Kia ora Nic,

Thank you for your email requesting all complaints submitted to Creative New Zealand (officially and via employee channels), please include any complaints regarding on-goingly funded organizations.

While the Official Information Act provides for a response to be made within 20 working days ie 15 June 2020* we hope to be in touch with a response before then.

Please note this response date takes into account Queen's Birthday (1 June 2020).

Please don’t hesitate to contact me if you have questions about our request process.

Ngâ mihi
Pip O’Flaherty
Senior Adviser Organisational Performance
Kaiârahi Matua Whakatakoto Mahere, Pûrongo
Working hours: 9.30 am to 2.30 pm Monday to Thursday

E: pip.o’[email address] | W: creativenz.govt.nz
Level 2, 2-12 Allen Street, Te Aro, Wellington 6011
PO Box 3806, Wellington 6140
 

-----Original Message-----
From: Nic Lane <[FOI #12851 email]>
Sent: Friday, 15 May 2020 10:44 PM
To: Info (Web Page Address) <[email address]>
Subject: Official Information request - Complaints submitted over the last three years

Dear Arts Council of New Zealand Toi Aotearoa,

I request all complaints submitted to Creative New Zealand (officially and via employee channels), please include any complaints regarding on-goingly funded organizations.

Within the log please supply any comments and include subsequent action taken to remediate issues identified and timelines involved.

I understand your policies currently ensure the disposal of these records within three years, potentially this doesn't help improve performance if you're not transparent with your reporting.

I understand names should be retracted for the purposes of privacy.

Yours faithfully,

Nic Lane

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This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #12851 email]

Is [Creative NZ request email] the wrong address for Official Information requests to Arts Council of New Zealand Toi Aotearoa? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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Dear Nic,

Official information request for the Creative New Zealand complaints log for complaints submitted over the last three years.

I refer to your official information request dated 15 May for information related to Creative New Zealand job descriptions.

The Official Information Act requires that we advise you of our decision on your request no later than 20 working days after the day we received your request. Unfortunately, it will not be possible to meet that time limit and we are therefore writing to notify you of an extension of the time to make our decision, to 19 June.

You have the right to seek an investigation and review by the Ombudsman of this decision. Information about how to make a complaint is available at http://www.ombudsman.parliament.nz or freephone 0800 802 602.

If you wish to discuss any aspect of your request with us, including this decision, please feel free to contact me on 0276677024 or by email.

Ngâ mihi
Pip O’Flaherty
Senior Adviser Organisational Performance
Kaiârahi Matua Whakatakoto Mahere, Pûrongo
Working hours: 9.30 am to 2.30 pm Monday to Thursday

[mobile number]
E: pip.o’[email address] | W: creativenz.govt.nz
Level 2, 2-12 Allen Street, Te Aro, Wellington 6011
PO Box 3806, Wellington 6140
 

-----Original Message-----
From: Nic Lane <[FOI #12851 email]>
Sent: Friday, 15 May 2020 10:44 PM
To: Info (Web Page Address) <[email address]>
Subject: Official Information request - Complaints submitted over the last three years

Dear Arts Council of New Zealand Toi Aotearoa,

I request all complaints submitted to Creative New Zealand (officially and via employee channels), please include any complaints regarding on-goingly funded organizations.

Within the log please supply any comments and include subsequent action taken to remediate issues identified and timelines involved.

I understand your policies currently ensure the disposal of these records within three years, potentially this doesn't help improve performance if you're not transparent with your reporting.

I understand names should be retracted for the purposes of privacy.

Yours faithfully,

Nic Lane

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #12851 email]

Is [Creative NZ request email] the wrong address for Official Information requests to Arts Council of New Zealand Toi Aotearoa? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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hide quoted sections

Kia ora Nic,

Thank you for your patience.

The information you have requested is attached.

Please don't hesitate to contact me if you have any questions.

Ngâ mihi
Pip O’Flaherty
Senior Adviser Organisational Performance
Kaiârahi Matua Whakatakoto Mahere, Pûrongo
Working hours: 9.30 am to 2.30 pm Monday to Thursday

E: pip.o’[email address] | W: creativenz.govt.nz
Level 2, 2-12 Allen Street, Te Aro, Wellington 6011
PO Box 3806, Wellington 6140
 

-----Original Message-----
From: Nic Lane <[FOI #12851 email]>
Sent: Friday, 15 May 2020 10:44 PM
To: Info (Web Page Address) <[email address]>
Subject: Official Information request - Complaints submitted over the last three years

Dear Arts Council of New Zealand Toi Aotearoa,

I request all complaints submitted to Creative New Zealand (officially and via employee channels), please include any complaints regarding on-goingly funded organizations.

Within the log please supply any comments and include subsequent action taken to remediate issues identified and timelines involved.

I understand your policies currently ensure the disposal of these records within three years, potentially this doesn't help improve performance if you're not transparent with your reporting.

I understand names should be retracted for the purposes of privacy.

Yours faithfully,

Nic Lane

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #12851 email]

Is [Creative NZ request email] the wrong address for Official Information requests to Arts Council of New Zealand Toi Aotearoa? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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hide quoted sections

Kia ora

 

I'm away from work and will be back in the office on Monday. Please
contact Elizabeth Beale on [email address] if your
query is urgent.

 

Ngā mihi

Pip

 

No problem at all Nic. That should be all of your requests to date.

Please don't hesitate to contact me for further clarification. If you do have questions I'm very happy to chat.

Noho haumaru mai rā.

Ngā mihi
Pip O’Flaherty
Senior Adviser Organisational Performance
Kaiārahi Matua Whakatakoto Mahere, Pūrongo
Working hours: 9.30 am to 2.30 pm Monday to Thursday

[mobile number]
E: pip.o’[email address] | W: creativenz.govt.nz
Level 2, 2-12 Allen Street, Te Aro, Wellington 6011
PO Box 3806, Wellington 6140
 

-----Original Message-----
From: Nic Lane [mailto:[FYI request #12851 email]]
Sent: Friday, 19 June 2020 9:25 AM
To: Pip O'Flaherty
Subject: Re: Official Information request - Complaints submitted over the last three years

Thanks for this,

N

-----Original Message-----

Kia ora Nic,

Thank you for your patience.

The information you have requested is attached.

Please don't hesitate to contact me if you have any questions.

Ngâ mihi
Pip O’Flaherty
Senior Adviser Organisational Performance
Kaiârahi Matua Whakatakoto Mahere, Pûrongo
Working hours: 9.30 am to 2.30 pm Monday to Thursday

E: pip.o’[email address] | W: creativenz.govt.nz
Level 2, 2-12 Allen Street, Te Aro, Wellington 6011
PO Box 3806, Wellington 6140
 

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #12851 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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hide quoted sections