Requests similar to 'Call Centre Disconnection Policies'
Number of Work and Income contact centre calls abandoned due to wait times
Follow up sent to Ministry of Social Development by Don Thompson on .
Partially successful.
Ngā mihi for the reply.
In response to your reply:
Re #1) "Please advise how many calls to the Work and Income Call Centre 0800 number (0800 559...
Drivers Licenses not being accepted as a form of Identification
Response by Ministry of Social Development to James Welsh on .
Successful.
IN-CONFIDENCE
Tçnâ koe James Welsh,
Thank you for your email received 27 August 2025, under the Official Information Act 1982. Your request has been...
MSD Policy and Client Hardship Related to Benefit Reductions following moving house / downsizing
Request sent to Ministry of Social Development by James Welsh on .
Withdrawn by the requester.
Context: WINZ recommends clients to downsize / move house to reduce costs, but don't tell you or warn you that your benefit will be reduced as a res...
One Housing Rule for Ministers, Another for Everyone Else?
Response by Ministry of Social Development to James Welsh on .
Awaiting classification.
IN-CONFIDENCE
Tēnā koe James Welsh
Thank you for your email received 22 May 2026, under the Official Information Act 1982. Your request has been forw...
Random Contactless Payments Deductions / Extremely Poor Handling from AT Hop Staff
Request sent to Auckland Transport by James Welsh on .
Information not held.
I am writing with concerns about the inability to process refunds through the "Contactless Payment" system in a reasonable time-frame, and what effo...
Tçnâ koe T Barnett,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Offi...
Communication on Dosh app and MSD
Response by Ministry of Social Development to Felix Lee on .
Successful.
Tçnâ koe Felix Lee
Please find attached the Ministry’s response to your Official Information
Act request.
Ngâ mihi,
Official and Par...
Speed Camera in Blue Volkswagen van rego. LRZ138
Follow up sent to New Zealand Police by Geoff. Waterhouse on .
Successful.
I am writing further to my previous e mail in response to your reply. I forgot to mention some things so here goes.
If I remember correctly I filed...
Web domain - pcl.govt.nz
Response by Department of Internal Affairs to Blaire Harris on .
Successful.
Kia ora Blaire Harris
Please find attached the response to your OIA request to the Ministry of
Business, Innovation and Employment.
Ngā mi...
Tçnâ koe W Nikau
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official In...
MSD Systems Compromised
Long overdue.
Copy of email received from MSD 8th October 2021.
Dear Amanda Murtagh,
On 7 September 2021, you emailed the Ministry of Social Development (the Min...
Policy to identify people at increased risk of false emergency raids
Response by New Zealand Police to James Sullivan on .
Successful.
Tēnā koe James
Please find attached the response to your Official Information Act
request, received by New Zealand...
Cost of 0800 numbers
Response by Inland Revenue Department to Do Kyun Kim on .
Partially successful.
Dear Do Kyun Kim
On behalf of James Barker, Group Lead, Capability & Outcomes, please find
attached the response to your Official Information Ac...
Tçnâ koe Liz,
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ mâtou noa, nâ
Official a...
Universal Basic Income - Documents from 2000 onwards
Follow up sent to Ministry of Social Development by James Adams on .
Information not held.
Thank-you for your email. I do not want to create any unnecessary work for your staff, so I would be more than happy to narrow the scope of the requ...
Kia ora Mr Maddison,
Please find attached a response to your OIA request from Hon Dr David Clark.
Kind regards,
Office of Hon Dr David Clark
Minist...
Huntly House Fire. Incident F4083978
Response by Fire and Emergency New Zealand to Mark Grayson on .
Successful.
Tēnā koe Mark
Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.
Ngā mihi,
Information Requ...
Inquiry into picture from MSD website
Response by Ministry of Social Development to Helena on .
Information not held.
Tēnā koe Helena,
Thank you for your email received 2 October 2024, under the Official Information Act 1982. Your request has been forwarded to the app...
Request for WINZ/MSD effort to find me paid employment
Request sent to Ministry of Social Development by John B on .
Long overdue.
Mr Viv Rickard, Deputy Chief Executive, Service Delivery
New Zealand Ministry of Social Development (MSD)
Work and Income New Zealand (WINZ)
Mr Ric...
Why are adverts played instead of hold music?
Response by Ministry of Social Development to John C on .
Successful.
Dear John C
Please find attached the Ministry’s response to your Official Information
Act request.
Yours sincerely
Official and Parl...
Former Heads of MSD who used false names.
Request sent to Ministry of Social Development by Gregory Soar on .
Successful.
1. Please supply all names of former heads of MSD ( the position Boyle held ) who knew false names were being used on official documents by MSD WINZ...
Veteran access to mainstream social support and navigation responsibilities (2019–present)
Response by Ministry of Social Development to SPENCER JONES on .
Refused.
IN-CONFIDENCE
Tçnâ koe Spencer Jones,
Thank you for your email received 10 February 2026, under the Official Information Act 1982. Your request has b...
IN-CONFIDENCE
Kia ora James
Please find attached the Ministry’s response dated 26 February 2026 to
your Official Information Act request....
IN-CONFIDENCE
Kia ora James
Please find attached the Ministry’s response to your Official Information
Act request.
Ngâ mihi,
O...
Contact tracing: any templates, decision trees, guidelines, or similar documents connected to contact tracing by contact tracers
Response by Ministry of Health to Tom Barraclough on .
Successful.
Kia ora Tom,
Please find attached a response to your official information act request.
Ngā mihi
OIA Services
Government Servi...