2019, 2020 and to date, a copy of:

 

1.  All meetings and workshop minutes,  briefings, notes, correspondence
and relevant material and documents both formal and informal between
Auckland Transport and their personnel and Waiheke Local Board and members
regarding Auckland Transport's  removal of the bus route on Ostend
Road/Wharf Road and its re-direction down Belgium Street as new service
50A.

 

2.  This material to include all surveys/data/notes etc supplied re this
route including the "temporary loop solution" implemented by Auckland
Transport from December 2019 to January 2021.

 

3.  This material should NOT include documents and correspondence relating
to a privacy complaint regarding the bus petition presented to the Waiheke
Local Board in December 2019.

 

Yours faithfully,

 

Hana Blackmore

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[3][FOI #14556 email]

 

Is [4][Auckland Council request email] the wrong address for
Official Information requests to Auckland Council? If so, please contact
us using this form:

[5]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

show quoted sections

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From: Hana Blackmore

Dear Official Information,

I do not want this request to be transferred to Auckland Transport ... I require the information from Auckland Council/Waiheke Local Board, what THEY hold, which may include internal notes/briefings/correspondence etc not necessarily copied to Auckland Transport.

If this makes it difficult, please advise whether I need to amend my request, and/or send two separate requests, one to Council and one to Auckland Transport.

Yours sincerely,

Hana Blackmore

Link to this

From: Official Information
Auckland Council

Thank you for contacting Auckland Council’s Privacy and Official
Information Team. This email is to acknowledge that we have received your
correspondence.

 

If you have made a request for official information, we will make and
communicate a decision on your request within 20 working days (this is a
maximum timeframe).

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

If your email can be answered directly by a council department, we may
refer it to that department. We will get back to you to let you know we
have done this.

 

Ngâ mihi,

 

The Privacy & Official Information Team

[1]Auckland Council has your summer sorted.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. https://ourauckland.aucklandcouncil.govt...

Link to this

From: Official Information
Auckland Council


Attachment LGOIMA and Privacy Information Sheet 2017.pdf
265K Download View as HTML


Dear Hana,

 

Thank you for your request for information about:

 

All information (internal notes/briefings/correspondence etc not
necessarily copied to Auckland Transport) held by the Waiheke Local Board
relating to the removal of the Ostend  Road/Wharf Road bus route on
Waiheke Island, for the period 1 Jan 2019 - 28 Jan 2021.”

 

I have attached an information sheet on our processes and requirements
under the Local Government Official Information and Meetings Act 1987.

 

We will respond to your request as soon as possible and in any event no
later than 20 working days after the day your request was received. 

 

If you have further questions please feel free to contact Norma Tinai
([1][email address]) on 09 301 0101, quoting
reference 8140008017.

Kind regards,

The Privacy and LGOIMA team

Auckland Council

 

From: Hana Blackmore <[FOI #14556 email]>
Sent: Thursday, 28 January 2021 4:42 pm
To: Official Information <[email address]>
Subject: RE: Official Information request - Information regarding the
removal of the Ostend Road/Wharf Road bus route on Waiheke Island

 

 

AH 29/1 to discuss

 

 

Dear Official Information,

 

I do not want this request to be transferred to Auckland Transport ... I
require the information from Auckland Council/Waiheke Local Board, what
THEY hold, which may include internal notes/briefings/correspondence etc
not necessarily copied to Auckland Transport.

 

If this makes it difficult, please advise whether I need to amend my
request, and/or send two separate requests, one to Council and one to
Auckland Transport.

 

Yours sincerely,

 

Hana Blackmore

 

show quoted sections

Link to this

From: Hana Blackmore

Dear Official Information,

Thank you for your response which has no explanation attached to it.

Is this a new/separate request instead of my original? And/or have you still transferred my original request to Auckland Transport and this 'response' is supplemental?

Either way this "suggested request" is completely unsatisfactory and does NOT cover the extent of my original information request.

Therefore I reiterate my previous response that I do not want this request to be transferred to Auckland Transport ... I require the FULL information that Auckland Council and the Waiheke Local Board hold.

.
Yours sincerely,

Hana Blackmore

Link to this

From: Official Information
Auckland Council

Thank you for contacting Auckland Council’s Privacy and Official
Information Team. This email is to acknowledge that we have received your
correspondence.

 

If you have made a request for official information, we will make and
communicate a decision on your request within 20 working days (this is a
maximum timeframe).

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

If your email can be answered directly by a council department, we may
refer it to that department. We will get back to you to let you know we
have done this.

 

Ngâ mihi,

 

The Privacy & Official Information Team

[1]Auckland Council has your summer sorted.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. https://ourauckland.aucklandcouncil.govt...

