This is an HTML version of an attachment to the Official Information request 'Complaints submitted over the last three years'.
Number
From 
Complaint handled by 
Date Received
Date replied/ 
Complaint subject 
Final action taken 
resolved 
39
Pip O'Flaherty 
15 November 2017
5 December 2017
Questioning guidelines and funding criteria for  Response letter sent clarifying guidelines and criteria. No 
an application from a Tertiary Education 
further action taken. 
Organisation 
40
Pip O'Flaherty 
22 January 2018
12 February 2018
Objection to Arts Grants funding criteria 
Response letter sent clarifying guidelines and criteria. No 
further action taken. 
41
Pip O'Flaherty 
7 June 2018
11 July 2018
Objection to Arts Grants funding criteria 
Response letter sent clarifying guidelines and criteria. No 
further action taken. 
42
Pip O'Flaherty 
30 July 2018
Withdrawn
Customer service issue
Complaint withdrawn.
43
Pip O'Flaherty 
15 October 2018
19 October 2018
Creative New Zealand decision-making 
Response letter sent clarifying decision-making process 
process for Prime Minister's Awards for 
for Prime Minister's Awards for Literary Achievement. No 
Literary Achievement
further action taken. 
Pip O'Flaherty 
24 February 2020
1 April 2020
Intellectual property complaint against a 
Response letter sent recommending complainant seek 
Creative New Zealand-funded project
legal advice if required. No further action taken.
44
Pip O'Flaherty 
27 February 2019
23 May 2019
Complaint against a Creative New Zealand-
Response letter sent confirming Creative New Zealand 
funded organisation
complaints-handling process and outcomes. No further 
action taken. 
45
Pip O'Flaherty 
27 February 2019
23 May 2019
Complaint against a Creative New Zealand-
Response letter sent confirming Creative New Zealand 
funded organisation
complaints-handling process and outcomes. No further 
action taken. 
46
Pip O'Flaherty 
9 May 2019
1 August 2019
Funding result of Toi Rangatahi Funding 
Response letter sent offering face-to-face meeting with 
Round 
Creative New Zealand staff. No further action taken.
47
Pip O'Flaherty 
15 May 2020
3 June 2020
Funding result of Arts Continuity Grant round  Response letter sent confirming we have reviewed the 
decision-making process and are satified with the final 
decision. No further action taken. 

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