Requests similar to 'ACC Complaint Process'
ACC Complaint Process
Request sent to Accident Compensation Corporation by Sarah on .
Withdrawn by the requester.
The Ombudsman has provided written communication that prior to an ACC Claimant raising a complaint about ACC with this government agency that a comp...
ACC Privacy Policy and Request for Information
Request sent to Accident Compensation Corporation by Sarah on .
Partially successful.
I would like ALL information on the existing ACC Privacy Policy of this agency and a copy of the ACC Privacy Policy
I would like ALL information...
Behaviours to uphold the Code of ACC Claimants’ Rights
Response by Accident Compensation Corporation to Scott on .
Successful.
Kia ora Scott
Please find attached our response to your official information request
dated 23 July 2023. If you have any questions about the respons...
Internal complaints reportung and processing structure
Response by Accident Compensation Corporation to Carole Young on .
Successful.
Kia ora Carole
Please find attached our response to your official information request
dated 29 November 2022. If you have any questions about the r...
ACC's Fraud Unit
Request sent to Accident Compensation Corporation by Lee M. on .
Partially successful.
1. Where a claimant reports and/or provides the ACC with evidence of fraud by an ACC treatment provider either by telephoning the ACC's Fraud Unit...
Email redirection - affected persons
Response by Accident Compensation Corporation to Joe on .
Awaiting classification.
Kia ora
Please find attached our response to your official information request
dated 2 July 2024. If you have any questions about the response you c...
Request for official information about the Partnered Recovery Unit - Wellington
Request sent to Accident Compensation Corporation by David Lawson on .
Withdrawn by the requester.
Background;
I refer to an official information request lodged with the Corporation via www.fyi.org.nz on August 26, 2019 titled Partnered Recovery...
Functional Neurological Disorder & Head Injury ACC query
Request sent to Accident Compensation Corporation by Sarah on .
Partially successful.
I would like ALL Official Information ACC holds about Functional Neurological Disorder
(not asking for any personal details of ACC Claimants or sta...
Request for Official Information re ACC's Recover Independence Service/s Units
Request sent to Accident Compensation Corporation by David Lawson on .
Long overdue.
I am writing to request the Official Information listed within my letter today with respect to the Corporation's Return to Independence Service Uni...
Treatment Injury ECA Referral tool and Notice of Decision (ECA)
Follow up sent to Accident Compensation Corporation by Anon on .
Awaiting classification.
Section 62 of the Act is titled "Decision on claim for treatment injury". This section is followed by sections 63 and 64, which are titled "Corporat...
ACC Tracking of Complaints and Determination of Numbers of Complaints
Response by Accident Compensation Corporation to Anon on .
Partially successful.
Kia ora Anon
Please find attached our response to your official information request
dated 17 October 2023. If you have any questions about the respon...
I wish to request the following information under the OIA:
1. How many different claimant file/record naming options are there in the ACC's EOS c...
Malfeasance/Misfeasance process and statistics against the Accident Compensation Corporation
Response by Accident Compensation Corporation to Anthony Jordan on .
Successful.
Kia ora Anthony
Please find attached our response to your official information request
dated 18 October 2019. If you have any questions about the re...
Claim Ownership & Activity- Post decline cover decisions, requests for Review, or Appeals
Request sent to Accident Compensation Corporation by AS Van Wey (Account suspended) on .
Awaiting classification.
I am writing to you under both the Code of ACC Claimants' Rights (rights 1, 2 5, & 6) and the OIA.
This is a request for information regarding th...
ACC Māori Health Navigation of ACC Claims for Māori
Request sent to Accident Compensation Corporation by Sarah on .
Successful.
I would like ALL Official Information that ACC holds in regards to Māori Health
I would like ALL Official Information that ACC holds in regards to...
Acts of violence by claimants against ACC employees in the work place
Response by Accident Compensation Corporation to Sue on .
Awaiting classification.
Kia ora Sue
Please see the attached letter regarding your Official Information Act
request.
If you have any questions about the response...
Risky claimants and claimant/client care indicators
Response by Accident Compensation Corporation to Sue on .
Refused.
Kia ora Sue
Please see the attached letter regarding your Official Information Act
request.
If you have any questions about the response...
Challenging and Correcting Multi-Disciplinary External Panel Reports
Response by Accident Compensation Corporation to Anthony Jordan on .
Successful.
Kia ora Anthony
Please find attached our response to your official information request
dated 3 April 2019. If you have any questions about the r...
Actions taken by ACC since 2022 Privacy Report
Follow up sent to Accident Compensation Corporation by AS Van Wey (Account suspended) on .
Successful.
This is a follow up on my request, which I make pursuant to the Code and OIA.
In Independent review of access to and use of client information at...
ACC notice of a decision - specific information required
Follow up sent to Accident Compensation Corporation by Anon on .
Awaiting classification.
You requested clarification, stating "We have interpreted your requests 1, 2 and 3 to be for letter templates informing clients that ACC is seeking...
Misinformation provided within the release of the FairWay Reviewers Training Manual?
Request sent to FairWay Resolution Limited by David Lawson on .
Long overdue.
I refer to your release to me of a copy of the FairWay Resolution Training Manual on 20 October 2016 and public release upon Fairway Resolutions web...
ACC Customer Resolutions
Response by Accident Compensation Corporation to Bridget Morison on .
Partially successful.
Kia ora Bridget
Please find attached our response to your official information request
dated 04 September 2019. If you have any questions about the...
Accessing Alternative Dispute Resolution Services and related documents
Request sent to Accident Compensation Corporation by Anon on .
Awaiting classification.
Your "Navigation Services" web page has section with the heading, "What other options are available?" This section states:
You're also able to use...
Care Indicator - AKA Risky Claimant Register
Request sent to Accident Compensation Corporation by Jane Cohan on .
Partially successful.
Under the provisions of the IOA, please provide me with the following information in respect of ACC's "Care Indicator" for claimants who are deemed...
ACC Process of Compiling and Subsequent Disclosure of Claimant files to Third Parties
Response by Accident Compensation Corporation to Anthony Jordan on .
Successful.
Kia ora Anthony
Please find attached our response to your official information request
dated 14 November 2019. If you have any questions about the r...