Link to this

From: Official Information
Auckland Council

Kia ora Hana,

 

Thank you for your further correspondence. Upon reflection, perhaps we had
misinterpreted your original request, that was transferred to Auckland
Transport. Could you please confirm your request is for :-

 

“All information held by Auckland Council and the Waiheke Local Board,
relating to the removal of the Ostend Road/Wharf Road bus route and its
re-direction down Belgium Street as new service 50A. This should:

o include all meetings and workshop minutes, briefings, notes,
correspondence and relevant material and documents both formal and
informal shared with Auckland Transport.
o include all surveys/data/notes etc supplied re this route including
the "temporary loop solution" implemented by Auckland Transport from
December 2019 to January 2021.
o exclude documents and correspondence relating to a privacy complaint
regarding the bus petition presented to the Waiheke Local Board in
December 2019.
o be for the period 1 Jan 2019 - 28 Jan 2021.”

 

We look forward to your clarification at the earliest opportunity please.
If you have any further questions please feel free to contact me directly
on 09 301 0101, quoting reference 8140008017.

 

Ngā mihi,

 

Norma Tinai I Senior Privacy & Official Information Business Partner
Governance Services
Ph 09 301 0101
Auckland Council, Level 25, 135 Albert Street, Auckland
Visit our website: [1]www.aucklandcouncil.govt.nz

 

 

show quoted sections

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From: AT Official Information (AT)

Kia ora Hana,
 
My name is Cameron and I’m a LGOIMA Business Partner at Auckland
Transport. I’m responsible for looking into the official information
request you made on 28/01/2021.
Please note that your request was transferred to us by council.

As your request is for information that is not available straight away, we
need to treat it as an official information request. This means that we
follow the rules of the Local Government Official Information and Meetings
Act 1987 (LGOIMA)
 
Update
I can confirm that Auckland Transport can supply you the requested
information, however, its estimated to take over 25hr to collate. Auckland
Transport gives 5hrs free, I would like to avoid any charges and been
advised that we could supply all the information provided to the Waiheke
Local Board.

Please let me know if this would this be acceptable or if you would like
to discuss the request.

Ngā mihi
Cameron 
LGOIMA Business Partner 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
[2]https://at.govt.nz/media/383477/atlogo.jpg

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

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From: Hana Blackmore

Dear Norma Tinai

Thank you for your response. Your re-written interpretation of this request is still not quite accurate. I have therefore amended my original request in line with your response. See below. Please advise any problems with Auckland Council now supplying this information. Many thanks.
======================================
Would you please supply:

All information held by the Waiheke Local Board relating to the removal of the Ostend Road/Wharf Road bus route by Auckland Transport and its re-direction down Belgium Street as new service 50A. This should:

1. Include all meetings and workshop minutes, briefings, notes, correspondence and relevant material and documents both formal and informal between Waiheke Local Board and Auckland Transport including their relevant staff.

2. Include all surveys/data/notes etc supplied re this route including the "temporary loop solution" implemented by Auckland Transport from December 2019 to January 2021.

3. Exclude documents and correspondence relating to a privacy complaint regarding the bus petition presented to the Waiheke Local Board in December 2019.

be for the period 1 Jan 2019 - 28 Jan 2021.”

Yours sincerely,

Hana Blackmore

Link to this

From: Official Information
Auckland Council

Thank you for contacting Auckland Council’s Privacy and Official
Information Team. This email is to acknowledge that we have received your
correspondence.

 

If you have made a request for official information, we will make and
communicate a decision on your request within 20 working days (this is a
maximum timeframe).

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

If your email can be answered directly by a council department, we may
refer it to that department. We will get back to you to let you know we
have done this.

 

Ngâ mihi,

 

The Privacy & Official Information Team

[1]Auckland Council has your summer sorted.

CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.

References

Visible links
1. https://ourauckland.aucklandcouncil.govt...

Link to this

From: AT Official Information (AT)


Attachment image.jpeg.jpg
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Hi Hana,

Please ignore my previous email. Council has advised on a retraction of
their transfer.

Apologies for any confusion.

kind regards
Cameron Kirchoff | LGOIMA – Business Partner
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image003.jpg@01D52062.0ED40F00
[5]cid:image002.jpg@01D2927A.134A0850[6]cid:image003.jpg@01D2927A.134A0850 [7]cid:image004.jpg@01D2927A.134A0850 [8]cid:image005.jpg@01D2927A.134A0850[9]cid:image006.jpg@01D2927A.134A0850

------------------- Original Message

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From: Official Information
Auckland Council

Kia ora Hana,

 

Thank you for your call today and for providing the below clarification.

 

Auckland Council will make and communicate its decision on your request
within 20 working days, which is by 10 March 2021.

 

If you have any questions, please feel free to contact me on 09 301 0101
quoting reference 8140008017. 

 

Ngā mihi,

 

Norma Tinai I Senior Privacy & Official Information Business Partner
Governance Services
Ph 09 301 0101
Auckland Council, Level 25, 135 Albert Street, Auckland
Visit our website: [1]www.aucklandcouncil.govt.nz

 

show quoted sections

Link to this

Auckland Council


Attachment Final response bundle 8140008017.zip
25.8M Download


Kia ora Hana,

Please find attached a response for information requested under the Local Government Official Information and Meetings Act 1987.

