Kia ora Andrew,

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 4 December 2024 for all correspondence, plans and
evidence for the decision-making process for the changes, and why local
householders were not informed until a week before the works began in
relation to bus stop 1188 upgrade at 28 Junction Road, Waiheke Island.

 

We hope to respond to your request as soon as possible, but no later than
23^rd of January 2025, which is 20 working days after the day your request
was received.  Please be advised that the period from 20th December
2024 to 10th January 2025 is not included as working days, in accordance
with the Local Government Official Information Meetings Act 1987 (LGOIMA).

Your case is being managed by Anna, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-1023105-N4L7Z8.

 

Ngā mihi, 

 

Ane | Customer Care Coordinator 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

show quoted sections

Good morning Andrew,

I refer to your request for information requesting correspondence and
documentation around the decision to upgrade the bus stop 1188 on Waiheke.

 

With regards to the communication/email portion, to ensure we provide you
with the information you are requesting, do you have more specific
timeframes in mind that we can pull communication for? 

 

I look forward to your response.

 

Kind regards,

Anna.

 

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

Kia ora Andrew, 

 

I’ve attached the official information you asked for

On 4/12/2024  you asked for correspondence in relation to bus stop 1188
upgrade at 28 Junction Road, Waiheke Island.

 

I’ve attached a response from Phil Wratt - Engagement Manager, Customer
Care.

 

Access to the binder of correspondence is contained within the response.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz

Kia ora Andrew,

 

I’ve attached the official information you asked for

On 4/12/2024 you asked for correspondence in relation to bus stop 1188
upgrade at 28 Junction Road, Waiheke Island.
 
I’ve attached a response from Phil Wratt - Engagement Manager, Customer
Care.
 
Access to the binder of correspondence is contained within the response.

 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz

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