NZ Citizenship timeframe

Daniel made this Official Information request to Department of Internal Affairs

The request was successful.

From: Daniel

Dear Department of Internal Affairs,

As i got the reply from one of your staff Aline (Customer Services Officer) underneath are some points to raise :

Aline : We were also prioritizing essential identity services including birth and
death registration, registration of citizenship by descent, and issuing

Before COVID, i assume citizenship department already have these identity services to workon as well when the processing times are less (3-5 months) ?

Aline: As a direct consequence of Covid-19, the number of citizenship
applications has significantly increased since March and a number of
Citizenship Officers were unable to work from the office.

Can you please put some light on data from last 3 years(including current year) how much citizenship applications has significantly increased?

First of all the applications increase because there was no application processed from March to May or June. So obviously this will make an significant increase. If department worked from Work from home the number will not increase.

As we are in modern era and also whole NZ is working from home who can, I assume Department of Internal Affairs doesn't have a way or enough resources to Work from home while COVID?

And i also didn't the get the reply for when the processing times are going normal (3-5 months)?

Yours faithfully,

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From: OIA
Department of Internal Affairs

Hi Daniel,

Your enquiry was accepted as an Official Information Act request. This means that the Department will provide its answer as soon as practicable but by no later than twenty working days after receiving it, and you will have recourse to the rights and protections of the Official Information Act 1982.

I have noted your additional questions below. These have now been added to your request and the Department's response will address both your original question and your new questions.

The Department's response will be provided as soon as practicable and by no later than 20 January 2021. (Official Information Act servicing is closed annually from 25 December to 15 January inclusive)

Ngâ mihi,

Michelle Reed | Lead Advisor – Official Correspondence 
Te Urungi - Organisational Strategy and Performance
Te Tari Taiwhenua - The Department of Internal Affairs
45 Pipitea St | PO Box 805, Wellington 6140, New Zealand |

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From: SDO Official Correspondence
Department of Internal Affairs

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Attachment OIA 2021 0305 response.pdf
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Attachment OIA 2021 0305 Appendix A for release.pdf
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Attachment OIA 2021 0305 Appendix B for release.pdf
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Tēnā koe Daniel,


Please see attached for the response to your Official Information Act 1982


Ngā mihi,


Louise Walton [1](she/her)

Advisor Official Correspondence | Branch Development and Support | Te Waka

Service Delivery and Operations|Kāwai ki te Iwi
The Department of Internal Affairs | Te Tari Taiwhenua 





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