Information about the number of serious reports on buses
Hugh Davenport made this Official Information request to Wellington Regional Council
The request was partially successful.
From: Hugh Davenport
Dear Wellington Regional Council,
I would like to request information about serious incidents over the period between 1 October 2017 and 31 October 2018. I believe this data is stored in your Resolve system under the tag of 'Serious Reason'. The information I would like is:
1. The number of serious incidents reported to Metlink.
2. The average time it takes the contractors to respond
3. The average time it takes the contractors to have a resolution.
4. The percentage of incidents reported by the public
5. The percentage of incidents reported by the contractors
6. The percentage of incidents involving the NZ Police
7. The percentage of incidents that were escalated from a non serious code
I would like this data split as follows:
a) The whole Metlink network
b) Each contractor
c) The whole Metlink network broken down into months
d) Each contractor broken down into months
Yours faithfully,
Hugh Davenport
From: Sam Horsefield
Wellington Regional Council
Dear Hugh,
Acknowledgement of Request for Information
Thank you for your email dated 6^th December 2018, requesting information
regarding the number of serious reports on buses
Your request is being followed-up and a reply will be sent to you shortly.
Yours sincerely,
Sam Horsefield
for
Luke Troy
General Manager
Strategy
Greater Wellington Regional Council
ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.
From: Sharon Hornal
Wellington Regional Council
Dear Mr Davenport
Please find attached Greater Wellington Regional Council’s response to
your OIA request 2018-361.
Yours sincerely
Sharon
Sharon Hornal | EA to General Managers: Environment Management, People
and Customer Groups and General Manager – Maori,Te Pou Whakarae
GREATER WELLINGTON REGIONAL COUNCIL Te Pane Matua Taiao
| Shed 39, Harbour Quays | 2 Fryatt Quay | Pipitea
PO Box 11646, Manners St, Wellington 6011
Tel: 04 830-4234 | 027 661 4677
[1]www.gw.govt.nz | [2]www.facebook.com/greaterwellington |
ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.
References
Visible links
1. http://www.gw.govt.nz/
2. http://www.facebook.com/greaterwellington
From: Hugh Davenport
Dear Sharon Hornal,
I can limit my request to just the following:
1. The number of serious incidents reported to Metlink.
I would like this data split as follows:
a) The whole Metlink network
b) Each contractor
c) The whole Metlink network broken down into months
d) Each contractor broken down into months
Would this be sufficient to not have substantial collation?
Yours sincerely,
Hugh Davenport
From: Sharon Hornal
Wellington Regional Council
Dear Mr Davenport
I have forwarded your email to the writer of your response letter who will get back to you in due course.
Yours sincerely
Sharon
-----Original Message-----
From: Hugh Davenport <[FYI request #9198 email]>
Sent: Tuesday, 18 December 2018 10:27 AM
To: Sharon Hornal <[email address]>
Subject: Re: Response letter 2018.361 Hugh Davenport docx.docx
Dear Sharon Hornal,
I can limit my request to just the following:
1. The number of serious incidents reported to Metlink.
I would like this data split as follows:
a) The whole Metlink network
b) Each contractor
c) The whole Metlink network broken down into months
d) Each contractor broken down into months
Would this be sufficient to not have substantial collation?
Yours sincerely,
Hugh Davenport
-----Original Message-----
Dear Mr Davenport
Please find attached Greater Wellington Regional Council’s response to your OIA request 2018-361.
Yours sincerely
Sharon
Sharon Hornal | EA to General Managers: Environment Management, People and Customer Groups and General Manager – Maori,Te Pou Whakarae
GREATER WELLINGTON REGIONAL COUNCIL Te Pane Matua Taiao
| Shed 39, Harbour Quays | 2 Fryatt Quay | Pipitea
PO Box 11646, Manners St, Wellington 6011
Tel: 04 830-4234 | 027 661 4677
[1]www.gw.govt.nz | [2]www.facebook.com/greaterwellington |
ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this correspondence in error, you must not copy, distribute or take any action in reliance on it and you should delete it from your system and notify the sender immediately. Unless otherwise stated, any views or opinions expressed are solely those of the author, and do not represent those of the organisation.
References
Visible links
1. http://www.gw.govt.nz/
2. http://www.facebook.com/greaterwellington
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #9198 email]
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.
-------------------------------------------------------------------
ATTENTION: This correspondence is confidential and intended for the named recipient(s) only. If you are not the named recipient and receive this correspondence in error, you must not copy, distribute or take any action in reliance on it and you should delete it from your system and notify the sender immediately. Unless otherwise stated, any views or opinions expressed are solely those of the author, and do not represent those of the organisation.
hide quoted sections
From: Sharon Hornal
Wellington Regional Council
Dear Mr Davenport
Please find attached Greater Wellington Regional Council’s response to
your second query in regard to OIA 2018-361.
Yours faithfully
Sharon
Sharon Hornal | EA to General Managers: Environment Management, People
and Customer Groups and General Manager – Maori,Te Pou Whakarae
GREATER WELLINGTON REGIONAL COUNCIL Te Pane Matua Taiao
| Shed 39, Harbour Quays | 2 Fryatt Quay | Pipitea
PO Box 11646, Manners St, Wellington 6011
Tel: 04 830-4234 | 027 661 4677
[1]www.gw.govt.nz | [2]www.facebook.com/greaterwellington |
ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.
References
Visible links
1. http://www.gw.govt.nz/
2. http://www.facebook.com/greaterwellington
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Offensive? Unsuitable?
Requests for personal information and vexatious requests are not considered valid requests for Official Information (read more).
If you believe this request is not suitable, you can report it for attention by the site administrators
Report this request
Hugh Davenport left an annotation ()
Follow up at https://fyi.org.nz/request/9293-informat...
Link to this