If you have any further queries, please do not hesitate to contact me.

Ngā mihi,

Norma Tinai
Privacy & Official Information Business Partner
Auckland Council
[Go to ourauckland.nz/greenspaces to explore Auckland’s green spaces.]<https://ourauckland.aucklandcouncil.govt...>

CAUTION: This email message and any attachments contain information that may be confidential and may be LEGALLY PRIVILEGED. If you are not the intended recipient, any use, disclosure or copying of this message or attachments is strictly prohibited. If you have received this email message in error please notify us immediately and erase all copies of the message and attachments. We do not accept responsibility for any viruses or similar carried with our email, or any effects our email may have on the recipient computer system or network. Any views expressed in this email may be those of the individual sender and may not necessarily reflect the views of Council.

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From: Hana Blackmore

Dear Auckland Council,

Thank you for your response of 10 March 2021 to my OIA request of January 28th 2021 (amended with agreement on 10th February 2021). Apologies for the delay in getting back to you – it has taken me a while to follow through on these. I would appreciate a more detailed trawl for the information I requested in my OIA.

There are numerous missing documents, memos, reports and correspondence that were not included in your response. These fall into two areas of information.

Firstly, relevant briefing material presented by Auckland Transport to Local Board (LB) meetings and workshops. Auckland Transport (AT) attends numerous workshops with Waiheke LB and present reports and memorandums at virtually all of the monthly LB meetings.

To assist, the following meetings are those at which I am aware relevant AT material was presented or discussed.

LB Workshop – 21 February 2019
LB Meeting – 28 February 2019
LB Workshop – 14 March 2019
LB Meeting – 23 May 2019
LB Transport Forum Meeting – 30 May 2019
LB Workshop – 20 June 2019
LB Meeting – 27 June 2019
LB Workshop – 12 Sept 2019
LB Meeting – 12 Sept 2019
LB Special AT meeting/workshop – 6 November 2019
LB Meeting – 4 December 2019
LB Workshop – 26 February 2020
LB Meeting – 26 February 2020
LB Workshop – 8 April 2020
LB Workshop – 22 April 2020
LB Meeting – 22 April 2020
LB Meeting – 27 May 2020
LB Transport Forum Meeting – 17 June 2020
LB Meeting – 24 June 2020
LB Workshop – 16 Sept 2020
LB Meeting – 23 Sept 2020

Secondly, I am also aware of numerous emails between AT personnel and the LB including reports and memorandums that do not appear to have been tabled in LB meetings or workshops. Please supply the following if not included in the meetings material above. Of prime relevance are:

1. April 2019 - AT publication “Waiheke New Network- consultation summary and decisions report”
2. 6 May 2019 – correspondence from AT to LB Chair – “New bus routes: South Ostend Road”. Please also supply the original letter from the LB Chair to AT requesting this information.
3. November 2019 – correspondence between Mayor Goff, AT CEO Shane Ellison, and LB Chair including responses re bus route cut.
4. December 2019 – correspondence between AT’s Chairman Wayne Donnelly and CEO Shane Ellison and LB Chair re LB meetings and LB resolution re bus route cut.
5. January/February 2020 – copy of Gravitas “Waiheke Island Bus Network – Customer Satisfaction Survey” – and subsequent raw data and analysis and/or report.
6. 3 February 2020 – Formal response from AT to LB Chair re LB resolution to revert to former bus timetables.
7. 19 February 2020 – Memorandum from AT to LB re Proposed Community Solutions to the Waiheke Bus Services.
8. 21 February 2020 – LB correspondence to Hana Blackmore re the above two documents.
9. 14 May 2020 – Memorandum from AT to LB re discontinuation of service to Ostend and Wharf road bus route.
10. 27 May 2020 – AT’s “Waiheke 10 Years Transport Plan” presented at LB Meeting.
11. 27 May 2020 – AT report and memorandum to remove services to Ostend and Wharf road bus route and minutes noting request opposed.
12. 4 June 2020 – Copy of “action sheets relating to AT from the 27 May 2020 meeting” noted in previous OIA email response of this date.
13. 15 September 2020 – Copy of LB memo “from Edward Newbigin regarding upcoming changes to Waiheke bus and ferry services” noted in email correspondence from AT in previous OIA response of this date.
14. 18 September 2020 – AT Media Release re changes to public transport services.
15. 24 September 2020 – Copy of the “brief on the background of AT’s decision” as noted in LB email correspondence in previous OIA response of this date.

Material supplied should not be limited to that listed above, but should include any relevant correspondence and information related to them and not necessarily known to me. Thank you for your assistance.

Yours sincerely,

Hana Blackmore

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