Requests similar to 'ACC Complaint Process' (page 2)
Complaints about Providers and Assessors
Request sent to Accident Compensation Corporation by Bridget Morison on .
Partially successful.
In previous requests asked in relation to complaints about assessors you have said (ref: 0054109):
"Complaints about assessors may be made to the...
Adult Mental Health Services Policy/Communication Standards
Request sent to Health New Zealand by [User 113231 name] on .
Partially successful.
I would like to get a copy of the most recent Adult Mental Health services policy for outpaitents 1)in the qualifying and access of treatment and ca...
Kia ora Scott
Please find attached our response to your official information request
dated 23 February 2023. If you have any questions about the re...
Contracts of Service - External Legal Council
Response by Accident Compensation Corporation to Anon on .
Refused.
Kia ora Anon
Please see the attached letter regarding your Official Information Act
request.
If you have any questions you can contact us at thi...
ACC's Issues Management Team
Request sent to Accident Compensation Corporation by David Lawson on .
Long overdue.
In the Office of the Auditor General's 2014 report titled Accident Compensation Corporation: How it deals with complaints, the Auditor General refer...
Request for information in relation to Catalyst Risk, ACC and ACC case manager Ms Leanne McDonnell
Request sent to Accident Compensation Corporation by David Lawson on .
Long overdue.
I refer you to Phil Riley's ACC's Executive Leadership Team Issues Paper to ACC's Executive Leadership Team dated 16 February 2009, in particular p...
ACC's Fraud Unit
Request sent to Accident Compensation Corporation by Lee M. on .
Partially successful.
1. Where a claimant reports and/or provides the ACC with evidence of fraud by an ACC treatment provider either by telephoning the ACC's Fraud Unit...
Number of District Court Appeals and their Outcomes
Response by Accident Compensation Corporation to Joe on .
Awaiting classification.
Kia ora
Please find attached a letter regarding your official information request
dated 04 July 2024. If you have any questions about the lette...
• www.acc.co.nz/newsroom/stories/privacy-review/
Response by Accident Compensation Corporation to Rodney Whitworth on .
Successful.
Kia ora Rodney
Thank you for your request below, asking for a copy of the independent
review of access to and use of client information at ACC...
Information sharing agreement with External Clinical Advisors
Follow up sent to Accident Compensation Corporation by AS Van Wey (Account suspended) on .
Partially successful.
Context 1: On 26 September 2023 you wrote: "Each time we seek advice from an external clinical advisor for a particular claim, they may sign a diffe...
Accessing Alternative Dispute Resolution Services and related documents
Response by Accident Compensation Corporation to Anon on .
Awaiting classification.
Kia ora Anon
Please see the attached letter regarding your Official Information Act
request.
If you have any questions about the response you can...
ACC's requirement for the pre approval of service provision.
Request sent to Accident Compensation Corporation by David Lawson on .
Long overdue.
In October 2015, I was advised by a respected orthopaedic shoulder and arm surgeon that the injuries from several falls that have caused multiple ar...
Claimant's Rights - Care indicators, communication plans, and redirection of emails
Response by Accident Compensation Corporation to Sue on .
Awaiting classification.
Kia ora
Please find attached our response to your official information request
dated 31 May 2024. If you have any questions about the response you c...
ACC's Rights - Communication plans and Email redirection
Response by Accident Compensation Corporation to Sue on .
Awaiting classification.
Kia ora
Please find attached our response to your official information request
dated 31 May 2024. If you have any questions about the response you c...
Request for official information about ACC claims panels
Request sent to Accident Compensation Corporation by David Lawson on .
Partially successful.
On 28 June 2017 an Official Information Request was lodged with the Accident Compensation Corporation through the www.fyi.org.nz website:-
https:...
Confirmation of Circumstances Form
Response by Ministry of Social Development to [User 113231 name] on .
Successful.
Tçnâ koe [User 113231 name] [User 113231 name],
Please find attached the Ministry’s response to your Official Information
Act request.
Nâ...
Request for Official Information with respect to ACC's automatic application for review email confirming the Corporation's acknowledgment that a claimants review application has been received.
Request sent to Accident Compensation Corporation by David Lawson on .
Long overdue.
I am writing to respectfully request all Official Information and policy in relation to ACC's Acknowledgement message from the ACC Review Unit that...
Challenging and Correcting Multi-Disciplinary External Panel Reports
Response by Accident Compensation Corporation to Anthony Jordan on .
Successful.
Kia ora Anthony
Please find attached our response to your official information request
dated 3 April 2019. If you have any questions about the r...
When a psychiatrist writes an 'unclear' report
Clarification sent to Accident Compensation Corporation by Gladys Webster on .
Partially successful.
Thank you for the reply. The question was purely one of policy - nothing to do with breaching any privacy of either a senior ACC assessor or client...
Concussion/Mild Traumatic Brain Injury in the Workplace and Home
Response by Accident Compensation Corporation to Concussion Awareness New Zealand on .
Successful.
Dear Concussion Awareness New Zealand
Please find attached a response to your information request concerning
information and statistics related...
Transparency to Claimants: Communication between ACC and Providers and other health agencies
Request sent to Accident Compensation Corporation by Bridget Morison on .
Partially successful.
Please provide any relevant policy documents or comment on:
1) Acceptable communications that can occur between between ACC and healthcare agencie...
Concussions/mTBI: Inquiry into Claimant Experiences vs ACC and Contracted Clinicians Knowledge/Qualifications
Response by Accident Compensation Corporation to Anthony Jordan on .
Successful.
Kia ora Anthony
Please find attached our response to your official information request
dated 15 May 2020. If you have any questions about the respon...
Official Information regarding the tendering out of ACC Reviews beyond FairWay Resolution
Request sent to Accident Compensation Corporation by David Lawson on .
Long overdue.
There is social commentary going around at the moment suggesting that Reviews may be soon be tendered out beyond FairWays Resolution Limited.
OIA...
Behaviours to uphold the Code of ACC Claimants’ Rights
Response by Accident Compensation Corporation to Scott on .
Successful.
Kia ora Scott
Please find attached our response to your official information request
dated 23 July 2023. If you have any questions about the respons...
Disclosure to external legal counsel
Response by Accident Compensation Corporation to Sue on .
Awaiting classification.
Kia ora Sue
Please find attached our response to your official information request
dated 27 May 2024. If you have any questions about the respon...