Requests similar to 'Number of Complaints' (page 5)
Behaviours to uphold the Code of ACC Claimants’ Rights
Response by Accident Compensation Corporation to Scott on .
Successful.
Kia ora Scott
Please find attached our response to your official information request
dated 23 July 2023. If you have any questions about the respons...
Redirection of emails or interception of communications under the guise of a communication plans
Follow up sent to Accident Compensation Corporation by Anon on .
Refused.
This is an official complaint under the Code. "71 mail flow rules for email redirection purposes" has nothing to do with personal information, as th...
Accredited Provider 'Private Practise' closure status 2014 Dr John Lewis Collier Specialist Psychiatrist - Hamilton Based
Request sent to Accident Compensation Corporation by Anthony Jordan on .
Partially successful.
Please note the queries below and provide information accordingly
In 2008 the Private Practice belonging to a Hamilton Specialist Psychiatrist was...
Numbers of Employees Handling Complaints and Reviews from 01/01/2018 -10/10/2023
Response by Accident Compensation Corporation to Anon on .
Partially successful.
Kia ora Anon
Please find attached our response to your official information request
dated 24 November 2023. If you have any questions about the resp...
Claim Ownership & Activity- Post decline cover decisions, requests for Review, or Appeals
Request sent to Accident Compensation Corporation by AS Van Wey (Account suspended) on .
Awaiting classification.
I am writing to you under both the Code of ACC Claimants' Rights (rights 1, 2 5, & 6) and the OIA.
This is a request for information regarding th...
Request for official information about the annual number of surgeries orthopaedic surgeon Mr Clayton Chan has preformed by spinal area from 1 July 2008 through 30 June 2015
Response by Accident Compensation Corporation to David Lawson on .
Refused.
Kia ora David
Please find attached our response to your official information request
dated 16 September 2020. If you have any questions about the re...
ACC – clarification of ERP metadata and s18(e) refusals for dispute-resolution spend
Response by Accident Compensation Corporation to SPENCER JONES on .
Refused.
Kia ora Spencer
Please find attached our response to 12 of your official information
requests dated between 5 and 14 December (our references: G...
ACC's Issues Management Team
Request sent to Accident Compensation Corporation by David Lawson on .
Long overdue.
In the Office of the Auditor General's 2014 report titled Accident Compensation Corporation: How it deals with complaints, the Auditor General refer...
Request for Information on Handling of Veterans’ Service-Related Claims, Including Expert Selection, Review Outcomes, and VANZ Coordination (2020–2025)
Request sent to Accident Compensation Corporation by SPENCER JONES on .
Long overdue.
Pursuant to the Official Information Act 1982 (OIA), I request the following information, held by ACC, relating to the handling of claims by current an...
Approval Process for ACC Approved Clinicians to provide a Peer Review Service
Response by Accident Compensation Corporation to Anthony Jordan on .
Partially successful.
Kia ora Anthony
Please find attached our response to your official information request
dated 7 April 2025. If you have any questions about the respo...
Fraud investigations on Sensitive Claimants
Request sent to Accident Compensation Corporation by Jane Cohan on .
Successful.
Please provide me with the following information, with all requests being for the period 2000-2014 (up to and inclusive of date of provision of the...
Number of District Court Appeals and their Outcomes
Response by Accident Compensation Corporation to Joe on .
Awaiting classification.
Kia ora
Please find attached a letter regarding your official information request
dated 04 July 2024. If you have any questions about the lette...
ACCs documents regarding expert medical advice, breaches of the Privacy Act
Follow up sent to Accident Compensation Corporation by AS Van Wey (Account suspended) on .
Awaiting classification.
I am writing to request clarification regarding the response in GOV-026284, in which ACC stated: Section 5 of the ACC2187 form This section asks the...
Request for ACC Organisational Structure, Staffing Distribution, Contractor Use & Associated Cost Structures (2020/21–2024/25)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer
Please find attached our response to 12 of your official information
requests dated between 5 and 14 December (our references: G...
Request for Information on External Legal Expenditure, Investigator Engagements & Assessor Governance Frameworks (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer
Please find attached our response to 12 of your official information
requests dated between 5 and 14 December (our references: G...
Request for Information on Performance Targets, Operational Time Standards, Decline Rates & Staff Pressure Frameworks (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer
Please find attached our response to 12 of your official information
requests dated between 5 and 14 December (our references: G...
Request for Information on Data Integrity Processes, File Accuracy, Evidence Handling & Decision-Making Quality Assurance (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer
Please find attached our response to 12 of your official information
requests dated between 5 and 14 December (our references: G...
Request for Information on Provider Billing Irregularities, Audit Processes, and Fraud Controls (2019–2025)
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer
Please find attached our response to 12 of your official information
requests dated between 5 and 14 December (our references: G...
ACC external legal services – finance/ERP extracts, GL codes, and panel spend (2020/21–2024/25), with note to Claim #10038184163
Response by Accident Compensation Corporation to SPENCER JONES on .
Partially successful.
Kia ora Spencer
Please find attached our response to 12 of your official information
requests dated between 5 and 14 December (our references: G...
treatment injury claims related to COVID-19 vaccinations
Response by Accident Compensation Corporation to SPENCER JONES on .
Long overdue.
Kia ora Spencer
Please find attached our response to 12 of your official information
requests dated between 5 and 14 December (our references: G...
Request for the ACC CEO's written explanation/clarification with respect to ACC's guidance to treatment providers relating to the allocation and recording of ACC Read Codes
Request sent to Accident Compensation Corporation by David Lawson on .
Long overdue.
I am writing to seek under the Official Information Act 1982, ACC's Chief Executive Scott Pickering's written clarifications/explanations associated...
Kia ora Jan
Please find attached our response to your official information request
dated 18 September 2020. If you have any questions about the res...
Information pertaining to official complaints and number of assessments
Request sent to Accident Compensation Corporation by Jan Magee on .
Refused.
I respectfully request the number of times an official complaint has been made about a particular ACC case manager and also how many assessments hav...
Notifications - Template letters
Request sent to Accident Compensation Corporation by AS Van Wey (Account suspended) on .
Awaiting classification.
Section 64 of the Act requires ACC to provide notices of decisions. In ACC v Hawea [2004] NZAR 673, the court held that "[18] To make a decision is...
Request for Official Information on Corporations policy and procedure after a claimant has lodged a claim for cover and entitlements directly under section 48 of the Act with their case manager.
Request sent to Accident Compensation Corporation by David Lawson on .
Long overdue.
Under section 48 of the Accident Compensation Act 2001, any person eligible to lodge a claim under Act is legally entitled to lodge a claim for cove...