Requests similar to 'Internal complaints reportung and processing structure' (page 4)

ACC notice of a decision - specific information required

Request sent to Accident Compensation Corporation by Anon on May 27, 2024.

Awaiting classification.

To avoid any doubt, this request is made under the Code, Privacy Act, and OIA. Please ensure that this request is referred to the team that is re...

Using Claimants files to assist in ACC Complaints to a Third Party

Response by Accident Compensation Corporation to Anthony Jordan on March 26, 2021.

Partially successful.

Kia ora Anthony Please find attached our response to your official information request dated 04 March 2021. If you have any questions about the res...

Challenging and Correcting Multi-Disciplinary External Panel Reports

Response by Accident Compensation Corporation to Anthony Jordan on April 10, 2019.

Successful.

Kia ora Anthony Please find attached our response to your official information request dated 3 April 2019. If you have any questions about the r...

When a psychiatrist writes an 'unclear' report

Clarification sent to Accident Compensation Corporation by Gladys Webster on July 09, 2013.

Partially successful.

Thank you for the reply. The question was purely one of policy - nothing to do with breaching any privacy of either a senior ACC assessor or client...

Agreement for Services between ACC and DHB's

Response by Accident Compensation Corporation to David Lawson on June 23, 2017.

Long overdue.

Link: [1]File-List Good morning Mr Lawson Please find attached ACC’s response to your requests for information. Yours sincerely OIA...

Quality of Staff Scrutiny Process

Response by Accident Compensation Corporation to Anthony Jordan on March 20, 2023.

Successful.

Kia ora Anthony Please find attached our response to your official information request dated 28 February 2023. If you have any questions about the r...

Acknowledgement and notification letters

Response by Accident Compensation Corporation to Anon on July 23, 2024.

Refused.

Kia ora Please find attached our response to your official information request dated 3 July 2024. If you have any questions about the response you c...

Request for the ACC CEO's written explanation/clarification with respect to ACC's guidance to treatment providers relating to the allocation and recording of ACC Read Codes

Request sent to Accident Compensation Corporation by David Lawson on May 15, 2017.

Long overdue.

I am writing to seek under the Official Information Act 1982, ACC's Chief Executive Scott Pickering's written clarifications/explanations associated...

Fairway Resolution Limited: Review hearing time

Request sent to Minister of Justice by Lee M. on August 30, 2015.

Partially successful.

According to a report published by Acclaim Otago (CRYING FOR HELP FROM THE SHADOWS: - The real situation in New Zealand: A summary of survey data fo...

Policies & Docs related to Parts 4, 5, 7, 9 of the Act, and the Part 3-6 of the Code (Complaints)

Response by Accident Compensation Corporation to AS Van Wey (Account suspended) on October 10, 2023.

Waiting clarification.

Kia ora Amy Please find attached our response to your official information request dated 19 September 2023. If you have any questions about the respo...

Complaints about ACC

Request sent to Privacy Commissioner by Anon on December 07, 2023.

Refused.

This is a request for information. For each year calendar year since 01/01/2010, the total number of complaints the OPC has: (1) received about AC...

ACC's Fraud Unit

Request sent to Accident Compensation Corporation by Lee M. on November 23, 2015.

Partially successful.

1. Where a claimant reports and/or provides the ACC with evidence of fraud by an ACC treatment provider either by telephoning the ACC's Fraud Unit...

Assistance in Obtaining Claimants Records in Asbestos restricted areas

Response by Accident Compensation Corporation to Anthony Jordan on August 19, 2021.

Partially successful.

Kia ora Anthony Please find attached our response to your official information request dated 27 July 2021. If you have any questions about the resp...

Unobtainable Claimants files Due to Asbestos Restricted Archives (Protection from Prejudice Outcomes when Living Files Exist)

Response by Accident Compensation Corporation to Anthony Jordan on August 19, 2021.

Successful.

Kia ora Anthony Please find attached our response to your official information request dated 28 July 2021. If you have any questions about the respo...

ACC Reviews and Review Outcomes

Response by Accident Compensation Corporation to Joe on July 12, 2024.

Awaiting classification.

Kia ora Please find attached a letter regarding your official information request dated 04 July 2024. If you have any questions about the lette...

ACC files

Response by Minister for ACC to Lee M. on January 19, 2016.

Partially successful.

Dear Lee M Please find attached ACC’s response to your request of 27 November. Kind regards Government Services Disclaimer:...

Notifications - Template letters

Response by Accident Compensation Corporation to AS Van Wey (Account suspended) on October 12, 2023.

Awaiting classification.

Kia ora Amy Please find attached our response to your official information request dated 19 September 2023. If you have any questions about the respo...

ACC Treatment Provider Handbook that was live as at 1/1/12, and all subsequent copies trough til 2015/2016 version

Response by Accident Compensation Corporation to David Lawson on June 19, 2017.

Successful.

Dear Mr Lawson Please find attached a response to your request and four PDF files for the Treatment Provider Handbooks relevant to your request....

Request for a full copy of the ACC Treatment Provider Handbook that was released in 2016.

Response by Accident Compensation Corporation to David Lawson on May 24, 2017.

Long overdue.

Dear Mr Lawson, Please find attached a response to your request for the 2016 Treatment Provider Handbook (the Handbook) and copies of two ve...

Total Revenue and Expenses for last 20 years

Response by Accident Compensation Corporation to Anon on January 31, 2024.

Awaiting classification.

Kia ora Anon Please find attached our response to your official information request dated 29 January 2024. If you have any questions about the respo...

Request for copies of screen shots that can be generated from an ACC claimant's Eos Party level records on the ACC Party level information storage system, and also the Eos Claims level system.

Request sent to Accident Compensation Corporation by David Lawson on February 20, 2016.

Long overdue.

On 19/02/16 ACC Government Services provided to me through FYI a copy of an image of a full Documents screen shot from Eos, which I appreciate and t...

Contracts of Service - External Legal Council

Response by Accident Compensation Corporation to Anon on July 19, 2024.

Refused.

Kia ora Anon Please find attached our response to your official information request dated 22 May 2024. If you have any questions about the respo...

Accident Compensation Corporation and Medical Panel Review anonymity

Response by Privacy Commissioner to Anthony Jordan on October 27, 2017.

Successful.

Dear Anthony Jordan Thank you for your enquiry. You have asked three questions in relation to ACC. We do not hold the specific information yo...

Safe & Secure Electronic Transfer of Claimants Personal Information

Request sent to Accident Compensation Corporation by Anon on February 08, 2024.

Partially successful.

This is a request being made under the Code of ACC's Claimants' Rights and the OIA. Please provide me with the list of methods/programmes that AC...

All Accident Compensation Corporation Annual Reports

Response by Accident Compensation Corporation to Julie Chambers on November 19, 2019.

Successful.

---------- Forwarded message 1 E. 19 ACCIDENT COMPENSATION CORPORATION ANNUAL REPORT For the Year Ended 30 June 2003 Annual Report of the Accident...