New residential address of car mechanic

Simon Carey-Smith made this Official Information request to Kāinga Ora–Homes and Communities

The request was refused by Kāinga Ora–Homes and Communities.

From: Simon Carey-Smith

Dear Housing New Zealand Corporation,

My wife and I had our car with a mechanic who works from home. He took our deposit and didn't diagnose or fix the car hence we are in the process of taking him to the Disputes Tribunal. We require his residential address for the Tribunal claim application.

His name is Michael Herzog. His former residence is 7 Oliver St, Wakari, Dunedin. His house is provided by Housing NZ. He moved to a new location in Dunedin on the 5 May 2018, also provided by Housing NZ.

Would you please disclose to us as soon as possible, under the Official Information Act, his new address.

Yours faithfully,

Simon Carey-Smith

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From: HNZC Enquiries

Dear customer,


Thank you for contacting Housing New Zealand.


We have received your email and it will be allocated to the appropriate
team to arrange a response.


We will aim to get back to you within 2 working days, but this may vary
depending on the volume of emails received and the nature and complexity
of your email.


If you are looking for information on the number of Housing New Zealand
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If you are wanting to apply to live in a Housing New Zealand home or other
type of social housing, please contact the Ministry of Social Development
on 0800 559 009.

You can call our Customer Services Centre on 0800 801 601 from 8am-6pm
Monday to Friday and 24/7 for urgent queries. All calls are free of


Alternatively, you could fax us on 0800 201 202 or write to us at:


                       Housing New Zealand  

                       PO Box 50720

                       Porirua 5240


Thank you for contacting us.


Kind regards,


Customer Service Team

Housing New Zealand 


Freephone: 0800 801 601 | Housing New Zealand, PO Box 50720, Porirua 5240
| [3] | [4]

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From: HNZC Enquiries


Thanks for your enquiry. Your email has been forwarded to the Tenancy Manager to arrange a response.


Customer Services Team

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From: HNZC Correspondence

Dear Mr Carey-Smith

I am sorry to hear about your situation. Unfortunately, I am unable to provide you with the information you have requested. To protect our tenants' privacy, Housing New Zealand does not disclose their addresses. Information about our tenants, including their addresses, is held in confidence.

I do not believe the public interest outweighs the grounds for withholding it.

The following sections of the Official Information Act 1982 apply:

- Section 9(2)(a) protect the privacy of natural persons
- Section 9(2)(ba) protect information which is subject to an obligation of confidence

You have the right to seek an investigation and review by the Ombudsman of this decision. Information about how to make a complaint is available at or freephone 0800 802 602.

Yours sincerely

Alex Travis
Senior Advisor

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